Dish Network DuoDVR ViP 622 User Manual page 45

Chapter 4
Questions
Q
UESTIONS
• How can I order an event for all my receivers?
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• I ordered a Pay-Per-View but can only see it on one receiver. Some Pay-Per-View
programs are restricted to one receiver per account.
• Will I be charged more than once for ordering the same Pay-Per-View on two or
more receivers? If you're using the remote control, you won't be charged more than
once as long as it is the same exact event (for example, at the same time or All Day
events).
• Why doesn't my Program Guide show any Pay-Per-View channels? You may be
using a Favorites List that doesn't include Pay-Per-View channels. Press GUIDE to
open the Program Guide and then press GUIDE again until you see All Chan in the
upper left corner of the Program Guide. See Chapter 5 - Favorites Lists on page 39 for
more information on using Favorites Lists. You may have Pay-Per-View channels
locked and hidden. See Chapter 6 - Locks on page 43.
• Why are some Pay-Per-View programs blacked out? Sporting events and other
programs are sometimes blacked out because of local restrictions.
• Why did my all-day Pay-Per-View program shut off while I was watching it? The
all-day events run from 3 AM to 3 AM (Mountain Time).
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Order on each receiver, one at a time with the remote control. Make sure an active
phone line is connected to each receiver.
Order the event over the phone 1-877-DISH-PPV (347-4778). Charges may
apply.
Order the event online at www.dishnetwork.com/ppv.
Order the event over the phone at 1-800-333-DISH. Charges may apply.