Acer AO725 Service Manual
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Acer AO725 Service Manual

Acer aspire one ao725 netbook service guide
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Summary of Contents for Acer AO725

  • Page 1 Aspire One 725 SERVICEGUIDE...
  • Page 2 Revision History Refer to the table below for the updates made to this service guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change without notice.
  • Page 3 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task. The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program/process names ...
  • Page 4 General Information This service guide provides all technical information relating to the basic configuration for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, the regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide.

  • Page 5: Table Of Contents

    CHAPTER 1 Hardware Specifications Features ..........1-5 Operating System .
  • Page 6 Display Supported Resolution (LCD Supported Resolution) 1-31 Graphics Controller ....... . 1-31 Display Supported Resolution (GPU Supported Resolution) 1-32 LAN Interface .
  • Page 7 DOS Flash Utility ........2-15 WinFlash Utility ........2-17 Clearing BIOS Passwords .
  • Page 8 LCD Module Disassembly Flowchart ....3-37 LCD Bezel Removal....... . . 3-38 Camera Module Removal.
  • Page 9 No Display Issues........4-5 LCD Picture Failure ....... . . 4-7 Internal Keyboard Failure .
  • Page 10 Introduction ......... 9-3...
  • Page 11 CHAPTER Hardware Specifications...
  • Page 12 Features ..........1-5 Operating System .
  • Page 13 Bluetooth Interface (not available in this model) ..1-32 Bluetooth Module ........1-33 Wireless Module 802.11 a/b/g/n .

  • Page 15: Features

    Hardware Specifications and Configurations Features Below is a summary of the computer’s features: Operating System ® Genuine Windows 7 Home Premium 64-bit Service Pack 1  ® Genuine Windows 7 Starter Service Pack 1  Platform AMD C-Series Dual-Core processor C-60 (1MB L2 Cache, 1 GHz with Turbo CORE ...

  • Page 16: Graphics

    Graphics AMD Radeon™ HD 6290 Graphics with 256 MB of dedicated system memory,  supporting Unified Video Decoder 3 (UVD 3), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX 11, OpenGL® 3.1, OpenCL™ 1.1 Dual independent display support ...

  • Page 17: Wireless And Networking

    Wireless and Networking WLAN: ™ ™ ™ Acer InviLink Nplify 802.11b/g/n Wi-Fi CERTIFIED  ™ ™ ™ Acer InviLink Nplify 802.11b/g Wi-Fi CERTIFIED (available only in Russia,  Pakistan, and Ukraine) Supporting Acer SignalUp™ wireless technology  WPAN: Bluetooth® 4.0 +HS ...

  • Page 18: Input And Control

    Input and Control Keyboard 84-/85-/88-key full-size Acer FineTip keyboard with International Language  support Support Application keys for Windows 7  Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip  Input and Output (I/O) Ports Multi-in-1 card reader (SD™, MMC, MS, MS PRO, xD) ...

  • Page 19: Software

    Software Productivity Acer ePower Management  Acer eRecovery Management  ® ® Adobe Flash Player 10.x/11.x  ® ® Adobe Reader 10.x  AUPEO! (US only)  Bing™ Bar  Evernote (except Japan)  ® Internet Explorer  ® ® Microsoft Office Starter 2010: Includes limited-functionality Microsoft Word...

  • Page 20: Eco-Compliance

    Eco-compliance ® ENERGY STAR  WEEE  RoHS  Mercury-free  Optional and Accessories In-box: Protective bag  4-cell Li-ion battey pack  Optional: 1/2/4 GB DDR3 soDIMM module  4-cell Li-ion battery pack  2-pin 40 W Acer MiniGo AC adapter ...

  • Page 21: Notebook Tour

    Notebook Tour Figure 1-1. Opened Front View Table 1-1. Opened Front View Icon Item Description Microphone Internal microphone for sound recording. Also called Liquid-Crystal Display (LCD), displays Display screen computer output (configuration may vary by model). Power button Turns the computer on and off. Keyboard For entering data into your computer Touch-sensitive pointing device which functions...
  • Page 22 Figure 1-2. Closed Front View Table 1-2. Closed Front View Icon Item Description Power indicator Indicates the computer's power status. Indicates the computer's battery status. 1. Charging: The light shows orange when Battery indicator the battery is charging. 2. Fully charged: The light shows blue when in AC mode.
  • Page 23 Figure 1-3. Top View Table 1-3. Top View Icon Item Description ACER Logo ACER Aspire One Logo Note: Color option may depend on the model. Hardware Specifications and Configurations 1-13...
  • Page 24 Figure 1-4. Rear View Table 1-4. Rear View Icon Item Description Battery Computer's battery pack Note: Your computer may be equipped with a different battery than the one in the picture. 1-14 Hardware Specifications and Configurations...
  • Page 25 Figure 1-5. Left View Table 1-5. Left View Icon Item Description External display Connects to a display device (e.g., external (VGA) port monitor, LCD projector). Connects to an Ethernet 10/100 based Ethernet (RJ-45) port network. Supports high-definition digital video HDMI port connections.
  • Page 26 Figure 1-6. Right View Table 1-6. Right View Icon Item Description Accepts various media card formats (MS, MS PRO, SD3.0, MMC, xD). Multi-in-1 Card Reader Note: Push to remove/install the card. Only one card can operate at any given time. Headphone/speaker Connects to audio line-out devices (e.g., jack...
  • Page 27 Figure 1-7. Base View Table 1-7. Base View Icon Item Description Battery bay Houses the computer's battery pack. Accepts various media card formats (MS, MS PRO, SD3.0, MMC, xD). Multi-in-1 Card Reader Note: Push to remove/install the card. Only one card can operate at any given time.

  • Page 28: Touchpad Basics

    Touchpad Basics Figure 1-8. Touchpad Move your finger across the Touchpad (1) to move the cursor.  Press the left (2) and right (3) buttons located beneath the Touchpad to perform  selection and execution functions. These two buttons are the equivalent of the left and right buttons on a mouse.

  • Page 29: Using The Keyboard

    Using the Keyboard The computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Figure 1-9. Keyboard Lock Keys Lock Keys The keyboard has three lock keys which can be toggled on and off. Lock key Description Caps Lock...

  • Page 30: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Logo key  Application key  Description Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.

  • Page 31: Hotkeys

    Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. Figure 1-10. Keyboard Hotkeys To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hockey combination.
  • Page 32 Hot key Icon Function Description  Volume up Increases the sound volume. <Fn> + < >  Volume down Decreases the sound volume. <Fn> + < > Return the cursor to the <Fn> + <Pg Up> Home key beginning of the line or the document.

  • Page 33: System Block Diagram

    System Block Diagram Figure 1-11. System Block Diagram Hardware Specifications and Configurations 1-23...

  • Page 34: Specification Tables

    Specification Tables Computer specifications Item Metric Imperial Dimensions Length 202 mm 7.95 in. Width 285 mm 11.22 in. Height 23.5 mm 0.925 in. (front to rear) Weight (equipped with optical drive, flash drive, 1.20 kg with battery 2.65 lbs with battery and battery) Input power Operating voltage...

  • Page 35: System Board Major Chips

    System Board Major Chips Item Specification Core logic AMD Brazos 2.0 platform Hudson-M3 Integrated Graphics Controller Atheros AR8105TA-VC-CG USB 2.0/3.0 Hudson-M3 Super I/O controller Hudson-M3 Bluetooth BCM 943228HMB WLAN and Bluetooth 4.0+HS Combo Module  Atheros WB222 WLAN and Bluetooth 4.0+HS Combo Module ...

  • Page 36: Cpu Fan True Value Table

    CPU Fan True Value Table Temperature (°C) Fan Speed (RPM) SPL Spec (dBA) Fan on = 50°C; Fan Off = 45°C 2500 Fan on = 68°C; Fan Off = 65°C 2900 Fan on = 75°C; Fan Off = 70°C 3600 Fan on = 82°C;...

  • Page 37: Video Interface

    Video Interface Item Specification Chipset Zacate Package Interface Compatibility Fully compliant with the electrical specifications of ANSI/TIA/EIA-644 Sampling rate 500 MHz BIOS Item Specification BIOS vendor Insyde BIOS Version 1.00 BIOS ROM type W25Q32BVSSIG (Winbond), A25LQ32A (AMIC) BIOS ROM size 4MB Serial Flash Memory Features Insyde code base...

  • Page 38: Hard Disk Drive (Avl Components)

    Hard Disk Drive (AVL components) Item Specification Vendor & Hitachi Hitachi Model Name HTS545032A7E384 HTS545050A7E380 Seagate Seagate ST320LT012 ST500LT012 ST9500325AS WD3200BPVT TOSHIBA WD5000BPVT MQ01ABD032 TOSHIBA MQ01ABD050 Capacity (GB) Bytes per sector 512 (logical) / 4096 (physical) Data heads 2, 2/1, 2, 2 4, 2, 4, 3, 2 Drive Format Disks...

  • Page 39: Lcd 11.6

    LCD 11.6” Item Specification Vendor & Model name B116XW03 Screen Diagonal (mm) 293.8 Active Area (mm) 256.125 x 144.0 Display resolution (pixels) 1366x3 (RGB) x 768 Pixel Pitch (mm) 0.1875 x 0.1875 Typical White Luminance 200 typ. (5 points average) (cd/m ) also called 170 min.

  • Page 40: Lcd 11.6" (Continued)

    LCD 11.6” (Continued) Item Specification Vendor & Model name Chimei Chimei N116BGE-L41 N116BGE-L42 Screen Diagonal (mm) 293.8 Active Area (mm) 256.43 x 144.3 256.125 x 144.0 Display resolution (pixels) 1366x3 (RGB) x 768 Pixel Pitch (mm) 0.1875 x 0.1875 Typical White Luminance 200 typ.

  • Page 41: Lcd Inverter (Not Available With This Model)

    LCD Inverter (not available with this model) Item Specification Vendor & Model name Brightness conditions Input voltage (v) Input current (mA) Output voltage (V, RMS) Output current (mA, RMS) Output voltage frequency (KHz) Display Supported Resolution (LCD Supported Resolution) Resolution 16 bits 32 bits Intel...

  • Page 42: Display Supported Resolution (Gpu Supported Resolution)

    Display Supported Resolution (GPU Supported Resolution) Resolution 16 bits 32 bits Intel 800x600p / 60 Hz 16:9 1024x768p / 60 Hz 16:9 1280x600 / 60 Hz 16:9 1280x720 / 60 Hz 16:9 1280x768 / 60 Hz 16:9 1360X768 / 60 Hz 16:9 1366X768 / 60 Hz 16:9 LAN Interface Item...

