Dish Network 11 Quick Setup Manual page 29

What's
Happening
Your remote
control isn't
working
When you press
the remote
control Mute or
Volume button,
nothing
happens.
Your UHF Pro
remote control
does not work
well from far
away.
Your PIP
(Picture-In-
Picture) button
isn't working.
What's Wrong
• The remote control
is in the wrong
mode.
• You might be
using the wrong
remote control
(TV1 or TV2).
• Your batteries are
worn out.
• The remote
control's A/B
switch is in the
wrong position
• Maybe you have
not set up the
remote control.
• Maybe you're
trying to control
TV volume but
you set up the
remote to control a
tuner or amplifier
in AUX mode.
• You may be
experiencing
interference from
objects near your
receiver antenna.
• Your receiver
doesn't use PIP.
• Your receiver isn't
in Single Mode.
What You Can Do
• Make sure the remote control is in the
correct mode. For example, if you want
to use the satellite receiver, put the
remote control in
Remote Control Modes on page 1).
• Make sure you are using the correct
remote control (TV1 or TV2) for your
locations (multi-room receivers only).
• Change the batteries as described on
page C-2.
• Check the A/B switch setting as
described on page 9.
For all receivers except for the
DISH Player-DVR 942: leave
the A/B switch in the A
position.
• See Programming the Remote to
Control Your TV on page C-4 and
Programming for Other Equipment on
page 4.
• Set up the remote to control either
TV volume or tuner/amplifier volume,
whichever you want. See page 6.
• Make sure the UHF antenna is
connected to the receiver and not
touching anything else.
• Vary the tilt angle of the receiver's UHF
antenna. Locate the UHF antenna tip
away from other electronics equipment
or metal surfaces, even if separated by
wooden shelving.
• Move the receiver to different
locations. For best results, place the
receiver as high as possible, above all
other equipment in your entertainment
center.
• Place the UHF antenna outside the
entertainment center by using a coaxial
cable to connect it to the receiver.
• Move any nearby off-air antenna away
from the UHF remote antenna. Do not
place an off-air antenna on your
receiver.
• Upgrade to a DISH Player-DVR 942 or
DISH Player-DVR 921.
• Press the Mode button on the front
panel of the DISH Player-DVR 942.
mode. (see
SAT
19