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Note: See "System" on page 100 to determine which components should be replaced by a field service technician.
Error code/symptom
4xxx thru 5xxx (Code DRAM error)
6xxx (Cache DRAM error)
(ServeRAID-4H only)
7xxx thru 8xxx (Host/local PCI bus interface error)
9003
9xxx thru BZxx (SCSI bus error caused by cables,
termination, defective drives, etc.). Z refers to the specific
channel or channels that cause the error.
EFFE (Firmware code corrupt or download jumpers are in
place)
FFFF or other code not listed
POST (ISPR) error procedures
Use the ISPR error procedures to help you solve ServeRAID problems. A complete
list of error codes is listed at "ServeRAID error codes" on page 93.
Note: Where the ISPR error procedures refer to a SCSI backplane, see the
EF10 (Default ISPR)
1. No ISPR error present.
94
326m Type 7969: Hardware Maintenance Manual and Troubleshooting Guide
chapter of this document that concerns service replaceable units.
FRU/action
1. Install download jumpers, flash latest level BIOS code
and firmware for controller; then, remove jumpers.
2. ServeRAID controller.
1. Reseat daughter card.
2. Install download jumpers, flash latest level BIOS code
and firmware for controller; then, remove jumpers.
3. ServeRAID controller.
1. Flash latest level of BIOS code and firmware for
controller.
2. If ServeRAID-4x controller, replace controller.
3. If ServeRAID-5i controller, integrated RAID controller
on the server.
1. Flash latest level of BIOS code and firmware for
controller.
2. Confirm that this controller is a supported option for
this system.
3. ServeRAID controller.
4. Integrated RAID controller on the server).
1. Follow indications at "POST (ISPR) error procedures."
Follow those instructions before continuing with the
next steps listed in this index.
2. SCSI cable.
3. SCSI backplane.
4. Hard disk drive.
5. ServeRAID controller.
1. Flash latest level BIOS and firmware for controller;
then, remove jumpers.
2. ServeRAID controller.
1. Follow indications at "POST (ISPR) error procedures."
2. SCSI cable.
3. SCSI backplane.
4. Hard disk drive.
5. ServeRAID controller.
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