  • Page 43: Bluetooth Module

    Bluetooth Module Item Specifications Model Broadcom 43228+20702 and Bluetooth 4.0 +EDR COMBO Module Atheros WB222 WLAN/BT Combo Module Interface PCIE half mini card Feature WiFi & BT Combo card / Mini USB module  Bluetooth v4.0, v3.0 HS, Bluetooth v2.1 +EDR system, backwards ...

  • Page 44: Mini Card Wireless Networking Card

    Mini Card Wireless Networking Card Item Specification Vendor Broadcom 43228+20702 2x2 AGN + BT4.0 Atheros WB222 2x2 AGN + BT4.0 Atheros HB125 1x1 BGN Broadcom 4313 IPA 1x1 BGN Realtek RTL8188CE-VL 1x1 BGN Number supported Features 1 mini PCIE card slot (for WLAN or WWAN/WiMax) ...

  • Page 45: Audio Codec And Amplifier

    Audio Codec and Amplifier Item Specification Audio Controller Realtek ALC271X-VB6 Features Hardware: Meets WLP (Windows Logo Program) requirements for Windows XP,  Vista and Windows 7 4-channel DAC supports 16/20/24-bit PCM format for independent  two stereo channel or 2.1 audio playback 4-channel ADC supports 16/20/24-bit PCM format for independent ...

  • Page 46: Audio Codec And Amplifier (Continued)

    Audio Codec and Amplifier (Continued) Item Specification Features Software: Compatible with Windows Logo Program 3.10 and future  requirements WaveRT-based audio function driver for Windows Vista  EAX™ 1.0 & 2.0, Direct Sound 3D, and I3DL2 compatible  HRTF 3D Positional Audio (Windows XP only) ...

  • Page 47: 1.0M Hd Camera

    1.0M HD Camera Item Specification Vendor & Model Liteon Liteon 11P2SF167 (LT_OV9726_SP) 12P2SF105 (LT_HN162_AU) Type CMOS Image Sensor (Hynix OV9726 CMOS sensor Hi-162, NeoPac) Feature Automatic Exposure Control (AE), Automatic While Balance (AWB)  and Automatic Gain Control (AGC) Pixel Resolution: 1280 x 800 (HD) ...

  • Page 48: Hdmi Port

    HDMI Port Item Specification Compliance level HDMI 1.3a Data throughput Up to 16.7 million colors Number of HDMI port(s) Location 1 left side Battery Item Specification Vendor & Model name SANYO AL12B31, AL12B32 Battery Type Lithium-Ion Pack capacity 2200mAh / 2500 mAh Number of battery cell Package configuration 4S1P...

  • Page 49: System Power Management

    System Power Management Item Specification Mech. Off (G3) All devices in the system are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off completely. Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.

  • Page 50: System Led Indicator

    System LED Indicator Item Specification Lock Caps Lock on = Blue  Caps Lock enabled in S0, S1 on = Blue  System state Blue color on: System on  Blue color and orange color off: System off  Breeze mode Orange: Stand-by ...

  • Page 51: System Interrupt Specification

    System Interrupt Specification Hardware IRQ System Function IRQ00 High precision event timer IRQ01 Standard PS/2 Keyboard IRQ08 High precision event timer IRQ12 ELAN PS/2 Port Smart-Pad IRQ13 Numeric data processor IRQ81 Microsoft ACPI-Compliant System IRQ82 Microsoft ACPI-Compliant System IRQ83 Microsoft ACPI-Compliant System IRQ84 Microsoft ACPI-Compliant System IRQ85...
  • Page 52 Hardware IRQ System Function IRQ108 Microsoft ACPI-Compliant System IRQ109 Microsoft ACPI-Compliant System IRQ110 Microsoft ACPI-Compliant System IRQ111 Microsoft ACPI-Compliant System IRQ112 Microsoft ACPI-Compliant System IRQ113 Microsoft ACPI-Compliant System IRQ114 Microsoft ACPI-Compliant System IRQ115 Microsoft ACPI-Compliant System IRQ116 Microsoft ACPI-Compliant System IRQ117 Microsoft ACPI-Compliant System IRQ118...
  • Page 53 Hardware IRQ System Function IRQ141 Microsoft ACPI-Compliant System IRQ142 Microsoft ACPI-Compliant System IRQ143 Microsoft ACPI-Compliant System IRQ144 Microsoft ACPI-Compliant System IRQ145 Microsoft ACPI-Compliant System IRQ146 Microsoft ACPI-Compliant System IRQ147 Microsoft ACPI-Compliant System IRQ148 Microsoft ACPI-Compliant System IRQ149 Microsoft ACPI-Compliant System IRQ150 Microsoft ACPI-Compliant System IRQ151...
  • Page 54 Hardware IRQ System Function IRQ175 Microsoft ACPI-Compliant System IRQ176 Microsoft ACPI-Compliant System IRQ177 Microsoft ACPI-Compliant System IRQ178 Microsoft ACPI-Compliant System IRQ179 Microsoft ACPI-Compliant System IRQ180 Microsoft ACPI-Compliant System IRQ181 Microsoft ACPI-Compliant System IRQ182 Microsoft ACPI-Compliant System IRQ183 Microsoft ACPI-Compliant System IRQ184 Microsoft ACPI-Compliant System IRQ185...
  • Page 55 Hardware IRQ System Function IRQ-3 Realtek PCIe FE Family Controller IRQ-2 AMD Radeon HD 6290 Graphics Hardware Specifications and Configurations 1-45...

  • Page 56: System I/O Address Map

    System I/O Address Map I/O address (hex) System Function (shipping configuration) 0000 - 000F Direct memory access controller 0000 - 0CF7 PCI bus 0010 - 001F Motherboard resources 0020 - 0021 Programmable interrupt controller 002E - 002F Motherboard resources 0040 - 0043 System timer 0060 - 0060 Standard PS/2 Keyboard...
  • Page 57 I/O address (hex) System Function (shipping configuration) 2000 - 2FFF PCI standard PCI-to-PCI bridge 3000 - 30FF AMD Radeon HD 6290 Graphics 3100 - 310F AMD SATA Controller 3110 - 3117 AMD SATA Controller 3118 - 311F AMD SATA Controller 3120 - 3123 AMD SATA Controller 3124 - 3127...

  • Page 58: Memory Address Map

    Memory Address Map Memory address (hex) System Function (shipping configuration) A0000 - BFFFF AMD Radeon HD 6290 Graphics A0000 - BFFFF PCI bus C0000 - C3FFF PCI bus C4000 - C7FFF PCI bus C8000 - CBFFF PCI bus CC000 - CFFFF PCI bus D0000 - D3FFF PCI bus...
  • Page 59 Memory address (hex) System Function (shipping configuration) FC000000 - FED3FFFF PCI bus FEC00000 - FEC00FFF Motherboard resources FED00000 - FED003FF High precision event timer FED45000 - 0FFFFFFFF PCI bus FEE00000 - 0FEE00FFF Motherboard resources FFC00000 - 0FFFFFFFF System board Hardware Specifications and Configurations 1-49...
  • Page 60 1-50 Hardware Specifications and Configurations...

  • Page 61: System Utilities

    CHAPTER System Utilities...
  • Page 62 BIOS Setup Utility........2-3 Navigating the BIOS Utility .

  • Page 63: Bios Setup Utility

    System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If Chapter 4, configuration problems occur, the setup utility may need to be run. Refer to Troubleshooting when a problem arises.

  • Page 64: Bios

    System BIOS Version: V1.00 VGA BIOS Version: ATI VGA VER015.017.000.000.042824 Serial Number: ZHG1234567WKIN97yannis Asset Tag Number: 12345678901234567890123456789012 Product Name: Acer AO725 Manufacturer Name: Acer UUID: 01020304050607080910111213141516 Figure 2-1. BIOS Information Table 2-1 describes the parameters shown in Figure 2-1. Table 2-1. BIOS Information...
  • Page 65 Table 2-1. BIOS Information (Continued) Parameter Description System BIOS Version System BIOS version VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system...

  • Page 66: Main

    Main The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. Item Specific Help System Time [16:45:53] This is the help for the hour System Date [03/23/2012] field. Valid range is from 0 to 23.
  • Page 67 Table 2-2. BIOS Main (Continued) Parameter Description Format/Option D2D Recovery Option to use D2D Recovery function Option: Enabled or Disabled Wake on LAN Option to use Wake-on-LAN feature Option: Enabled or Disabled SATA Mode Option to set SATA controller mode Option: AHCI or IDE System Utilities...

  • Page 68: Security

    Security The Security tab shows parameters that safeguard and protect the computer from unauthorized use. Item Specific Help Supervisor Password Is: Clear Install or Change the password User Password Is: Clear and the length of password HDD Password Is: Clear must be greater or equal one word.

  • Page 69: Setting A Password

    Table 2-3. BIOS Security (Continued) Parameter Description Option Password on Boot Shows if password is required during system Disabled or boot Enabled CAUTION: If Password-on-Boot authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery Crisis Disk Recovery procedure.
  • Page 70 Removing a Password Perform the following: Enter 1. Use the ↑ and ↓ keys to highlight Set Supervisor Password and press . The Set Supervisor Password dialog box appears: Figure 2-5. Set Supervisor Password Enter 2. Type current password in Enter Current Password field and press Enter 3.
  • Page 71 Enter The password setting is complete after the user presses If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8) Figure 2-8. Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-9).

  • Page 72: Boot

    Boot The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives  Onboard hard disk drive  DVD drive in the module bay  Use ↑ and ↓ keys to select a device and press to change the value.

  • Page 73: Exit

    Exit BIOS Setup Utility The Exit tab allows users to save or discard changes and quit the Item Specific Help Exit Saving Changes Exit System Setup and save Exit Discarding Changes your changes. Load Setup Defaults Discard Changes Save Changes Figure 2-11.

  • Page 74: Bios Flash Utilities

    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted.  Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used.

  • Page 75: Dos Flash Utility

    DOS Flash Utility DOS Flash Utility Perform the following to use the 1. Press during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Item Specific Help Boot priority order: Use <↑>...
  • Page 76 Figure 2-13. DOS Flash Process 7. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown (Figure 2-14). Plug in the AC power to continue. Figure 2-14.

  • Page 77: Winflash Utility

    WinFlash Utility WinFlash Utility Perform the following to use the ZHG009W.EXE 1. Copy the WinFlash executable to desktop. ZHG009W.EXE 2. Double-click the to start the flash process. 3. Click to begin update. A progress screen is shown as Figure 2-15. 4.

  • Page 78: Clearing Bios Passwords

    Clearing BIOS Passwords CAUTION: If Password-on-Boot authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure or flashing the Crisis Disk Recovery BIOS. See This section provides details about removing Insyde HDD/BIOS passwords. Clear the BIOS Password as follows: NOTE: NOTE:...

  • Page 79: Removing Insyde Bios Passwords

    Removing Insyde BIOS Passwords The BIOS password can only be removed by software utility. To reset the BIOS password, perform the following: Power 1. Press button. 2. Press key before Acer logo disappears (Figure 2-18). Figure 2-18. Keyboard Key Location Enter 3.
  • Page 80 CAUTION: If BIOS Security menu item Password on Boot is set to Enabled, the BIOS password can only be cleared by the Crisis Disk Recovery procedure. (The default parameter of Password on Boot is set to Disabled.) If wrong Supervisor Password is entered three times, the message System will halt! is displayed on screen (Figure 2-20).

  • Page 81: Removing Insyde Hdd Password

    Removing Insyde HDD Password Clear the BIOS Password as follows: To reset the BIOS password, perform the following: 1. When the user keys in the wrong password three times, the system reports the error code: Figure 2-22. Unlock Password Prompt 2.

  • Page 82: Miscellaneous Tools

    Miscellaneous Tools Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardware before sending information to the operating system (Windows, etc.).
  • Page 83 5. Press 1 to modify the asset tag key. Figure 2-26. Asset Tag Menu Item 6. Press 2 to modify the product name, then press 2 again to modify EEPROM spec. version. Figure 2-27. Product Name Menu Item System Utilities 2-23...
  • Page 84 7. Press 3 to modify serial number key. Figure 2-28. Serial Number Menu Item 8. Press 4 to modify the 1394 GUID number key. Figure 2-29. 1394 GUID Number Menu Item 9. Press 0 to exit. 2-24 System Utilities...
  • Page 85 VEEP_795 10. At the command prompt, type to write any changes in the data to the EEPROM. Figure 2-30. VEEPROM Command Prompt NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective. System Utilities 2-25...

  • Page 86: Using Uuidtools

    Using UUIDTools The UUID (Universally Unique Identifier) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool data for hardware management. UUID To use to update the DMI Pool, perform the following: ZHG.zip 1. Unzip UUID package tool, , to a bootable USB Flash Disk.
  • Page 87 UUID To use to modify the manufacture name, perform the following: ZHG_Manufacture.zip 1. Unzip UUID package tool, , to a bootable USB Flash Disk. ZHG_Manufacture.bat 2. Edit file with Windows Notepad under the ZHG_Manufacture folder. (Figure 2-33) Figure 2-33. Editing the UUID File ZHG_ACER.bat 3.

  • Page 88: Using The Lan Mac Eeprom Utility

    Using the LAN MAC EEPROM Utility Perform the following steps to write MAC (Media Access Control) information to EEPROM: LAN.BAT utility to write MAC values to EEPROM under DOS mode. ipconfig /all 1. Get into a MS-DOS prompt and enter to get ‘MAC address’...

  • Page 89: Crisis Disk Recovery

    Crisis Disk Recovery 1. Plug in the USB flash disk. Fast Format Start Next 2. Select the option and click . Then click Format Exit 3. Click and then to complete the operation. ZHGBIOS.fd 4. Copy the file to the USB flash disk root directory. NOTE: NOTE: Do not place any other *.fd files to the USB flash disk root directory.
  • Page 90 2-30 System Utilities...

  • Page 91: Machine Maintenance Procedures

    CHAPTER Machine Maintenance Procedures...
  • Page 92 Introduction ......... 3-5 General Information .

  • Page 93: Replacing The Wlan (Wireless Local Area Network)

    Replacing the RTC battery ......3-58 Replacing the Mainboard ......3-59 Replacing the LED Board .

  • Page 95: Introduction

    Machine Maintenance Procedures Introduction This chapter contains general information about the computer, a list of tools needed to do the required maintenance and step by step procedures on how to remove and install components from the computer. General Information The product previews seen in the following procedures may not represent the final product color or configuration.

  • Page 96: Pre-Disassembly Instructions

    Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Remove power (A) from the system and peripherals (Figure 3-1). 2. Remove all cables from system. Figure 3-1. AC Adapter Outlet Place the system on a stable work surface. Machine Maintenance Procedures...

  • Page 97: Disassembly Process

    Disassembly Process The disassembly process is divided into the following sections: External components disassembly  Main unit disassembly  LCD module disassembly  The flowcharts provided in the succeeding disasembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components.

  • Page 98: External Module Disassembly Process

    External Module Disassembly Process External Module Disassembly Flowchart SD Dummy Battery Card Base Door WLAN DIMM Module Module Module Figure 3-2. External Module Disassembly Flowchart Table 3-2. Screw List Step Size Quantity Acer Part No. Base Door Removal M2.0*6.0 86.S6507.001 WLAN Module Removal M2.0*3.0 86.S8507.001...

  • Page 99: Dummy Card Removal

    Dummy Card Removal 1. Push dummy card (A) in to release it from the spring latch (Figure 3-3). 2. Remove dummy card (A) (Figure 3-3). Figure 3-3. Dummy Card Machine Maintenance Procedures...

  • Page 100: Battery Pack Removal

    Battery Pack Removal 1. Place computer on flat surface, battery side is up. 2. Use the screwdriver to push and hold the battery release latch (A) to unlock position (Figure 3-4). The battery pack will automatically realease from the battery bay. 3.

  • Page 101: Base Door Removal

    Base Door Removal Prerequisite: Battery Pack Removal 1. Remove one (1) screw (A) securing the base door in place (Figure 3-5). Figure 3-5. Base Door 2. Slide the base door (B) toward the front of the system and lift away from the system (Figure 3-5).

  • Page 102: Wlan (Wireless Local Area Network) Module Removal

    WLAN (Wireless Local Area Network) Module Removal Prerequisite: Base Door Removal 1. Find WLAN module (B) on the base assembly. Refer to Figure 3-6. Figure 3-6. Component Location 2. Disconnect main (C) and auxiliary (D) antennas connected to WLAN card (Figure 3-7).
  • Page 103 4. Remove WLAN module from mainboard connector (E) (Figure 3-8). Figure 3-8. WLAN Module Size Quantity Screw Type M2.0*3.0 Machine Maintenance Procedures 3-13...

  • Page 104: Dimm (Dual In-Line Memory Module) Module Removal

    DIMM (Dual In-line Memory Module) Module Removal Prerequisite: Base Door Removal 1. Find DIMM (C) on the base assembly (Figure 3-6). 2. Push DIMM clips (A) outwards (Figure 3-9). Figure 3-9. DIMM Modules 3. Remove DIMM from mainboard connector (B) (Figure 3-10).

  • Page 105: Hdd (Hard Disk Drive) Module Removal

    HDD (Hard Disk Drive) Module Removal Prerequisite: Base Door Removal 1. Find HDD module (A) on the base assembly as shown in Figure 3-6. 2. Remove two (2) screws (B) securing the HDD module in place (Figure 3-11). 3. Pull the tab (C) to release HDD module from mainboard connector (D). Refer to Figure 3-11.
  • Page 106 5. Remove HDD bracket (F) from HDD (Figure 3-13). Figure 3-13. HDD Module Size Quantity Screw Type M2.0*7.5 M3.0*3.5 NI 3-16 Machine Maintenance Procedures...

  • Page 107: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Upper Case Switch Keyboard IO Board LED Board Mainboard Board Thermal Speaker Battery Module Module Figure 3-14. Main Unit Disassembly Flowchart Table 3-3. Screw List Step Size Quantity Acer Part No. Upper Case Removal M2.0*6.0 86.S6507.001 M2.0*7.5...

  • Page 108: Upper Case Removal

    Upper Case Removal Prerequisite: HDD (Hard Disk Drive) Module Removal 1. Disconnect keyboard FPC (A) from mainboard connector (B) (Figure 3-15). 2. Disconnect switch board FPC (D) from mainboard connector (C) and switch board connector (E) and remove the switch board FPC (D) (Figure 3-15).
  • Page 109 Size Quantity Screw Type M2.0*6.0 Call out Green M2.0*7.5 Call out Blue M2.0*3.0 Call out Machine Maintenance Procedures 3-19...

  • Page 110: Switch Board Removal

    Switch Board Removal Prerequisite: Upper Case Removal 1. Find switch Board (A) on the top assembly. Refer to Figure 3-17. 2. Disconnect touchpad FPC (B) from switch board connector (D) and touchpad connector (E) (Figure 3-17). 3. Remove two (2) screws (C) securing the switch board in place (Figure 3-17).
  • Page 111 Size Quantity Screw Type M2.0*3.0 Machine Maintenance Procedures 3-21...

  • Page 112: Keyboard Module Removal

    Keyboard Module Removal Prerequisite: Upper Case Removal 1. Peel off the protective mylar from the top support bracket (Figure 3-19). Figure 3-19. Keyboard Mylar 2. Remove ten (10) machine screws (RED call out) first and then ten (10) tapping screws (GREEN call out) securing the top support bracket in place (Figure 3-20).
  • Page 113 3. Gently remove the top support bracket (A) (Figure 3-21). Figure 3-21. Top Support Bracket 4. Remove the keyboard (B) from the top assembly (Figure 3-22). Figure 3-22. Keyboard Removal CAUTION: Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while mainboard connector is locked.
  • Page 114 Size Quantity Screw Type M1.6*2.5 Call out ϕ Green 1.7*2.5 Call out 3-24 Machine Maintenance Procedures...

  • Page 115: Io Board Removal

    IO Board Removal Prerequisite: Upper Case Removal 1. Find IO Board (B) on the base assembly. Refer to Figure 3-23. Figure 3-23. Component Location 2. Disconnect IO board FPC (G) from mainboard connector (F) and IO board connector (Figure 3-24). 3.
  • Page 116 5. Remove IO board (C) by gently lifting it from the base assembly (Figure 3-25). Figure 3-25. IO Board Removal Size Quantity Screw Type M2.0*4.5 3-26 Machine Maintenance Procedures...

  • Page 117: Led Board Removal

    LED Board Removal Prerequisite: Upper Case Removal 1. Find LED Board (C) on the base assembly. Refer to Figure 3-23. 2. Disconnect LED board FPC (B) from mainboard connector (A) and LED board connector (E) (Figure 3-26). 3. Remove one (1) screw (D) securing the LED board in place (Figure 3-26).
  • Page 118 Size Quantity Screw Type M2.0*4.5 3-28 Machine Maintenance Procedures...

  • Page 119: Mainboard Removal

    Mainboard Removal Prerequisite: Upper Case Removal 1. Find Mainboard (A) on the base assembly. Refer to Figure 3-23. 2. Disconnect LVDS cable from mainboard connector (C) (Figure 3-28). 3. Disconnect AC converter cable from mainboard connector (D). 4. Disconnect IO board FPC from mainboard connector (E). 5.
  • Page 120 Figure 3-29. Mainboard Removal CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. Figure 3-30. Mainboard 3-30 Machine Maintenance Procedures...
  • Page 121 IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 3-30. Remove the circuit board and follow local regulations for disposal. Size Quantity Screw Type M2.0*4.5 Machine Maintenance Procedures 3-31...

  • Page 122: Rtc Battery Removal

    RTC battery Removal Prerequisite: Mainboard Removal 1. Find the RTC battery (A) on the mainboard. Refer to Figure 3-31. 2. Using plastic tweezers, push the RTC battery through the gap in the mainboard connector (B) to release the battery. Refer to Figure 3-31.

  • Page 123: Thermal Module Removal

    Thermal Module Removal Prerequisite: Mainboard Removal 1. Find the thermal module (C) on the mainboard. Refer to Figure 3-31. 2. Disconnect the thermal fan cable from mainboard connector (B) (Figure 3-32). 3. Remove three (3) screws (A) in reverse numerical order from three (3) to one (1). Refer to Figure 3-32.

  • Page 124: Speakers Removal

    Speakers Removal Prerequisite: Mainboard Removal 1. Remove the speaker cable (A) from the cable guides. Refer to Figure 3-33. 2. Remove the speakers (B) by lifting upwards from the base assembly (Figure 3-33). Figure 3-33. Speakers 3-34 Machine Maintenance Procedures...

  • Page 125: Lcd (Liquid Crystal Display) Module Removal

    LCD (Liquid Crystal Display) Module Removal Prerequisite: Mainboard Removal IO Board Removal 1. Remove the antennas from the cable guides (B) (Figure 3-34). 2. Remove three (3) screws (A) securing LCD hinges in place (Figure 3-34). Figure 3-34. LCD Module 3.
  • Page 126 CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. Size Quantity Screw Type M2.0*4.5 3-36 Machine Maintenance Procedures...

  • Page 127: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Module Bezel Camera Hinges Panel LVDS Cable Figure 3-36. LCD Module Disassembly Flowchart Table 3-4. Screw List Step Size Quantity Acer Part No. LCD Bezel Removal M2.0*4.0 86.FR4V7.002 LCD Hinges Removal M2.0*3.0 86.S8507.001 LCD Panel Removal M2.0*3.0...

  • Page 128: Lcd Bezel Removal

    LCD Bezel Removal Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Remove two (2) screw mylar (A) from the LCD bezel (Figure 3-37). Figure 3-37. LCD Bezel Screw Mylar 2. Remove two (2) screws (B) securing the LCD bezel in place (Figure 3-38).
  • Page 129 3. Lift the top edge of the bezel up by pulling out the bezel to release it from the latches (Figure 3-39). Figure 3-39. LCD Bezel 4. Continue along the sides of the bezel until all the latches have been released (Figure 3-40).
  • Page 130 Size Quantity Screw Type M2.0*4.0 3-40 Machine Maintenance Procedures...

  • Page 131: Camera Module Removal

    Camera Module Removal Prerequisite: LCD Bezel Removal 1. Find the camera module (A) on the LCD module (Figure 3-41). Figure 3-41. Camera & LCD Hinges Location 2. Disconnect the camera cable (B) from connector (C) (Figure 3-42). NOTE: NOTE: Use care not to damage the cable. Figure 3-42.

  • Page 132: Lcd Hinges Removal

    LCD Hinges Removal Prerequisite: LCD Bezel Removal 1. Find the LCD hinges (B) on the LCD module (Figure 3-41). 2. Remove four (4) screws (A) securing the LCD hinges in place (Figure 3-43). Figure 3-43. LCD Hinges 3. Remove LCD hinges from the LCD module. Size Quantity Screw Type...

  • Page 133: Lcd Panel Removal

    LCD Panel Removal Prerequisite: LCD Hinges Removal 1. Disconnect the camera cable (B) from connector. Refer to Figure 3-44. 2. Remove four (4) screws (A) securing the LCD panel in place (Figure 3-44). Figure 3-44. LCD Panel 3. Lift the LCD panel (C) from LCD cover (Figure 3-45).
  • Page 134 CAUTION: Make sure all cables are moved away from the device to avoid damage during LCD Panel removal. Size Quantity Screw Type M2.0*3.0 3-44 Machine Maintenance Procedures...

  • Page 135: Lvds And Camera Cable Removal

    LVDS and Camera Cable Removal Prerequisite: LCD Panel Removal 1. Remove the yellow tape (A) securing the LVDS and camera cable on the rear of the LCD panel (Figure 3-46). Figure 3-46. LVDS and Camera Cable 2. Starting from the top, remove the clear mylar tape (B) and disconnect the LVDS cable from the LCD panel connector (C) (Figure 3-47).

  • Page 136: Lcd Reassembly Process

    LCD Reassembly Process Replacing the LVDS and Camera Cable 1. Connect the LVDS cable to the LCD panel connector (C) and adhere the clear mylar tape (B) to secure it (Figure 3-48 Figure 3-48. Connecting the LVDS Cable 2. Adhere the yellow tape (A) to secure the LVDS and camera cable in place (Figure 3-49).

  • Page 137: Replacing The Lcd Panel

    Replacing the LCD Panel 1. Place LCD panel (C) on the LCD cover (Figure 3-50). Figure 3-50. LCD Panel 2. Install and secure four (4) screws (A) to the LCD panel on the LCD cover (Figure 3-51). Figure 3-51. LCD Panel 3.
  • Page 138 Size Quantity Screw Type M2.0*3.0 3-48 Machine Maintenance Procedures...

  • Page 139: Replacing The Lcd Hinges

    Replacing the LCD Hinges 1. Place LCD hinges on the LCD module (Figure 3-52). 2. Install and secure four (4) screws (A) to the LCD hinges (Figure 3-52). Figure 3-52. LCD Hinges Size Quantity Screw Type M2.0*3.0 Machine Maintenance Procedures 3-49...

  • Page 140: Replacing The Camera Module

    Replacing the Camera Module 1. Place camera module (A) on the LCD cover and secure it in place with adhesives (Figure 3-53). Figure 3-53. Replacing the Camera 2. Connect the camera cable (B) to connector (C) (Figure 3-54). Figure 3-54. Camera Cable NOTE: NOTE: Use care not to damage the cable.

  • Page 141: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Place LCD bezel on the LCD module (Figure 3-55). Figure 3-55. LCD Bezel 2. Press along the edges of the LCD bezel to secure the latches on the LCD module (Figure 3-56). Figure 3-56. LCD Bezel Machine Maintenance Procedures 3-51...
  • Page 142 3. Install and secure two (2) screws (B) to the LCD bezel (Figure 3-57). Figure 3-57. LCD Bezel Screw 4. Attach and secure two (2) screw mylar (A) to the LCD bezel. Refer to Figure 3-58. Figure 3-58. LCD Bezel Screw Mylar Size Quantity Screw Type...

  • Page 143: Main Unit Reassembly Process

    Main Unit Reassembly Process Replacing the LCD (Liquid Crystal Display) Module 1. Place the LCD Module on the base assembly (Figure 3-59). Figure 3-59. Replacing the LCD Module 2. Align LCD hinges with the hinge guides on the Base Assembly (Figure 3-59).
  • Page 144 4. Place the antennas (B) to the cable guides (Figure 3-34). CAUTION: Make sure all cables are moved away from the device to avoid damage during installation. Size Quantity Screw Type M2.0*4.5 3-54 Machine Maintenance Procedures...

  • Page 145: Replacing The Speakers

    Replacing the Speakers 1. Place the speakers (B) onto the base assembly and press down to secure it (Figure 3-61). Figure 3-61. Speakers 2. Place and secure the speaker cable (A) into the cable guides (Figure 3-61). Machine Maintenance Procedures 3-55...

  • Page 146: Replacing The Thermal Module

    Replacing the Thermal Module IMPORTANT: Apply approved thermal grease and ensure all heat pads are in position before replacing module. CAUTION: Use caution when applying thermal grease. Thermal grease may cause damage to the mainboard. The following thermal grease types are approved for use: Silmore GP50 ...
  • Page 147 5. Connect the thermal fan cable to mainboard connector (B) (Figure 3-62). Size Quantity Screw Type M2.0*3.0 Machine Maintenance Procedures 3-57...

  • Page 148: Replacing The Rtc Battery

    Replacing the RTC battery 1. Place the RTC battery (A) into the mainboard connector (B) and press downward to secure it in place. (Figure 3-63). Figure 3-63. RTC battery 3-58 Machine Maintenance Procedures...

  • Page 149: Replacing The Mainboard

    Replacing the Mainboard 1. Place the mainboard onto the base assembly (Figure 3-64). Figure 3-64. Replacing the Mainboard 2. Install and secure two (2) screws (B) to mainboard (Figure 3-65). Figure 3-65. Mainboard 3. Connect LED board FPC to mainboard connector (G) (Figure 3-65).
  • Page 150 5. Connect IO board FPC to mainboard connector (E) (Figure 3-65). 6. Connect AC converter cable to mainboard connector (D) (Figure 3-65). 7. Connect LVDS cable to mainboard connector (C) (Figure 3-65). CAUTION: Make sure all cables are moved away from the device to avoid damage during installation.

  • Page 151: Replacing The Led Board

    Replacing the LED Board 1. Place and insert the LED Board (C) into its comparment on the base assembly (Figure 3-66). Figure 3-66. Replacing the LED Board 2. Install and secure one (1) screw (D) to the LED board (Figure 3-67).

  • Page 152: Replacing The Io Board

    Replacing the IO Board 1. Place IO Board (B) on the base assembly (Figure 3-68). Figure 3-68. Replacing the IO Board 2. Install and secure three (3) screws (A) to the IO board (Figure 3-69). Figure 3-69. IO Board 3. Connect AC converter cable (D) to mainboard connector (C) and IO board connector (Figure 3-69).
  • Page 153 Size Quantity Screw Type M2.0*4.5 Machine Maintenance Procedures 3-63...

  • Page 154: Replacing The Keyboard Module

    Replacing the Keyboard Module 1. Place and align the keyboard (B) with the top assembly (Figure 3-70). Figure 3-70. Replacing the Keyboard Module 2. Place the top support bracket (A) on the keyboard. Make sure it aligns with the screw hole (Figure 3-71).
  • Page 155 3. Install and secure ten (10) tapping screws (GREEN call out) to the top support bracket (Figure 3-72). Figure 3-72. Keyboard Screw Location 4. Install and secure ten (10) machine screws (RED call out) to the top support bracket (Figure 3-72).
  • Page 156 Size Quantity Screw Type M1.6*2.5 Call out ϕ Green 1.7*2.5 Call out 3-66 Machine Maintenance Procedures...

