Dish Network HOPPER DUO Setup Instructions
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Dish Network HOPPER DUO Setup Instructions

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HOPPER DUO
SETUP
SETUP
INSTRUCTIONS

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Summary of Contents for Dish Network HOPPER DUO

  • Page 1 HOPPER DUO SETUP SETUP INSTRUCTIONS...
  • Page 2 • If you are not seeing the screens listed in this guide, try changing your TV’s input by pressing the “Source/Input” button on your TV. • When you reach the activation stage of this guide, you will need either your account number or your previous receiver’s ID number.
  • Page 3 Disconnect Your Cables Locate the power cable for the Hopper Duo that you are replacing and unplug it from the wall. Locate the cable connected to the “To Hub” port, and then unscrew it from the receiver. Do not unscrew it from the wall.
  • Page 4 Disconnect Your Cables Determine the cable you are HDMI 1 using to receive audio/visual signal. Then, unplug it from the VIDEO receiver but not from your TV. AUDIO HDMI CABLE RCA CABLES Ethernet Ethernet Locate the cable connected to the “Ethernet” port, and then unplug it from the receiver.
  • Page 5 Connect Your Cables Connect the Home Video Network cable to the “To Hub” port on your replacement receiver.
  • Page 6 Connect Your Cables HDMI 1 Connect either the RCA cables VIDEO or the HDMI cable to the corresponding port(s) on your AUDIO replacement receiver. RCA CABLES HDMI CABLE Ethernet Connect the Ethernet cable to the Ethernet “Ethernet” port on your replacement receiver.
  • Page 7 Power Your Equipment Plug the power cord from your Make sure that the SmartCard is Hopper Duo into a power outlet, secured firmly in the slot on the and ensure that your TV is still side of your Hopper Duo.
  • Page 8 Power Your Equipment You will see a loading screen, When the Install Wizard screen which could last for several appears, go to step 4. minutes.
  • Page 9 Press the SAT button on your Once your remote is paired, the remote control to pair it to your Install Wizard will proceed to the Hopper Duo. All of your previous next step automatically. receiver’s recording timers and other settings will be restored...
  • Page 10 Set Up Text to Speech If you would like to have a digital If you do not want a digital voice to voice read the text onscreen, use read the text onscreen, use your your remote control to highlight remote control to highlight the the “Continue with Text to Speech”...
  • Page 11 Set Your TV Resolution Depending on your TV, you may not see this screen. If this screen does not appear, skip to step 7. If the image onscreen looks clear If the image onscreen looks and correct, use your remote incorrect, use your remote to highlight the “Revert”...
  • Page 12 This could Network” cable is firmly connected to take up to 10 minutes. Once signal your Hopper Duo and the wall. Then, is acquired, the Install Wizard use your remote control to highlight will proceed to the next step “Retest Installation”...
  • Page 13 Activate Your Hopper (Internet Connection) If your Hopper is not connected to the Internet, skip to step 8E. Use your remote to highlight the Use your remote control to highlight “Zip Code” field and press SELECT. either the “DISH Account Number” Then use the number pad on your field or the “Previous Receiver remote control to enter your ZIP...
  • Page 14 Use your remote control to Once activated, you will see a highlight the “Activate” button, and screen confirming that you activated then press SELECT. your Hopper Duo successfully. The Install Wizard will then advance to the next screen automatically. Go to step 9.
  • Page 15 Activate Your Hopper (No Internet Connection) If your Hopper Duo is not Once activated, you will see a connected to the Internet, call screen confirming that you activated 1-800-333-DISH (3474) to activate your Hopper Duo successfully. The it with a DISH agent. You will need...
  • Page 16 Download Hopper Software Your Hopper Duo will start Once your Hopper Duo completes downloading software the software download, the Install automatically. This process will take Wizard will advance to the next approximately 20 minutes. screen automatically.
  • Page 17 Review the Summary Screen When you have completed all of Review the Summary screen. Any fields with green checkmarks are complete, the steps on the Summary screen, and yellow fields are steps that need your select the “Watch TV” tile to start attention.
  • Page 18 Return Your Original Receiver Close the box by folding the Package your old receiver in the box that your new receiver came in. Using flaps toward the center. Seal the the above photo as reference, place box using clear packaging tape. the endcaps along each side of the receiver, and then place the receiver into the box.
  • Page 19 Return Your Original Receiver Locate the original shipping label on the side of the box, turn the label over, and peel off TO RETURN EQUIPMENT TO DISH NETWORK TO RETURN EQUIPMENT TO DISH NETWORK 1. Remove Shipping Label Here 1. Remove Shipping Label Here...
  • Page 20 Have questions? Let us help! Get product support information at mydish.com/support. Find helpful instructional videos at youtube.com/user/dish. Chat with a human being by visiting us at mydish.com/chat. - OR - Call us at 1-800-333-DISH (3474). We want to hear from you so that we can keep delivering what you need to enjoy your TV service.

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