Page 2 Part Number: 124878 Printed in the United States of America. DISH Network is a registered trademark of EchoStar Communications Corporation. For information about DISH Network, please visit our website at www.dishnetwork.com. Manufactured under license from Dolby Laboratories.“Dolby”, “Pro Logic”, and We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the registered owners.
Page 3: Table Of Contents
Contents Safety Instructions ...v Chapter 1 - How to Get Started ...1 Welcome! ...1 Overview ...2 New Features Video ...2 Getting Started ...3 Quick Tour of Basic Features ...4 Quick Tour of the Menus ...6 Quick Tour of DishDVR Features ...10 Chapter 2 - Parts of the System ...15 The Receiver ...15 Remote Control ...20...
Page 4 Contents Chapter 4 - Installation Instructions ... 83 How to Use these Instructions ... 83 Installing a DISH 500 Antenna ... 83 DishPro Wiring Diagrams ... 94 Running Coaxial Cable ... 101 Connecting Each Receiver to a Phone Line 102 Chapter 5 - Reference...
Page 5: Important Safety Instructions
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Page 6 Safety Note to Satellite TV System Installer satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.
Page 7: Chapter 1 - How To Get Started
Chapter 1 How to Get Started Welcome! You’re about to enjoy a Digital Video Recorder! This satellite receiver lets you decide how you watch TV. You can record and play back audio and video with full digital quality. You can pause a live program and not miss any of the action or you can record a program to watch later, without a VCR.
Page 8: Overview
To troubleshoot the system, see Chapter 5, Reference on page 105. different. • Tune to the DISH Network info channels or visit our Web site at www.dishnetwork.com for info. • For more help, call the Customer Service Center at 1-800-333-DISH (3474).
Page 9: Getting Started
Getting Started Order Your Program Packages 1. Turn on the receiver and your TV. 2. Press the SYS INFO button on the receiver front panel to open the Important System Information the TV screen. Leave the menu open while you do steps 3 and 4.
Page 10: Quick Tour Of Basic Features
Chapter 1 How to Get Started Choose a Program to Watch 1. Make sure the receiver is on and its green front panel POWER light is on. Also, make sure you turn on the TV. 2. Press the remote control GUIDE button to open the receiver’s Program Guide The Program Guide is your...
Page 11 4. Press the THEME (LEFT arrow) button to open the menu. Themes 5. For example, press the 1 button to see a list of movies. 6. Press the VIEW button to go back to watch a program. 7. Press the INFO button to see info about the program. 8.
Page 12: Quick Tour Of The Menus
Chapter 1 How to Get Started 10. Press the UP or DOWN ARROW button to change the channel information you see at the bottom of the TV screen. Until you do, the bottom info is the same as the top info. 11.
Page 13 3. Press the MENU button to go back to the 4. Press the 2 button to select the on the Main Menu. This opens the screen. 5. For example, press the 1 button to see a list of movies. Main Menu option Themes and Search Themes...
Page 14 6. Press the MENU button to go back to the Tip: You can set up a Favorites 7. Back on the List of your feature is for DISH Network to send you messages, and favorite only at special times. channels. Then, when you use 8.
Page 15 13. Press MENU to go back to the 14. Press the 7 button to select the Menu to open the Event Timer Management This menu is used for creating and changing timers used to trigger automatic recordings. 15. Press MENU to go back to the : Your screen may show PVR instead of DVR, but the receiver Note operates the same way.
Page 16: Quick Tour Of Dishdvr Features
Chapter 1 How to Get Started 17. Press the VIEW button to go back to watching a program. Quick Tour of DishDVR Features Tip: You can 1. Watch a program for just a few minutes. pause a live program to 2.
Page 17 6. Press the PAUSE button and then press the BACK button to reverse the program in slow motion. Press the BACK button once to reverse the program 1/4 the speed as normal play. Press the BACK button twice to reverse at normal speed. If you press the BACK button again, the program reverses as described in step 7.
Page 18 Chapter 1 How to Get Started 9. Press the SKIP AHEAD button to skip ahead about 30 seconds in the play back. : You cannot skip ahead if you are watching live TV. Note 10. Press the PAUSE button and then press the FWD button to forward the program in slow motion.
Page 19 12. Press the VIEW button to go back right away to the program in progress. 13. Press the RECORD button to start recording the program right now. 14. The Start Recording Options . See page 48 for an explanation of the other user stop recording options.
Page 20 Chapter 1 How to Get Started 21. Use the remote control arrow buttons to highlight an event on the menu (it’s OK to highlight an event you’re recording). 22. Press the remote control SELECT button to select the event you highlighted. This opens a menu of info about that event.
Page 21: Chapter 2 - Parts Of The System
Parts of the System The Receiver Receiver Front Panel Smart Card Door The Smart Card is behind the door on the front panel. Note : Leave the Smart Card in, and keep the door closed. Front Panel Buttons The front panel buttons work the same way as the buttons on the remote, to control the receiver.
Page 22 Chapter 2 Parts of the System Arrow Buttons Tip: First, you Use the ARROW buttons to move a menu move the highlight to an highlight to an option or a program. item with the Use the UP and DOWN ARROW buttons to Arrow buttons, change channels while watching a program.
Page 23 Receiver Back Panel The receiver back panel has ports you can use to connect the receiver to other devices (you may not need to use some of these ports). The back panel also has the power cord and phone jack. Tighten the connections only by hand.
Page 24 Chapter 2 Parts of the System TV Set Out This connection provides good picture quality and good mono sound quality (even if you have a TV or other devices that provide stereo sound). If you use TV S keep the TV(s) tuned to the same channel (either channel 3 or 4) as you selected on the Channel 3/4 Switch of the satellite receiver.
Page 25: Accessory Jack
Accessory Jack If you connect a multi-dish switch to the A if you use an IR extender, you must set up the receiver properly. See Set Up the Accessory Jack on page 81. Power Cord Even when the receiver front panel’s green POWER LED is off, the receiver keeps working and it needs power.
Page 26: Remote Control
Chapter 2 Parts of the System Remote Control This section describes the remote control and its buttons used to control the Tip: If the receiver. To find out how to use the remote to control other devices, see receiver does Control Other Devices with the Remote, beginning on page 68.
Page 27 Remote Control Batteries The remote control comes with AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example alkaline or carbon zinc, and don’t mix batteries of different kinds. Alkaline batteries last longer. Changing the Batteries 1.
Page 28 Chapter 2 Parts of the System Remote Control Buttons SAT Mode Button Press this button to set the remote to SAT (“satellite”) mode. The SAT mode button’s back light lights up for two seconds to show you’ve set the remote to SAT mode. While the remote control is in SAT mode, the remote control buttons operate as described below to control satellite receiver functions.
Page 29 Power Buttons Press the blank POWER button to turn the receiver on or off. Use the TV POWER button to turn the TV on or off. See Set Up the Remote to Control Other Devices for instructions on programming the remote to control your TV. Menu Button Press this button to open the Main Menu...
Page 30 Chapter 2 Parts of the System • While watching a program, press the THEME button (the LEFT ARROW button) to open the • To enter a number in a menu, highlight the place where you need to enter the number. Then, press the UP or DOWN ARROW button to increase or decrease the number in the highlighted place.
Page 31 Cancel Button Press this button to cancel and return to the previous menu or to watch a program if there are no previous menus. Number Buttons • While watching a program, using the , or using the Browse Program Guide Banner, use these buttons to enter a channel number.
Page 32 Chapter 2 Parts of the System Change the Address Because UHF signals travel long distances and go through walls, a neighbor’s remote could control your receiver by mistake. To handle this problem, you can change the address on the remote and receiver as follows: 1.
Page 33: Receiver Menus
Receiver Menus This section shows examples of the key menus the receiver displays on the TV screen and how to use them. Open or Close a Menu Press the MENU button to open the • other menu starting from the •...
Page 34: Cancel A Procedure
Chapter 2 Parts of the System Here’s what to do Tip: Any time 1. Use the ARROW buttons to highlight an option. you’re in a menu and want to immediately go back to watching your program, just press the View 2.
Page 35: Tv And Vcr Connections
TV and VCR Connections Use the following diagram and instructions to connect the satellite receiver to a TV and VCR (optional). TV Set Out to a TV on the receiver an the TV’s input. Be sure to set the CHANNEL 3/4 switch on the receiver to the channel you use to watch satellite TV.
Page 36 Chapter 2 Parts of the System Notes Page 30...
Page 37: Chapter 3 - Using The System
Using the System Change Channels You can change channel on your satellite receiver while watching a program by doing one of the following: Press the remote control UP or DOWN ARROW • button to change the channel. • Use the NUMBER PAD buttons to enter the channel number you want.
Page 38 Favorites List Favorites Lists - Displays all of the channels available on DISH Network. - Displays all of the channels in your subscription. - Displays only the channels on a particular shows programs that are on now and those that...
Page 39 Set the Channel Order in the Program Guide You can set up the Program Guide the highest channel number at the top), or in descending order (with the highest channel number at the bottom). : If you don’t set a channel order, the Note in descending order.
Page 40: Use The Program Banner
Chapter 3 Using the System Note the latest information (which might take a few minutes), it’ll display a message that asks you to let it download new program information. As it downloads, the receiver displays a status bar. To avoid getting this message, turn the receiver off when you’re not using it.
Page 41 In this example, the Browse Banner watching at the top, and information on another program at the bottom. The bottom Browse Banner applied. If the list is applied, the All Chan channels. If another Favorites List channels on that list. If you hide adult channels and lock the receiver, the banner doesn’t show adult channels.
Page 42: Buy A Pay Per View Program
Chapter 3 Using the System Buy a Pay Per View Program Tip: If you have a DSL line, the To buy pay per view programs, you must connect the receiver to an active receiver’s modem may phone line. not be able to You can watch a pay per view program on TVs connected to as many as six dial out.
Page 43: Use Themes
3. Select the Purchase Info shows you’ve bought, both the ones you’ve watched and the ones you haven’t watched yet. 4. Select the option to close the list. Cancel Use Themes 1. While you watch a program, press the THEME (LEFT ARROW) button to open the Themes 2.
Page 44: Use Favorites Lists
Chapter 3 Using the System 4. Highlight the program you want. You can press the INFO button for more information about the program you highlight. If you do, press the CANCEL button to go back to the list of programs. 5.
Page 45 Set Up or Change a Favorites List 1. Press the MENU button. 2. Open the Favorites Lists 3. Select the list you want to change. A check mark shows up next to the list. For example, here we selected List 1 4.
Page 46: Use The Search Feature
Chapter 3 Using the System 5. Select a letter on the on-screen keypad (it’s just like selecting a menu option). For example, here we selected to spell out the name. You can enter up to eight letters, numbers, or spaces. If you need to, select the space in the name or the Tip: It’s easy...
Page 47 4. There are two ways to enter the name of the program you want to find: • Use the UP, DOWN, LEFT, and RIGHT ARROWS to scroll around on the virtual keyboard and then select the letters you want. • Use the remote control number pad to enter the letters in the box.
Page 48: Use Locks
Chapter 3 Using the System 8. If the Create An Event Timer menu opens, select Create to record the program. See Use Event Timers for more options on setting up timers. 9. After setting up the timer, select Cancel to exit the menu or press to go back to watching a program.
Page 49: If You Forget The Password
Set or Change the Password 1. Press MENU and then select the : If you’ve locked the receiver previously, you must enter Note the existing password to open the know the password you can’t change it. 2. Select the Change Password 3.
Page 50 Chapter 3 Using the System • Rating Codes G: General Audience. Suitable for young children. PG: Parental Guidance suggested. PG-13: Parental Guidance suggested. Not recommended for children under 13. R: Restricted. Not recommended for children under 17 unless accompanied by an adult. NC-17: Not recommended for Children under the age of 17.
Page 51: Set Or Change Channel Locks
Set or Change Channel Locks : You can lock any channel, even a pay per view channel. Note 1. Press MENU and then select the 2. Select the Channel Locks channel(s) you want to lock. A checkmark shows up next to the channel(s), as you can see in this example. 3.
Page 52 Chapter 3 Using the System To unlock the receiver front panel buttons: 1. Press MENU and then select the 2. Select the up displays. 3. Select the Lock or Unlock All Pay Per View Programs This locks all pay per view channels. You can lock one or more Note: channel(s) with channel locks or rating code locks.
Page 53 Hide or Show All Adult Channels You can keep the Program Guide Browse Banner from showing any adult channels. This means no one can tune to adult channels with the remote control UP or DOWN ARROW button or number buttons. : This locks all adult channels.
Page 54: Use Event Timers
Chapter 3 Using the System When You’ve Locked the Receiver • If you try to watch a locked channel or program, erase a protected DishDVR recording, or open the message that tells you to enter the password. • The receiver gives you three tries to enter the right password. If you can’t do this, the receiver doesn’t let you try again for several minutes.
Page 55 If you use an event timer, you can record only the channel you’ve got • tuned. This means you can’t record one program and watch or record another “live” program at the same time. • If you open a menu while you record to a VCR, the tape may record the menu.
Page 56: When An Event Timer Works
Chapter 3 Using the System When an Event Timer Works Only during the five minutes right before an event timer works, you’ll see a small picture of a clock blinking on the TV screen. This clock goes away when the program begins. While you see the clock, you can do either one of the following: Press the remote control CANCEL button to clear the clock from the •...
Page 57: Set An Automatic Event Timer
Set an Automatic Event Timer 1. Highlight and select a future program in the or in a Program Guide, This opens the Create an Event Timer 2. Select a Timer Type option. A check mark shows up next to the option you select. For example, here we selected the 3.
Page 58: Set A Manual Event Timer
Chapter 3 Using the System Set a Manual Event Timer Use a manual event timer to manually set the start and stop time of a recording. This is useful for recording all of a sports event, even if it goes into overtime.
Page 59: When Event Timers Overlap
4. Select a Timer Type option. A check mark shows up next to the option you select. For example, here we selected the 5. Select a Timer Frequency mark shows up next to the option you select. For example, here we selected the option.
Page 60: Edit An Event Timer
Chapter 3 Using the System Edit an Event Timer • You can edit any type of event timer. • You can change any feature of an event timer. • When you edit an automatic event timer you change it to a manual event timer.
Page 61: Delete An Event Timer
7. If you want to change the , or the , select the Time Date option. This opens the Set Date/Time for menu. Manual Timer : If you don’t want to change the date or time, please skip to step Note 8.
Page 62: Power Off And Event Timers
Chapter 3 Using the System 3. Select an event timer you want to delete. A check mark shows up in the box next to the event timer. For example, here we selected a DVR event timer. 4. Select any other timer(s) you want to delete. 5.
Page 63 To use VCR Event Timers, you must set up the receiver to control the • VCR (see below). If the receiver can’t control the VCR, use an Auto- Tune Event Timer to tune the receiver to the channel you want to record. Use the timers built into the VCR to start and stop the VCR at the right times.
Page 64: Use Caller Id
Chapter 3 Using the System 8. To test the device code, highlight the option. The receiver displays a message that warns you to make sure you turn the VCR on. 9. Press the SELECT button to start the test. The VCR records for a few seconds, stops, and then rewinds.
Page 65: Use Dolby® Digital Sound
When You Get a Call When you receive a call, you will see a Caller ID popup with the same kind of information you see on your regular phone or Caller ID device. You can select to close the message. If you do nothing, it will disappear after 20 seconds.
Page 66: Use The Dishdvr Features
Chapter 3 Using the System 4. Select the 5. Select one of the options below. • • • 6. Select the Save option to save the setup. Use the DishDVR Features The DishDVR features let you decide how to watch TV. You can pause, reverse, or skip back through a program.
Page 67 On-Demand Recording You can record a program on now or a future program to watch later, or you can keep your recording. You can pause, go back to play, reverse, skip back, fast forward, or skip ahead through a recorded program. You can also use slow motion forward and backward, and frame advance and reverse while using the DishDVR’s auto recording feature.
Page 68 Chapter 3 Using the System Press the PAUSE button and then press the FWD button to forward the program in slow motion. When you press the FWD button once the program advances at 1/15 the speed of normal play. Press the FWD button twice to forward at 1/4 as fast as normal play.
Page 69 Stop Recording a Program • Press the remote control’s STOP button. When you press the RECORD button, you control how long the receiver records. The receiver won’t stop recording too soon. This also means you must remember to stop the recording! You can use an Event Timer to start and stop the recording: •...
Page 70 Chapter 3 Using the System • Select the start. • Select the from its start. • Select the the event’s information menu. • Select the where you stopped it before, if ever. • Select the receiver will ask you before it records over the event. •...
Page 71 Press the PLAY button to play back or go on with a paused play • back. Also, press this button to switch from fast forward or reverse back to normal play back. Press the SKIP BACK button to skip back about ten seconds in •...
Page 72 Chapter 3 Using the System More About the DVR Features Auto Recording • Whenever you turn the receiver on, it’s auto recording. • With auto record, you can record up to about an hour of a program. This total recording time applies to auto recording only. •...
Page 73: Copy Recordings To Videotape
Copy Recordings to Videotape You may want to keep a videotape copy of a recording you made on the DishDVR. Or, if the receiver is out of room, maybe you’ll want to move recordings to a videotape to store them. Many satellite TV programs and films are copyrighted.
Page 74: Control Other Devices With The Remote
Chapter 3 Using the System Control Other Devices with the Remote This section describes how to use the remote to control a TV, a VCR, or other devices. For information on how to use the remote to control the receiver, see Remote Control on page 20. You can set up the remote to control the satellite TV receiver and up three other devices.
Page 75 Set Up the Remote Control You can set up the remote to control other devices using the device codes listed on page 120. 1. Turn the device on. 2. Find the brand name of the device in the tables starting on page 120.
Page 76: Scan For Device Codes
Chapter 3 Using the System Scan for Device Codes If the code for your device is not listed in the tables starting on page 120, use this procedure to scan the remote control’s memory for the device code. 1. Turn the device on. 2.
Page 77: Check The Device Codes
Check the Device Codes You can find out what device code you’ve set for each remote control mode. 1. Press and hold the mode button until all the other mode buttons light up, and then let go of the button. The mode button flashes.
Page 78 Chapter 3 Using the System Remote Control Buttons Control the Receiver Control a TV (or a Second TV) TV Mode Button You must first set up the remote to control the TV. Please see Set Up the Remote to Control Other Devices, beginning on page 68. Then, you must press the TV mode button to set the remote to TV mode.
Page 79 Up/Down Arrow Buttons Use these buttons to change channels on the TV. : These buttons do not change the channels on the TV if Note the remote control is in limited mode. Select Button The SELECT button works as the ENTER button for a TV. Recall Button Press this button to go back to the last TV channel you watched.
Page 80 Chapter 3 Using the System TV/Video Button Use this button to switch the VCR between its TV mode and its VCR mode (see your VCR user’s manual for information). Power Button Press the blank Power button to turn the VCR on or off. Press the TV power button to turn the TV on or off.
Page 81 Number Buttons Use these buttons to enter channel numbers. : If you are using the remote control in Limited Note Mode, the TV will not change channels. Control a Cable TV Box Only the buttons described here control a cable TV box. Some of the buttons described here may not control your cable TV box.
Page 82 Chapter 3 Using the System Up/Down Buttons Use these buttons to change channels on the cable box. Select Button Press the Select button in place of the ENTER button for the cable box. Recall Button Press this button to go back to the last cable box channel you used. Press it again to switch between the last two cable box channels you used.
Page 83 Mute Button Press this button to turn the sound off or on. Volume Button Press this button to raise (+) or lower (-) the volume. Up/Down Arrow Buttons Use these buttons to change channels on the tuner or amplifier. Select Button This button works as the INPUT SELECT button for the tuner or amplifier.
Page 84 Chapter 3 Using the System 5. Press the POUND (#) button. The AUX mode button flashes three times. 6. Press the SAT mode button. 7. Press the plus (+) and minus (-) sides of the VOLUME button. The device’s volume changes and the AUX mode button lights instead of the TV mode button.
Page 85: Upgrade The Receiver Software
Upgrade the Receiver Software Once in a while, we may upgrade your receiver’s software for free. You can set up the receiver to Receive a Software Upgrade and/or Set Up the Receiver to Tell You About Upgrades. Receive a Software Upgrade 1.
Page 86: Reset The Receiver
Chapter 3 Using the System Reset the Receiver You can reset the receiver with the setup it had when you bought it. 1. Press the MENU button. 2. Select the System Setup option. 3. Select the Installation option. 4. Select the Factory Defaults option (“Factory Defaults” refers to the receiver’s original settings).
Page 87: Set Up The Accessory Jack
4. Select a language in the Languages shows up in the box next to the language. For example, here we selected Spanish If the program is broadcast in a language that Note: isn’t listed, select the Alternate language. If the program is broadcast only in the listed languages, select the Alternate 5.
Page 88 Chapter 3 Using the System Notes Page 82...
Page 89: Chapter 4 - Installation Instructions
Chapter 4 Installation Instructions How to Use these Instructions These instructions guide you through the installation of a satellite system which includes your DishPro receiver (included with this manual), and a antenna system that can be identified by the DishPro logo shown below. : If you have a Dish antenna system already installed, and the dish has been Note pointed for the strongest possible signal strength, you can skip this chapter and...
Page 90 Chapter 4 Installation Instructions 2. Make sure that the remote control batteries are fresh, and are installed properly. If needed, make sure that the remote is in SAT mode to control the satellite receiver. 3. Turn ON the television and receiver. 4.
Page 91 Mounting the Dish 1. Using these azimuth and elevation angles, find a location for the satellite dish which can be pointed towards the satellites located at these angles. With a compass, find the required azimuth angle. Then, use the elevation angle to find out how high the satellites are in the sky from your location.
Page 92 Chapter 4 Installation Instructions 4. Assemble the satellite dish as shown below, except do not attach the Y- bracket or LNBF at this time. 5. Loosen both skew bolts and set the skew by rotating the dish mounting bracket to align the red mark with the required angle on the skew scale which you wrote down on 84.
Page 93 : You can have as much as 200 feet of cable between the DishPro LNBF Note and the DishPro receiver. However, you must use only RG-6 coaxial cables rated for 950 to 2150 MHz. Some cables may say "Swept tested for 2150 MHz." If you have any doubt about this, ask your DISH retailer, or look on the container the cable came in.
Page 94 Chapter 4 Installation Instructions below. Be sure there are no multi-dish switches between the LNBF and the receiver. 10. Attach the LNBF to the Y-bracket using the two LNBF screws. 11. Slide the dish assembly down onto the mast. Make sure the pivot bolt rests on the top of the mast.