  • Page 157: Replacing The Switch Board

    Replacing the Switch Board 1. Place and insert the switch Board (A) into its compartment on the top assembly (Figure 3-74). Figure 3-74. Replacing the Switch Board 2. Install and secure two (2) screws (C) to the switch board (Figure 3-75).

  • Page 158: Replacing The Upper Case

    Replacing the Upper Case 1. Place the upper case on the base assembly and align it properly to the edge of the system (Figure 3-76). Figure 3-76. Replacing the Upper Case 2. Press downwards on the system to engage the tabs. Make sure all the tabs are fully engaged.
  • Page 159 Size Quantity Screw Type M2.0*6.0 Call out Green M2.0*7.5 Call out Blue M2.0*3.0 Call out Machine Maintenance Procedures 3-69...

  • Page 160: External Module Reassembly Process

    External Module Reassembly Process Replacing the HDD (Hard Disk Drive) Module 1. Place HDD brackets (F) onto HDD (Figure 3-78). Figure 3-78. HDD Module 2. Install and secure two (2) screws (E) to HDD brackets (F) (Figure 3-79). Figure 3-79. HDD Module 3-70 Machine Maintenance Procedures...
  • Page 161 3. Place HDD module onto the base assembly and connect HDD module to mainboard connector (D) (Figure 3-80). Figure 3-80. HDD Module 4. Install and secure two (2) screws (B) to the base assembly (Figure 3-80). Size Quantity Screw Type M2.0*7.5 M3.0*3.5 NI Machine Maintenance Procedures...

  • Page 162: Replacing The Dimm (Dual In-Line Memory Module) Module3-72

    Replacing the DIMM (Dual In-line Memory Module) Module 1. Insert DIMM into mainboard connector (B) (Figure 3-81). Figure 3-81. Replacing DIMM Modules 2. Push down on DIMM until module clips (A) lock in position. Refer to Figure 3-82. Figure 3-82. DIMM Modules 3.

  • Page 163: Replacing The Wlan (Wireless Local Area Network) Module

    Replacing the WLAN (Wireless Local Area Network) Module 1. Place WLAN module into mainboard connector (D) (Figure 3-83). Figure 3-83. Replacing the WLAN Module 2. Install and secure one (1) screw (A) to the WLAN module (Figure 3-84). Figure 3-84. WLAN Module 3.

  • Page 164: Replacing The Base Door

    Replacing the Base Door 1. Place the base door (B) on the back of the system (Figure 3-85). Figure 3-85. Base Door 2. Install and secure one (1) screw (A) to the base door (Figure 3-86). Figure 3-86. Base Door 3-74 Machine Maintenance Procedures...
  • Page 165 Size Quantity Screw Type M2.0*6.0 Machine Maintenance Procedures 3-75...

  • Page 166: Replacing The Battery Pack

    Replacing the Battery Pack 1. Silde the battery pack (B) back into the battery bay (Figure 3-87). Figure 3-87. Battery 2. The battery realease latch (A) will automatically click back to the locked position. 3-76 Machine Maintenance Procedures...

  • Page 167: Replacing The Dummy Card

    Replacing the Dummy Card 1. Insert dummy card (A) (Figure 3-88). Figure 3-88. Dummy Card 2. Push card until spring latch locks. Machine Maintenance Procedures 3-77...
  • Page 168 3-78 Machine Maintenance Procedures...

  • Page 169: Troubleshooting

    CHAPTER Troubleshooting...
  • Page 170 Introduction ......... 4-3 General Information .

  • Page 171: Introduction

    Troubleshooting Introduction This chapter contains information about troubleshooting common problems associated with the notebook. General Information The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products only.

  • Page 172: Power On Issues

    Power On Issues If the system does not power on, perform the following: Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected to the computer and the electrical outlet.

  • Page 173: No Display Issues

    No Display Issues If the Display does not work, perform the following: START LCD module Replace LCD panel/ Go to Power LCD cable Power On? On Issue Ext. DDRRAM Connect module well it well connected? Replace Ext. DDRRAM Ext. DDR RAM module OK? module Replace...
  • Page 174 Fn+F5 display and the external display is by pressing LCD Picture Failure 6. If the POST or video appears on the external display only, refer to 7. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. 8.

  • Page 175: Lcd Picture Failure

    LCD Picture Failure If the LCD fails, perform the following: Figure 4-3. LCD Failure Troubleshooting...

  • Page 176: Internal Keyboard Failure

    Internal Keyboard Failure If the Keyboard fails, perform the following: START Keyboard FPC Connect well connected? it well Replace Keyboard OK? keyboard Replace M/B Figure 4-4. Keyboard Failure Troubleshooting...

  • Page 177: Touchpad Failure

    Touchpad Failure If the Touchpad fails, perform the following: Start Re-assemble the Check M/B T/P FFC T/P FFC to M/B Swap/Reassemble Check the T/P board or TouchPad T/P FFC Swap M/B Figure 4-5. Touchpad Failure Troubleshooting...

  • Page 178: Internal Speaker Failure

    Internal Speaker Failure If internal Speakers fail, perform the following: Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. 1. Boot the computer. Start Control Panel System and Maintenance System Device 2. Navigate to Manager .
  • Page 179 Start Control Panel Hardware and Sound Sound 6. Navigate to . Confirm that Speakers are selected as the default audio device (green check mark). NOTE: NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). Configure 7.

  • Page 180: Internal Microphone Failure

    Internal Microphone Failure If internal Microphones fail, perform the following: Figure 4-7. Microphone Failure Start Control Panel Hardware 1. Check that the microphone is enabled. Navigate to and Sound Sound and select the Recording tab. 2. Right click on the Recording tab and select Show Disabled Devices (clear by default).

  • Page 181: Usb Failure

    USB Failure If the USB on the right side fails, perform the following: Start Re-assemble the Check USB/B to USB/B cable to M/B M/B cable Swap USB/B and Check USB/B USB cable Swap M/B Figure 4-8. USB Failure Troubleshooting 4-13...

  • Page 182: Other Functions Failure

    Other Functions Failure 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. 4-14 Troubleshooting...

  • Page 183: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

  • Page 184: Post Codes

    Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Table 4-2. POST Code Range Phase POST Code Range 0x01 - 0x0F 0x70 - 0x9F...
  • Page 185 Table 4-3. (Continued)SEC Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code SEC_GO_TO_PEICORE Enter Boot Firmware Volume * 3rd party relate functions – Platform dependence. Table 4-4. PEI Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code...
  • Page 186 Table 4-4. (Continued)PEI Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code PEI_RECOVERY_START_FLASH Start Flash BIOS with Recovery image PEI_ENTER_DXEIPL Loading BIOS image to RAM PEI_FINDING_DXE_CORE Loading DXE core PEI_GO_TO_DXE_CORE Enter DXE core * 3rd party relate functions – Platform dependence. Table 4-5.
  • Page 187 Table 4-5. (Continued)DXE Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code DXE_SMM_CONTROLER_INIT* Setup SMM Control service DXE_LEGACY_INTERRUPT* Setup Legacy Interrupt service DXE_RELOCATE_SMBASE Relocate SMM BASE DXE_FIRST_SMI SMI test DXE_VTD_INIT* VTD Initial DXE_BEFORE_CSM16_INIT Legacy BIOS Initialization DXE_AFTER_CSM16_INIT Legacy interrupt function Initialization DXE_LOAD_ACPI_TABLE...
  • Page 188 Table 4-6. (Continued)BDS Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_CONNECT_USB_HC USB host controller initialization BDS_CONNECT_USB_BUS USB BUS driver initialization BDS_CONNECT_USB_DEVICE USB device driver initialization BDS_NO_CONSOLE_ACTION Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO Display logo or system information BDS_START_IDE_CONTROLLER IDE controller initialization...
  • Page 189 Table 4-6. (Continued)BDS Phase POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_ENTER_LEGACY_16_BOOT Ready to Boot Legacy OS. BDS_RECOVERY_START_FLASH Fast Recovery Start Flash. BDS_START_SDHC_BUS SDHC device initial. BDS_CONNECT_ATA_LEGACY Ata Legacy device initial. BDS_CONNECT_SD_LEGACY SD Legacy device initial. * 3rd party relate functions –...
  • Page 190 Table 4-8. (Continued)S3 Functions POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code S3_BEFORE_MP_INIT Multi-processor initial during S3 resume S3_BEFORE_RESTORE_ACPI_CALLBACK Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK Restore system configuration in SMM complete S3_GO_TO_FACS_WAKING_VECTOR Back to OS Table 4-9.
  • Page 191 Table 4-11. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode Description PostCode.h) Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger...
  • Page 192 4-24 Troubleshooting...

  • Page 193: Jumper And Connector Locations

    CHAPTER Jumper and Connector Locations...
  • Page 194 Mainboard Jumper and Connector Locations ....5-3 Clearing Password Check and BIOS Recovery ....5-5 Clearing Password Check .

  • Page 195: Mainboard Jumper And Connector Locations

    Jumper and Connector Locations Mainboard Jumper and Connector Locations Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description Item Description LVDS Connector Speaker Connector Cardreader Connector LED Board Connector DC-in Connector TPM Connector USB Connector Jumper and Connector Locations...
  • Page 196 Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Item Description Item Description Battery Connector IS Connector HDD Connector Fan Connector RTC Battery Connector USB 3.0 Connector Mini Card Connector HDMI Connector Keyboard Connector RJ-45 Connector Touchpad Connector VGA Connector Jumper and Connector Locations...

  • Page 197: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides users with the standard operating procedures of clearing password and BIOS recovery for the Aspire One 725. The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for enabling BIOS Recovery.
  • Page 198 Figure 5-4. BIOS Boot Option Meun NOTE: NOTE: If BIOS setup menu item ‘Supervisor Password Is’ and ‘ User Password Is’ is set to Set, and ‘Password on Boot’ is set to Enabled, then Crisis Recovery disc must be used. Jumper and Connector Locations...

  • Page 199: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
  • Page 200 Jumper and Connector Locations...

  • Page 201: Fru (Field Replaceable Unit) List

    CHAPTER FRU (Field Replaceable Unit) List...
  • Page 202 Exploded Diagrams ........6-4 FRU List ..........6-8 Screw List .
  • Page 203 FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire One 725. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: NOTE: WHEN ORDERING FRU PARTS, check the most up-to-date information available on...

  • Page 204: Exploded Diagrams

    Exploded Diagrams Figure 6-1. System Exploded Diagram Table 6-1. System Exploded Diagram Description Acer Part No. LCD Assembly 6M.SGPN7.004 Upper Case 60.SGPN7.001 FRU (Field Replaceable Unit) List...
  • Page 205 Table 6-1. System Exploded Diagram Description Acer Part No. Keyboard KB.I100A.179 Top Support Bracket 33.SGPN7.001 TP Switch Board 55.SGPN7.002 Mainboard NB.SGP11.003 System Memory KN.1GB0C.009 Thermal Module 60.SGPN7.012 Lower Case 60.SGPN7.004 Base Door 42.SGPN7.001 Battery KT.00403.004 WIFI Card NI.23600.100 Dummy Card 42.SGPN7.002 HDD Assembly KH.32001.024...
  • Page 206 Figure 6-2. LCD Assembly Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram Description Acer Part No. Camera Module NC.21411.003 LCD Screw Mylar 47.R6Z07.003 LCD Bezel 60.SGPN7.006 LCD LED Panel KL.1160D.001 Antenna WiFi Cable LVDS Cable 50.SGPN7.005 LCD Hinge (L) 33.SGPN7.004 FRU (Field Replaceable Unit) List...
  • Page 207 Table 6-2. LCD Assembly Exploded Diagram Description Acer Part No. LCD Cover 60.SGPN7.009 LCD Hinge (R) 33.SGPN7.003 FRU (Field Replaceable Unit) List...

  • Page 208: Fru List

    FRU List Table 6-3. FRU List Category Description Acer Part No. ADAPTER ADAPTER DELTA 40W 19V 1.7X5.5X11 BLACK AP.04001.002 ADP-40 TH AA, LV5 WALL-MOUNTED, OBL LF ADAPTER LEADER 40W 19V 1.7X5.5X11 AP.04007.002 BLACK IU40-11190-011S, WALL-MOUNTED, LV5+OBL LF ADAPTER CHICONY POWER 40W 19V AP.0400H.001 1.7X5.5X11 BLACK W10-040N1A, WALL-MOUNTED LV5 LF...
  • Page 209 Table 6-3. FRU List Category Description Acer Part No. I/O BOARD W/ MIC 55.SGPN7.001 TP SWITCH BOARD 55.SGPN7.002 LED BOARD 55.SGPN7.003 POWER CORD AC POWER CLIP IU40-1-BRZ REV 1.0AC LZ.20400.307 POWER CLIP IU40-1-UL REV 1.0 AC POWER CLIP IU40-1-ARG REV 1.0 LZ.20400.308 AC POWER CLIP IU40-1-CCC REV 1.0AC LZ.20400.309...
  • Page 210 Table 6-3. FRU List Category Description Acer Part No. CASE/COVER/BRACKET ASSEMBLY LOWER CASE 60.SGPN7.004 UPPER CASE W/TP, TP FFC FOR BLACK 60.SGPN7.001 UPPER CASE W/TP, TP FFC FOR BLUE 60.SGPN7.002 UPPER CASE W/TP, TP FFC FOR PINK 60.SGPN7.003 BASE DOOR 42.SGPN7.001 TOP SUPPORT BRACKET W/ MYLAR 33.SGPN7.001...
  • Page 211 Table 6-3. FRU List Category Description Acer Part No. HDD/HARD DISK DRIVE HDD SEAGATE 2.5" 5400RPM 320GB KH.32001.024 9WS14C-188 ST320LT012, YARRA 500G/P, 7MMZH SATA 8MB LF+HF F/W:0001SDM1 HDD TOSHIBA 2.5" 5400RPM 320GB KH.32004.006 MQ01ABD032, AQUARIUS-B, 500G/P, ACER CODE SATA 8MB LF+HF F/W:AX002J HDD TOSHIBA 2.5"...
  • Page 212 Table 6-3. FRU List Category Description Acer Part No. KEYBOARD KEYBOARD ACER AF1S_A10B AF1S 84KS KB.I100A.181 BLACK ARABIC KEYBOARD ACER AF1S_A10B AF1S 85KS KB.I100A.182 BLACK BELGIUM KEYBOARD ACER AF1S_A10B AF1S 85KS KB.I100A.183 BLACK BRAZILIAN PORTUGUESE KEYBOARD ACER AF1S_A10B AF1S 85KS KB.I100A.184 BLACK BULGARIA KEYBOARD ACER AF1S_A10B AF1S 85KS...
  • Page 213 Table 6-3. FRU List Category Description Acer Part No. KEYBOARD ACER AF1S_A10B AF1S 85KS KB.I100A.201 BLACK SPANISH KEYBOARD ACER AF1S_A10B AF1S 85KS KB.I100A.202 BLACK SWEDEN KEYBOARD ACER AF1S_A10B AF1S 85KS KB.I100A.203 BLACK SWISS/G KEYBOARD ACER AF1S_A10B AF1S 84KS KB.I100A.204 BLACK THAILAND KEYBOARD ACER AF1S_A10B AF1S 85KS KB.I100A.205 BLACK TURKISH...
  • Page 214 Table 6-3. FRU List Category Description Acer Part No. LCD CABLE 50.SGPN7.005 LCD MODULE 11.6" WXGA LED GLARE 6M.SGPN7.002 W/CCD, ANT*4 - BLUE LED LCD AUO 11.6'' WXGA GLARE B116XW03 LK.11605.009 V201 LF 200NIT 8MS 500:1 LED LCD CMI 11.6' WXGA GLARE KL.1160D.001 N116BGE-L42 LF 200NIT 10MS 500:1 LED LCD CMO 11.6'' WXGA GLARE...
  • Page 215 Table 6-3. FRU List Category Description Acer Part No. LED LCD AUO 11.6'' WXGA GLARE B116XW03 LK.11605.009 V201 LF 200NIT 8MS 500:1 LED LCD CMI 11.6' WXGA GLARE KL.1160D.001 N116BGE-L42 LF 200NIT 10MS 500:1 LED LCD CMO 11.6'' WXGA GLARE LK.1160D.006 N116BGE-L41 LF 200NIT 10MS 500:1 LCD COVER IMR PINK W/ANT*4 FOR 3G...
  • Page 216 Table 6-3. FRU List Category Description Acer Part No. LCD COVER IMR BLACK W/ANT*2 FOR WIFI 60.SGPN7.009 LCD BEZEL (W/ CCD LENS) 60.SGPN7.006 LCD HINGE - R 33.SGPN7.003 LCD HINGE - L 33.SGPN7.004 LCD CABLE 50.SGPN7.005 LCD MODULE 11.6" WXGA LED GLARE 6M.SGPN7.005 W/CCD, ANT*2 - BLUE LED LCD AUO 11.6'' WXGA GLARE B116XW03...
  • Page 217 Table 6-3. FRU List Category Description Acer Part No. LCD BEZEL (W/ CCD LENS) 60.SGPN7.006 LCD HINGE - R 33.SGPN7.003 LCD HINGE - L 33.SGPN7.004 LCD CABLE 50.SGPN7.005 LCD MODULE 11.6" WXGA LED GLARE 6M.SGPN7.006 W/CCD, ANT*2 - PINK LED LCD AUO 11.6'' WXGA GLARE B116XW03 LK.11605.009 V201 LF 200NIT 8MS 500:1 LED LCD CMI 11.6' WXGA GLARE...
  • Page 218 Table 6-3. FRU List Category Description Acer Part No. LCD CABLE 50.SGPN7.005 CAMERA Liteon HD LT_OV9726_SP NC.21411.003 Liteon HD LT_HN162_AU NC.21411.004 Chicony HD CH_OV9726_AU NC.21411.005 Chicony HD CH_HN162_SP NC.21411.007 Suyin HD SY_OV9726_AU NC.21411.008 Suyin HD SY_HN162_RT NC.21411.009 MAINBOARD MAIN BOARD W/ CPU C60 1.3G UMA W/RTC NB.SGP11.001 BATT FOR 3G JDXX MAIN BOARD W/ CPU C60 1.3G UMA W/RTC...
  • Page 219 Table 6-3. FRU List Category Description Acer Part No. Memory HYNIX SO-DIMM DDRIII 1333 2GB KN.2GB0G.031 HMT325S6CFR8C-H9 LF+HF 256x8 38nm Memory NANYA SO-DIMM DDRIII 1333 4GB KN.4GB03.009 NT4GC64B8HG0NS-CG LF+HF 46nm Memory KINGSTON SO-DIMM DDRIII 1600 KN.4GB07.003 4GB ACR512X64D3S16C11G LF+HF 256*8 38nm Memory ELPIDA SO-DIMM DDRIII 1600 4GB KN.4GB09.005...

  • Page 220: Screw List

    Screw List Table 6-4. Screw List CATEGORY Description Acer Part No. SCREW M2.0*4-I(BNI)(NYLOK) 86.FR4V7.002 SCREW M2.0*6.0-I (BNI) (NYLOK) 86.S6507.001 SCREW M2.0*3.0-I-NI-NYLOK IRON 86.S8507.001 SCREW M2.0*7.5-I(BZN)(NYLOK)IRON 86.SBS07.002 SCREW M2.0*4.5-I(BNI)(NYLOK)IRON 86.SGPN7.001 ϕ 86.SGPN7.002 SCREW 1.7*2.5-I(BZN) SCREW M1.6*2.5-I(NI)(NYLOK)IRON 86.SGPN7.003 SCREW M3.0*3.5-I(NI)(NYLOK)STEEL 86.TDY07.003 SCREW M2.0*3.0-I(NI)(NYLOK) 86.W0907.001 6-20 FRU (Field Replaceable Unit) List...

  • Page 221: Model Definition And Configuration

    CHAPTER Model Definition and Configuration...

  • Page 222: Acer Aspire One 725

    Acer Aspire One 725 ........7-3...
  • Page 223 Model Definition and Configuration Acer Aspire One 725 Table 7-1. RO, Description Model Country Acer Part No Description AO725-C61bb EM W7HB64EMSSMY1 MC AO725-C6 Malaysia NU.SGQSM.002 UMACbb_3U 1*2G/320/4L2.5/5R/CB_GN_1.3M HD_BAG_Rb_ES61SP1 AO725-C61bb EM W7HB64EMSSEA1 MC AO725-C6 ACLA-Spanish NU.SGQAL.003 UMACbb_3U 1*2G/500_L/4L2.5/5R/CB_GN_1. 3M HD_Rb_PT22SP1 AO725-C61bb EM...
  • Page 224 Table 7-1. RO, Description (Continued) Model Country Acer Part No Description AO725-C61kk W7HB64INSSIN1 MC UMACkk_3U AO725-C6 India NU.SGPSI.001 1*2G/500/4L2.5/5R/CB_Atheros WB222_1.3M HD_BAG_IRB_ES61SP1 AO725-C61kk W7HB64RUSSRU1 MC AO725-C6 EMEA Russia NU.SGPER.002 UMACkk_3U 1*4G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_IRB_RU11SP1 AO725-C62bb W7HP64SSDE1 AO725-C6 MC UMACbb_3U EMEA Germany NU.SGQEG.002 1*4G/500_L/4L2.5/5R/CB_Athero...
  • Page 225 MC UMACbb_3U EMEA NU.SGQEX.004 Macedonia 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_Rb_A111SP1 AO725-C62bb W7HP64SSBA1 AO725-C6 Serbia/Bosnia- MC UMACbb_3U EMEA NU.SGQEX.005 Herzegovina 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_Rb_A151SP1 AO725-C62bb W7HP64SSSI1 MC Slovenia/ AO725-C6 UMACbb_3U EMEA NU.SGQEX.006 1*2G/320/4L2.5/5R/CB_Atheros Croatia WB222_1.3M HD_Rb_SL11SP1 AO725-C62bb W7HP64SSSI1 MC Slovenia/ AO725-C6 UMACbb_3U EMEA NU.SGQEX.010 1*2G/500/4L2.5/5R/CB_Atheros...
  • Page 226 Table 7-1. RO, Description (Continued) Model Country Acer Part No Description AO725-C62bb W7HP64SSWW1 AO725-C6 MC UMACbb_3U N9.SGQWW.002 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_Rb_ES61SP1 AO725-C62kk W7HP64SSWW1 AO725-C6 MC UMACkk_3U N9.SGPWW.001 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_IRB_ES61SP1 AO725-C62kk W7HP64SSDK2 AO725-C6 MC UMACkk_3U EMEA Denmark NU.SGPED.001 1*4G/320/4L2.5/5R/CB_GN_1.3M HD_IRB_ENS1SP1 AO725-C62kk W7HP64SSDE1...
  • Page 227 MC UMACkk_3U AO725-C6 EMEA Belgium NU.SGPEH.001 1*4G/500_L/4L2.5/5R/CB_Athero s WB222_1.3M HD_IRB_NL11SP1 AO725-C62kk W7HP64SSNL1 AO725-C6 MC UMACkk_3U EMEA Holland NU.SGPEH.002 1*4G/500/4L2.5/5R/CB_Atheros WB222_1.3M HD_IRB_NL11SP1 AO725-C62kk W7HP64SSIT1 MC AO725-C6 UMACkk_3U EMEA Italy NU.SGPET.001 1*2G/320/4L2.5/5R/CB_GN_1.3M HD_IRB_IT11SP1 AO725-C62kk W7HP64SSBC3 AO725-C6 MC UMACkk_3U EMEA Baltic NU.SGPEL.001 1*2G/320/4L2.5/5R/CB_GN_1.3M HD_IRB_SV21SP1...
  • Page 228 MC UMACkk_3U EMEA NU.SGPEX.004 Macedonia 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_IRB_A111SP1 AO725-C62kk W7HP64SSBA1 AO725-C6 Serbia/Bosnia- MC UMACkk_3U EMEA NU.SGPEX.005 Herzegovina 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_IRB_A151SP1 AO725-C62kk W7HP64SSSI1 MC Slovenia/ AO725-C6 UMACkk_3U EMEA NU.SGPEX.006 1*2G/320/4L2.5/5R/CB_Atheros Croatia WB222_1.3M HD_IRB_SL11SP1 AO725-C62kk W7HP64SSGB1 AO725-C6 MC UMACkk_3U EMEA NU.SGPEK.001 1*2G/320/4L2.5/5R/CB_GN_1.3M...
  • Page 229 Table 7-1. RO, Description (Continued) Model Country Acer Part No Description AO725-C62kk W7HP64SSUS1 AO725-C6 MC UMACkk_3U NU.SGPAA.001 1*2G/320/4L2.5/5R/CB_GN_1.3M HD_IRB_FRB9SP1 AO725-C62kk EM W7HP64EMSSPH1 MC AO725-C6 UMACkk_3U Philippines NU.SGPSP.003 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_BAG_IRB_ES61SP1 AO725-C62kk EM W7HP64EMSSPH1 MC AO725-C6 UMACkk_3U Philippines NU.SGPSP.004 1*4G/320/4L2.5/5R/CB_Atheros WB222_1.3M...
  • Page 230 Table 7-1. RO, Description (Continued) Model Country Acer Part No Description AO725-C68bb W7ST32ERSSAL1 AO725-C6 Albania/ MC UMACbb_3U EMEA NU.SGQEX.013 Macedonia 1*2G/500_L/4L2.5/5R/CB_Athero s WB222_1.3M HD_Rb_A111SP1 AO725-C68bb W7ST32ERSSBA1 AO725-C6 Serbia/Bosnia- MC UMACbb_3U EMEA NU.SGQEX.014 Herzegovina 1*2G/500/4L2.5/5R/CB_Atheros WB222_1.3M HD_Rb_A151SP1 AO725-C68bb W7ST32ERSSAL1 AO725-C6 Albania/...
  • Page 231 Table 7-1. RO, Description (Continued) Model Country Acer Part No Description AO725-C68kk W7ST32INSSIN1 MC UMACkk_3U AO725-C6 India NU.SGPSI.002 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_BAG_IRB_ES61SP1 AO725-C68kk EM W7ST32EMSSZA2 MC AO725-C6 EMEA South Africa NU.SGPEA.001 UMACkk_3U 1*2G/320/4L2.5/5R/CB_GN_1.3M HD_BAG_IRB_ES61SP1 AO725-C68kk EM W7ST32EMSSZA2 MC AO725-C6 EMEA South Africa NU.SGPEA.002...
  • Page 232 Table 7-1. RO, Description (Continued) Model Country Acer Part No Description AO725-C68kk EM W7ST32EMSSMX2 MC AO725-C6 Mexico NU.SGPAL.005 UMACkk_3U 1*2G/500_L/4L2.5/5R/CB_GN_1. 3M HD_IRB_PT21SP1 AO725-C6Cbb LINPUSSID1 AO725-C6 UMACbb_3U Indonesia NU.SGQSN.001 1*2G/320/4L2.5/5R/CB_GN_1.3M HD_BAG_Rb_ID22 AO725-C6Cbb LINPUSSMY1 AO725-C6 UMACbb_3U Malaysia NU.SGQSM.001 1*2G/320/4L2.5/5R/CB_GN_1.3M HD_BAG_Rb_ES61 AO725-C6Cbb LINPUSSTH1...
  • Page 233 Table 7-1. RO, Description (Continued) Model Country Acer Part No Description AO725-C6Cbb LINPUSSRO2 AO725-C6 UMACbb_3U EMEA Romania NU.SGQEU.001 1*4G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_Rb_ENF1 AO725-C6Cbb LINPUSSTH3 AO725-C6 UMACbb_3U Thailand NU.SGQST.003 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_BAG_Rb_ES61 AO725-C6Cbb LINPUSSTH4 AO725-C6 UMACbb_3U Thailand NU.SGQST.004 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_BAG_Rb_ES61 AO725-C6Cbb LINPUSSIN2...
  • Page 234 Table 7-1. RO, Description (Continued) Model Country Acer Part No Description AO725-C6Ckk LINPUSSDE1 AO725-C6 UMACkk_3U EMEA Germany NU.SGPEG.001 1*4G/500_L/4L2.5/5R/CB_Athero s WB222_1.3M HD_IRB_ENA1 AO725-C6Ckk LINPUSSDE1 AO725-C6 UMACkk_3U EMEA Germany NU.SGPEG.002 1*1G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_IRB_ENA1 AO725-C6Ckk LINPUSSEA1 AO725-C6 UMACkk_3U ACLA-Spanish NU.SGPAL.001 1*2G/500_L/4L2.5/5R/CB_GN_1. 3M HD_IRB_ESG2...
  • Page 235 Table 7-1. RO, Description (Continued) Model Country Acer Part No Description AO725-C6Ckk LINPUSSTH4 AO725-C6 UMACkk_3U Thailand NU.SGPST.004 1*2G/320/4L2.5/5R/CB_GN_1.3M HD_BAG_IRB_ES61 AO725-C6Ckk LINPUSSIN2 UMACkk_3U AO725-C6 India NU.SGPSI.005 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_BAG_IRB_ES61 AO725-C6Ckk LINPUSSAL1 AO725-C6 Albania/ UMACkk_3U EMEA NU.SGPEX.001 Macedonia 1*2G/320/4L2.5/5R/CB_Atheros WB222_1.3M HD_IRB_A111 AO725-C6Ckk LINPUSSBA1...
  • Page 236 Table 7-2. CPU, LCD Model Country Acer Part No AO725-C61bb Malaysia NU.SGQSM.002 AMDC60B NLED11.6WXGAGS AO725-C61bb ACLA-Spanish NU.SGQAL.003 AMDC60B NLED11.6WXGAGS AO725-C61bb Philippines NU.SGQSP.001 AMDC60B NLED11.6WXGAGS AO725-C61bb Russia NU.SGQER.002 AMDC60B NLED11.6WXGAGS AO725-C61kk Malaysia NU.SGPSM.002 AMDC60B NLED11.6WXGAGS AO725-C61kk ACLA-Spanish NU.SGPAL.004 AMDC60B NLED11.6WXGAGS AO725-C61kk Philippines NU.SGPSP.001...
  • Page 237 Table 7-2. CPU, LCD (Continued) Model Country Acer Part No AO725-C62kk N9.SGPWW.001 AMDC60B NLED11.6WXGAGS AO725-C62kk Denmark NU.SGPED.001 AMDC60B NLED11.6WXGAGS AO725-C62kk Germany NU.SGPEG.003 AMDC60B NLED11.6WXGAGS AO725-C62kk Germany NU.SGPEG.004 AMDC60B NLED11.6WXGAGS AO725-C62kk Germany NU.SGPEG.005 AMDC60B NLED11.6WXGAGS AO725-C62kk Germany NU.SGPEG.006 AMDC60B NLED11.6WXGAGS AO725-C62kk Switzerland NU.SGPEZ.001...
