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Chapter 5
Reference
U
T
SE THE
You can often save yourself time if you troubleshoot the system before
you call the Customer Service Center!
1. If the receiver displays an
On-Screen Messages table on page 112. Also, check the cables and
make sure their connections are tight. If the receiver doesn't display
an
Error
2. Here's a simple fix for many problems: Press and hold
the receiver's front panel
or until the
let go of the button. The TV screen will go blank for a few seconds,
display a message that the receiver is acquiring the satellite signal,
and then the picture will return.
3. Tune to the DISH Network info channels or see our
www.dishnetwork.com Web site for tips.
4. Use the troubleshooting tables starting on the next page. In any
troubleshooting table, here's what to do:
a.) Look under What's Happening until you find the problem.
b.) To understand the problem, look under What's Wrong.
c.) Try each of the tips under What You Can Do.
5. Review this User Guide for help.
6. For more help, call the Customer Service Center at
1-800-333-DISH (3474).
ROUBLESHOOTING
Error
message, go on to step 2.
POWER
and
POWER
RECORDING
T
ABLES
message on the TV screen, see the
button for about five seconds,
lights turn on, and then
You can often save
yourself time if you
troubleshoot the
system before
you call the
Customer Service
Center!
Here's a simple fix
for many problems!
Page 105
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