Self-Help Online Tools And Resources; Opening A Case With Jtac; Revision History - Juniper MX SERIES - FAN TRAY UPGRADE REV1 4-2010 Manual

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Table Of Contents

Table of Contents

Self-Help Online Tools and Resources

For quick and easy problem resolution, Juniper Networks has designed an online

self-service portal called the Customer Support Center (CSC) that provides you with

the following features:

To verify service entitlement by product serial number, use our Serial Number

Entitlement (SNE) Tool:

Opening a Case with JTAC

You can open a case with JTAC on the Web or by telephone.

For international or direct-dial options in countries without toll-free numbers, visit

us at

Revision History

April 2010—Initial release.

Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other

countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other trademarks, service marks, registered

trademarks, or registered service marks are the property of their respective owners.

Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or

otherwise revise this publication without notice.

Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed

to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347,

6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.

Find CSC offerings:

http://www.juniper.net/customers/support/

Search for known bugs:

http://www2.juniper.net/kb/

Find product documentation:

Find solutions and answer questions using our Knowledge Base:

http://kb.juniper.net/

Download the latest versions of software and review release notes:

http://www.juniper.net/customers/csc/software/

Search technical bulletins for relevant hardware and software notifications: