Canon CanoScan FB 1200S User Manual page 97

Scan area selection cannot be freely set in the preview area
Cause: Aspect ratio is fixed
Solution: Click the [Aspect Ratio] button in the scan settings section, select
[Custom] and resize the scan area selection.
Preview window displayed at a small size on monitor
Cause: Monitor is set to a high resolution in the system settings dialog
Solution 1: Change the system settings to lower the monitor resolution. See
your Windows or Macintosh manual.
Solution 2: Increase the size of the FilmGet FAU window.
Solution 3: Click the [Settings] menu, select [Preferences] and set the [Preview
Size] option to [My Monitor] or to an appropriate monitor resolu-
tion.
Scanner self test results in an error message
Cause: Scanner's scanning unit or the Film Adapter Unit's lamp unit has not
returned to the home position
Solution: Remove all film and other objects from the scanner platen, close the
Film Adapter Unit, unplug its AC adapter, plug it back in and restart
your computer. See the Getting Started.
Only one image is scanned in a batch scan
Cause: Application program does not support batch scanning. See the
application program manual
Solution: Scan each frame individually.
Scanning Quality Problems
Scanning quality is poor
Cause 1: Input resolution is set too low
Solution : Raise the input resolution and rescan.
Cause 2: Film Adapter Unit is floating above the scanner platen
Solution : Close the Film Adapter Unit correctly. See the Getting Started, p. 35.
Cause 3: Scanner platen or diffuser is dirty
Solution : Clean them. See the Getting Started, p. 46.
See p. 88.
Appendices
See p. 49.
See p. 27.
See p. 50.
FilmGet FAU User's Guide
97