Error Messages - Canon CanoScan FB 1200S User Manual

Error Messages

Error Message
Scanner is Not Detected
Scanner Initializing
Cannot Communicate
with Scanner
Minimum Memory
Requirements Not Met.
Retry after Increasing Free
Memory.
Home Position Not
Detected
An error has occurred.
(Sense Code=xx, Addi-
tional Sense Code=xx,
Additional Code
Condition=xx)
Cause
• AC adapter, SCSI
cable or terminator is
incorrectly attached.
• Scanner's AC adapter
has just been
connected.
• AC adapter, SCSI
cable or terminator is
incorrectly attached.
• The scanner's SCSI ID
is incorrectly set.
• Memory is insuffi-
cient for the required
volume of the
scanned image data.
• Lock not released.
• The lamp is burnt
out.
• Another error has
occurred.
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A P P E N D I C E S
Response
• Connect the SCSI cable
securely to the Macintosh
and ensure the terminator
setting is correct.
• Wait a moment before
restarting Plug-in Module CS-S.
• Ensure the SCSI cable is
securely fastened to the
Macintosh and scanner and
set the terminator to an
appropriate setting.
• Ensure that the SCSI ID is set to
a unique value not duplicated
by other SCSI devices.
• Reduce the scan area to the
minimum possible scope and
lower the resolution and
magnification settings for the
output device.
• Close all application
programs that are running
other than Photoshop.
• Increase the memory
allocated to Photoshop.
• Unlock the lock, attach the
AC adapter to the scanner
and restart Plug-in Module
CS-S.
• Contact your nearest Canon
Customer Support Help Desk.
• Note down the Sense Code,
Additional Sense Code and
error message and contact
the nearest Canon Customer
Support Help Desk.