Symantec SERVICEDESK 7.0 MR2 - CUSTOMIZATION GUIDE V1.0 Manual page 44

Customization guide
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Symantec® ServiceDesk Customization Guide 7.0
Click OK, then OK again.
Click OK to close the Variable Assignments screen.
Click the Interaction Setup tab.
Click the Dialog Model field Browse button.
Scroll right and double-click the Rename Risk Assessment Doc File Name
component (This is a renamed Merge Text component).
Click the Merge Data field Browse button.
Click AllParticipantsRow.ParticipantName and press the Delete key.
From the Data tab on the left, expand EnsembleSecurityToken and then
select Name.
Drag and drop EnsembleSecurityToken.Name in the previous location of
AllParticipantsRow.ParticipantName.
Click OK, then OK again.
Click OK to close the Edit Embedded Decision Model screen.
Click OK to close the Risk and Impact Assessment Editor.
7.
Double-click the Wait for All Workflow Components (Merge) component. Configure
as follows:
Click the Data Merge Model field Browse button.
Right-click the Merge Impact Risk Assessment Merge Data component and
select Copy.
Click OK to close the submodel.
Click the Settings tab.
At the bottom, clear Is Enabled and select done as the Execution Outcome.
Click OK.
8.
Right-click the bottom of the Designer screen and select Paste to paste the copied
Merge Impact Risk Assessment Merge Data component.
9.
Connect the copied Merge Impact Risk Assessment Merge Data component to the
End component.
10. Connect the timed out path of the Risk and Impact Assessment Dialog Workflow
component to the copied Merge Impact Risk Assessment Merge Data component.
11. Connect the Add Process Message component at the bottom of the Designer screen
(the one following the default output path from the Risk and Impact Assessment
Dialog Workflow component), to the copied Merge Impact Risk Assessment Merge
Data component.
12. Double-click the copied Merge Impact Risk Assessment Merge Data component.
Configure as follows:
Click the Merge Data field Browse button.
Delete the AllParticipantsRow.ParticipantName data from the editor screen.
From the Data tab on the left, expand EnsembleSecurityToken and then select
Name.
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