Page 95 16. Select to return to the Point Dish/Signal screen. Make sure Cancel the check mark is next to 119 West. If not, move the highlight to 119 West and press SELECT. Notice the signal strength bar. This is used to help you aim the dish by showing the strength of the signal you are receiving.
Page 96 Chapter 4 Installation Instructions 19. You are now ready to verify reception from both satellites. Select the Check Switch option. When the Check Switch menu opens, select Check or Test. The receiver shows you a message that it is checking the switches.
Page 97 23. After you select Yes, the receiver will begin taking a software upgrade. You will see a Warning that “Vital program information will now be downloaded into your receiver.” You will also see a status bar showing the progress of this upgrade. 24.
Page 98 Chapter 4 Installation Instructions 2. Make sure the check mark is next to the satellite your dish will be pointed toward. 3. If your step 4. If your select Peak Angles 4. Select Azimuth: 5. Use the number buttons on the remote to enter your ZIP code to get the Elevation: necessary azimuth and elevation.
Page 99 10. Press CANCEL to exit back to the Point Dish/Signal menu. 11. Point the dish for the strongest possible signal, following the instructions that came with it and the DishPro wiring diagrams that start on page 94. 12. Connect any switches in your system, using the instructions which came with the switch(es).
Page 100: Dishpro Wiring Diagrams
Chapter 4 Installation Instructions DishPro Wiring Diagrams DISH 500, One DishPro Twin LNBF, Two DishPro Receivers When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 101 DISH 500, One DishPro Quad LNBF, Four DishPro Receivers This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. To four DishPro receivers When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 102 Chapter 4 Installation Instructions DISH 500 with a DishPro Twin LNBF, One DISH 300 with a DishPro LNBF, DP34 Switch, Four DishPro Receivers This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes.
Page 103 This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. DISH 300 Another DISH Network Satellite DISH 500 DishPro 110 West and 119 West LNBFs...
Page 104 Chapter 4 Installation Instructions Two Dishes, One DishPro Twin LNBF, One DishPro Single LNBF, One DishPro Compliant Splitter, Two DishPro 21 Switches, Two Receivers When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 105 Two Dishes, Two DishPro Single LNBFs, Two DishPro Compliant Splitters, Two DishPro 21 Switches, Two Receivers This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.
Page 106 Chapter 4 Installation Instructions One DISH 500 with a DishPro Twin LNBF, One DISH 300 with a DishPro Single LNBF, and One DP21 Switch : This setup supports only one receiver from three satellite locations and Note the other receiver from only two satellite locations. Page 100 This diagram leaves out grounding to be clear.
Page 107: Running Coaxial Cable
Running Coaxial Cable 1. Using the shortest path possible, run the coaxial cable(s) from the ground block or switch to the satellite receiver(s). Do not kink or pinch any cable. Cables should be bent only in gentle curves. Do not use a longer cable between the satellite dish and the receiver than is specified in the DishPro or Legacy system installation instructions.
Page 108: Connecting Each Receiver To A Phone Line
Note a DSL filter between the receiver’s back panel PHONE JACK and the telephone wall jack to successfully connect with the DISH Network. You can obtain a filter from your DSL provider. You must also set up each receiver for your telephone system (touchtone or rotary/pulse), and set a telephone number prefix, if you need a prefix to make an outside call.
Page 109 5. Select one of the following: • If you do not need to dial a prefix, select the • If you need to dial a prefix (for example, dial 9 to get an outside line), select the option. The receiver displays the same number Prefix Code of boxes (highlighting the first box) where you must enter the digits.
Page 110 Chapter 4 Installation Instructions Notes Page 104...
Page 111: Chapter 5 - Reference
3. Tune to the DISH Network info channels or see our www.dishnetwork.com Web site for tips. 4. Use the troubleshooting tables starting on the next page. In any troubleshooting table, here’s what to do:...
Page 112 Chapter 5 Reference HANNEL HANGES What’s What’s Wrong Happening You enter • Maybe you made a mistake when you a channel number entered the channel number, or maybe you want. the channel number you entered The channel doesn’t work. If so, the receiver tunes changes, to the channel closest to the channel but the new...
Page 113 OLBY IGITAL OUND What’s What’s Wrong Happening ® Instead of Dolby • Maybe the program you’re watching Digital sound, you doesn’t have Dolby Digital sound. hear only regular • Maybe you selected the wrong sound stereo or non-stereo option on the Dolby Digital Setup sound.
Page 114 Chapter 5 Reference VENT IMERS What’s What’s Wrong Happening You set an event • Maybe you set the timer with the timer for a wrong frequency. program that • Maybe the network changed the comes on each day program time. or each week, but the timer is either recording the...
Page 115 VENT IMERS What’s What’s Wrong Happening You set a VCR • Maybe you didn’t turn on the VCR, Event Timer, but or put a rewound tape in, or maybe the VCR doesn’t you took the write-protect tab off the record the tape.
Page 116 Chapter 5 Reference AVORITE ISTS What’s What’s Wrong Happening You press the If you don’t add channels to any custom remote GUIDE Favorite List, you can apply only the All Chan list or the All Sub list. button while you’ve got the Program Guide open.
Page 117 ENUS What’s What’s Wrong Happening You’re using a The receiver “times out,” and closes any menu, and it menu after several minutes with no suddenly closes. action. This throws away any changes you make, but the receiver is still okay. A menu option The option is for a feature that may come is “grayed out,”...
Page 118 • Install a DSL filter between the receiver and the telephone wall jack. • Remember, the program providers decide which programs they “black out,” not DISH Network. You must buy a channel before you can tune to a program on that channel.
Page 119 Message What’s Wrong Number • Maybe you just plugged in the receiver, and it’s acquiring the satellite signal. • Maybe the receiver briefly lost the signal. • Maybe you haven’t connected the receiver to a phone line. • Maybe you’ve gone over the Smart Card credit limit.
Page 120 Chapter 5 Reference Message What’s Wrong Number You set up the receiver to get an upgrade of the latest software via the satellite signal. The receiver gives you three chances to enter the right password. If you can’t, the receiver “times out” and won’t allow you to try again for several minutes.
Page 121 What’s What’s Wrong Happening Someone orders a Maybe you were away from the receiver, pay per view and someone else used it. program without asking you. You find you can’t • Maybe you haven’t connected order a pay per the receiver to a phone line. view program.
Page 122 Chapter 5 Reference ICTURE What’s What’s Wrong Happening The receiver’s • Maybe the TV set isn’t working right. front panel • If the TV and the receiver are working POWER light right, maybe there’s interference with is on, but the TV the satellite signal.
Page 123 EMOTE ONTROL What’s What’s Wrong Happening While you do a • If you don’t press any button remote procedure, for 20 seconds, the remote “times the remote control out.” “times out.” • If you hold a button longer than two minutes, the remote control stops transmitting.
Page 124 Chapter 5 Reference OUND What’s What’s Wrong Happening The receiver’s • Maybe you muted the sound, or set the front panel volume so low you can’t hear it. POWER light is • Maybe you didn’t connect the audio on and there’s a cables the right way.
Page 125: Test The System
EST THE YSTEM TART 1. Press the button. MENU 2. Select the System Setup 3. Select the option. Diagnostics : “Diagnostics” are just “tests.” Note 4. Select the option for the test you want to do. : If we upgrade the receiver software,we may add new tests. Note EST THE HONE...
Page 126: Device Codes
EVICE ODES These tables contain the manufacturer codes for programming the remote to control your TV, a VCR, DVD player, cable box, or audio amplifier. Every attempt has been made to include all codes. If your device brand is not listed or if the codes to not work, the remote may not control your device. In some cases codes may operate some but not all buttons shown in this guide.
Page 127 Device Codes TELEVISION CODES 505, 506, 507, 517, 523, 573, 627, 712 Nikkai 612, 613, 618 Nordmende Normandic Novabeam 561, 698 Nyon Onwa 541, 691 Optonica 605, 607 Orion Osaki Panasonic 508, 509, 510, 511, 512, 566, 574, 685, 686,687,689, 697, 698, 700, 706, 714, Philco 505, 506, 525, 536,...
Page 128 Chapter 5 Reference CODES Croslex Curtis Mathes 554, 592, 605 Daewoo 534, 545, 546, 547, Daytron 594, 600 Dumont Dynatech Electrohome Emerson 505, 506, 507, 508, 509, 510, 511, 512, 559, 568, 588, 590, 609, 618 Finlandia Finlux 549, 565, 588 Fisher 548, 549, 584, 588, 608, 610...
Page 129 Device Codes DVD P LAYER ODES DVD Players Codes Aiwa Hitachi 632, 635 Konka 637, 638 Magnavox Mitsubishi Panasonic Philips 640, 641, 642 Pioneer Sanyo Sony 617, 644, 645 Toshiba 616, 646, 647 Zenith UNER MPLIFIER ODES Tuner/Amplifier Codes Aiwa 656, 680, 687, 718, 719, 720, 723, 724, 725, 726...
Page 130 Chapter 5 Reference Notes Page 124...
Page 131: Appendix A
Appendix A Installing a DishPro Receiver into an Existing System These instructions guide you through the installation of your new DishPro satellite receiver in an existing system where your satellite dish(es) has already been installed and pointed for the strongest possible signal. If your DishPro dish antenna(s) is not already installed, you will need to follow the Installation Instructions found in Chapter 4.
Page 132 Appendix A 2. Connect a coaxial cable from the TV S 3. Plug in the receiver's power cord. Make sure both the receiver and TV 4. You should see the Point Dish/Signal menu in the new receiver. If 5. Select Check Switch or Test. An Attention screen will open. Select 6.
Page 133: Appendix B
Appendix B Limited Warranty This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchase price of each part.
Page 134 Appendix B Legal Limitations REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. ECHOSTAR SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY ON THIS SYSTEM, NOR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF, OR INABILITY TO USE, THIS SYSTEM.
Page 135 Accessory Warranty An accessory is any DISH Network branded equipment, displaying the DISH Network logo, excluding the receiver, Smart Card, cables and hookups, and non-mechanical components. A one-year warranty becomes effective upon the activation of the DISH system or date of purchase, if bought separately.
Page 136: Residential Customer Agreement
LEGALLY BINDING ON YOU. Thank you for choosing DISH Network for your television service provider. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support through the following toll-free number...
Page 137 To order DISH Network pay-per-view Services, your DISH Network DBS digital receiver must be connected to a telephone outlet. You may also order DISH Network special events and pay-per-view Services over the telephone by...
Page 138 Services at any time thereafter, in our sole discretion. DISH Network may require you to pay all past due charges, a Reconnect Fee, a deposit equal to a minimum of one month's advance charges and all outstanding balances accrued through the date of deactivation, before we reconnect your Services.
Page 139 In addition to the amounts due for Services, you agree to pay the fees referenced below (“Fees”) when applicable. DISH Network reserves the right to increase these Fees or add additional Fees in the future, in our sole discretion.
Page 140 You agree to return the Smart Card to us upon request. Network receiver to which it was assigned by DISH Network. If you report to the Customer Service Center that your Smart Card was lost, damaged, defective or stolen we will replace it, as long as there is no evidence of unauthorized tampering or modification.
Page 141 A. If you decide to lease your Equipment from DISH Network, such Equipment shall at all times remain the sole and exclusive property of DISH Network and we will have the right, at our discretion, to replace it with new or reconditioned equipment and to remove the equipment upon termination of Services.
Page 142: Staying Legal
DISH Network may, however, change the terms and conditions of this Agreement in the future and will notify you if that occurs. The terms of this Agreement, which either are expressly stated to survive or by their nature would logically be expected to survive termination, shall continue thereafter until fully performed.
Page 143: Fcc Compliance
FCC Compliance The following text is extracted from Federal Communications Commission (FCC) regulations, as of the publication date of this Guide. Contact the FCC (see following) or your library for the complete text of the regulations. Telephone Communication This equipment complies with Part 68 of the FCC rules. On the rear panel of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment.
Page 144: Radio Interference
Appendix B If you experience trouble with this equipment, please contact Customer Service at 1-800-333-3474 for repair and warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved.
Page 145: Index
Index Accessory Jack Set Up the Accessory Jack 81 Adult Channels Hide or Show All Adult Channels Audio Change Program Languages 80 Dolby® Digital Sound 59 Auto Recording 61 Automatic Event Timers 48 Set an Automatic Event Timer 51 Back Panel, Receiver 17 Blacked-Out Program 56 Browse Banner 34 Buttons, Receiver Front Panel 15...
Page 146 Index Manual Event Timers 48 On-Demand Recording 62 DishDVR Recorded Events Menu Once You’ve Made One or More Recordings 63 Play Back Locked Programs 56 Protect a Recorded Program 51 Recorded Event’s Info Menu 63 Start Recording a Program 62 Stop Recording a Program 63 Use an Event Timer 63 Password...
Page 147 Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the Important System Information menu (see Ordering Your Program Packages). Purchase Location Name: Purchase Location Telephone Number: Receiver Serial Number: Receiver Conditional Access Number...

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Solo 501 Solo 508 Solo 510 Dishpvr 501 Dishpvr 508 Dishdvr 510 ... Show all

Dish Network 112182 User Manual

Important Safety Instructions

Chapter 1 - How to Get Started

Chapter 2 - Parts of the System

Chapter 3 - Using the System

Chapter 4 - Installation Instructions

Chapter 5 - Reference

Appendix A

Appendix B

Index

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