  • Page 238 Table 7-2. CPU, LCD (Continued) Model Country Acer Part No AO725-C62kk Philippines NU.SGPSP.003 AMDC60B NLED11.6WXGAGS AO725-C62kk Philippines NU.SGPSP.004 AMDC60B NLED11.6WXGAGS AO725-C62kk Hong Kong NU.SGPCF.002 AMDC60B NLED11.6WXGAGS AO725-C68bb Indonesia NU.SGQSN.002 AMDC60B NLED11.6WXGAGS AO725-C68bb Malaysia NU.SGQSM.003 AMDC60B NLED11.6WXGAGS AO725-C68bb Russia NU.SGQER.001 AMDC60B NLED11.6WXGAGS...
  • Page 239 Table 7-2. CPU, LCD (Continued) Model Country Acer Part No AO725-C6Cbb Indonesia NU.SGQSN.001 AMDC60B NLED11.6WXGAGS AO725-C6Cbb Malaysia NU.SGQSM.001 AMDC60B NLED11.6WXGAGS AO725-C6Cbb Thailand NU.SGQST.001 AMDC60B NLED11.6WXGAGS AO725-C6Cbb Thailand NU.SGQST.002 AMDC60B NLED11.6WXGAGS AO725-C6Cbb Austria NU.SGQEV.001 AMDC60B NLED11.6WXGAGS AO725-C6Cbb Austria NU.SGQEV.002 AMDC60B NLED11.6WXGAGS...
  • Page 240 Table 7-2. CPU, LCD (Continued) Model Country Acer Part No AO725-C6Ckk Thailand NU.SGPST.004 AMDC60B NLED11.6WXGAGS AO725-C6Ckk India NU.SGPSI.005 AMDC60B NLED11.6WXGAGS Albania/ AO725-C6Ckk NU.SGPEX.001 AMDC60B NLED11.6WXGAGS Macedonia Serbia/Bosnia- AO725-C6Ckk NU.SGPEX.002 AMDC60B NLED11.6WXGAGS Herzegovina AO725-C6Ckk Slovenia/Croatia NU.SGPEX.003 AMDC60B NLED11.6WXGAGS Albania/ AO725-C6Ckk NU.SGPEX.011 AMDC60B NLED11.6WXGAGS...
  • Page 241 Table 7-3. VGA Chip, VRAM (Continued) Model Country Acer Part No VGA Chip VRAM AO725-C62bb Belgium NU.SGQEH.001 AO725-C62bb Holland NU.SGQEH.002 AO725-C62bb Singapore NU.SGQSG.001 AO725-C62bb Albania/Macedonia NU.SGQEX.004 AO725-C62bb Serbia/Bosnia-Herzegovina NU.SGQEX.005 AO725-C62bb Slovenia/Croatia NU.SGQEX.006 AO725-C62bb Slovenia/Croatia NU.SGQEX.010 AO725-C62bb NU.SGQEK.001 AO725-C62bb NU.SGQEK.002 AO725-C62bb Albania/Macedonia NU.SGQEX.011...
  • Page 242 Table 7-3. VGA Chip, VRAM (Continued) Model Country Acer Part No VGA Chip VRAM AO725-C62kk Albania/Macedonia NU.SGPEX.004 AO725-C62kk Serbia/Bosnia-Herzegovina NU.SGPEX.005 AO725-C62kk Slovenia/Croatia NU.SGPEX.006 AO725-C62kk NU.SGPEK.001 AO725-C62kk NU.SGPEK.002 AO725-C62kk Albania/Macedonia NU.SGPEX.014 AO725-C62kk Serbia/Bosnia-Herzegovina NU.SGPEX.015 AO725-C62kk Slovenia/Croatia NU.SGPEX.016 AO725-C62kk NU.SGPAA.001 AO725-C62kk Philippines NU.SGPSP.003...
  • Page 243 Table 7-3. VGA Chip, VRAM (Continued) Model Country Acer Part No VGA Chip VRAM AO725-C68kk Serbia/Bosnia-Herzegovina NU.SGPEX.010 AO725-C68kk Middle East NU.SGPEM.001 AO725-C68kk Turkey NU.SGPEY.001 AO725-C68kk Mexico NU.SGPAL.005 AO725-C6Cbb Indonesia NU.SGQSN.001 AO725-C6Cbb Malaysia NU.SGQSM.001 AO725-C6Cbb Thailand NU.SGQST.001 AO725-C6Cbb Thailand NU.SGQST.002 AO725-C6Cbb Austria NU.SGQEV.001...
  • Page 244 Table 7-3. VGA Chip, VRAM (Continued) Model Country Acer Part No VGA Chip VRAM AO725-C6Ckk Thailand NU.SGPST.003 AO725-C6Ckk Thailand NU.SGPST.004 AO725-C6Ckk India NU.SGPSI.005 AO725-C6Ckk Albania/Macedonia NU.SGPEX.001 AO725-C6Ckk Serbia/Bosnia-Herzegovina NU.SGPEX.002 AO725-C6Ckk Slovenia/Croatia NU.SGPEX.003 AO725-C6Ckk Albania/Macedonia NU.SGPEX.011 AO725-C6Ckk Serbia/Bosnia-Herzegovina NU.SGPEX.012 AO725-C6Ckk Slovenia/Croatia NU.SGPEX.013...
  • Page 245 Table 7-4. Memory 1, Memory 2, HDD 1 (Continued) Memory Memory Model Country Acer Part No HDD 1 (GB) N320GB5.4KS AO725-C62bb Germany NU.SGQEG.004 SO2GBIII N320GB5.4KS AO725-C62bb Germany NU.SGQEG.005 SO2GBIII N320GB5.4KS AO725-C62bb GCTWN N9.SGQTW.001 SO2GBIII N500GB5.4KS AO725-C62bb Philippines NU.SGQSP.002 SO4GBIII N500GB5.4KS...
  • Page 246 Table 7-4. Memory 1, Memory 2, HDD 1 (Continued) Memory Memory Model Country Acer Part No HDD 1 (GB) N320GB5.4KS AO725-C62kk Denmark NU.SGPED.001 SO4GBIII N320GB5.4KS AO725-C62kk Germany NU.SGPEG.003 SO2GBIII N320GB5.4KS AO725-C62kk Germany NU.SGPEG.004 SO2GBIII N500GB5.4KS AO725-C62kk Germany NU.SGPEG.005 SO4GBIII N500GB5.4KS...
  • Page 247 Table 7-4. Memory 1, Memory 2, HDD 1 (Continued) Memory Memory Model Country Acer Part No HDD 1 (GB) N500GB5.4KS AO725-C62kk Philippines NU.SGPSP.002 SO4GBIII Albania/ N320GB5.4KS AO725-C62kk NU.SGPEX.004 SO2GBIII Macedonia Serbia/Bosnia N320GB5.4KS AO725-C62kk NU.SGPEX.005 SO2GBIII -Herzegovina Slovenia/ N320GB5.4KS AO725-C62kk NU.SGPEX.006...
  • Page 248 Table 7-4. Memory 1, Memory 2, HDD 1 (Continued) Memory Memory Model Country Acer Part No HDD 1 (GB) Serbia/Bosnia N500GB5.4KS AO725-C68bb NU.SGQEX.014 SO2GBIII -Herzegovina Albania/ N320GB5.4KS AO725-C68bb NU.SGQEX.015 SO2GBIII Macedonia N320GB5.4KS AO725-C68bb Turkey NU.SGQEY.001 SO2GBIII N500GB5.4KS AO725-C68bb Mexico NU.SGQAL.004 SO2GBIII N320GB5.4KS...
  • Page 249 Table 7-4. Memory 1, Memory 2, HDD 1 (Continued) Memory Memory Model Country Acer Part No HDD 1 (GB) AO725-C6Cbb Malaysia NU.SGQSM.001 SO2GBIII N320GB5.4KS AO725-C6Cbb Thailand NU.SGQST.001 SO2GBIII N320GB5.4KS AO725-C6Cbb Thailand NU.SGQST.002 SO2GBIII N500GB5.4KS AO725-C6Cbb Austria NU.SGQEV.001 SO1GBIII N320GB5.4KS AO725-C6Cbb Austria NU.SGQEV.002...
  • Page 250 Table 7-4. Memory 1, Memory 2, HDD 1 (Continued) Memory Memory Model Country Acer Part No HDD 1 (GB) AO725-C6Ckk Indonesia NU.SGPSN.001 SO2GBIII N320GB5.4KS AO725-C6Ckk Romania NU.SGPEU.001 SO4GBIII N320GB5.4KS AO725-C6Ckk Thailand NU.SGPST.003 SO2GBIII N320GB5.4KS AO725-C6Ckk Thailand NU.SGPST.004 SO2GBIII N320GB5.4KS AO725-C6Ckk India NU.SGPSI.005...
  • Page 251 Table 7-5. ODD, Extra SW1, Card Reader (Continued) Model Country Acer Part No Extra SW1 Card Reader AO725-C62bb Germany NU.SGQEG.004 McAfee 5 in 1-Build in AO725-C62bb Germany NU.SGQEG.005 McAfee 5 in 1-Build in AO725-C62bb GCTWN N9.SGQTW.001 McAfee 5 in 1-Build in...
  • Page 252 Table 7-5. ODD, Extra SW1, Card Reader (Continued) Model Country Acer Part No Extra SW1 Card Reader AO725-C62kk Czech NU.SGPEC.001 McAfee 5 in 1-Build in AO725-C62kk N9.SGPWW.002 McAfee 5 in 1-Build in AO725-C62kk Belgium NU.SGPEH.001 McAfee 5 in 1-Build in...
  • Page 253 Table 7-5. ODD, Extra SW1, Card Reader (Continued) Model Country Acer Part No Extra SW1 Card Reader Serbia/Bosnia- AO725-C68bb NU.SGQEX.014 McAfee 5 in 1-Build in Herzegovina Albania/ AO725-C68bb NU.SGQEX.015 McAfee 5 in 1-Build in Macedonia AO725-C68bb Turkey NU.SGQEY.001 McAfee 5 in 1-Build in...
  • Page 254 Table 7-5. ODD, Extra SW1, Card Reader (Continued) Model Country Acer Part No Extra SW1 Card Reader AO725-C6Cbb Thailand NU.SGQST.003 5 in 1-Build in AO725-C6Cbb Thailand NU.SGQST.004 5 in 1-Build in AO725-C6Cbb India NU.SGQSI.002 5 in 1-Build in AO725-C6Cbb India NU.SGQSI.003...
  • Page 255 Table 7-5. ODD, Extra SW1, Card Reader (Continued) Model Country Acer Part No Extra SW1 Card Reader Serbia/Bosnia- AO725-C6Ckk NU.SGPEX.012 5 in 1-Build in Herzegovina Slovenia/ AO725-C6Ckk NU.SGPEX.013 5 in 1-Build in Croatia AO725-C6Ckk India NU.SGPSI.004 5 in 1-Build in AOD725-C62bb N9.SGQWW.001...
  • Page 256 Table 7-6. Wireless LAN, Bluetooth, NB Chipset (Continued) Wireless Model Country Acer Part No Bluetooth NB Chipset 3rd WiFi 2x2 AO725-C62bb Philippines NU.SGQSP.002 AGN+ BT4.0 A68M FCH 3rd WiFi 2x2 AO725-C62bb Hong Kong NU.SGQCF.002 AGN+ BT4.0 A68M FCH 3rd WiFi 2x2...
  • Page 257 Table 7-6. Wireless LAN, Bluetooth, NB Chipset (Continued) Wireless Model Country Acer Part No Bluetooth NB Chipset 3rd WiFi 1x1 AO725-C62kk Germany NU.SGPEG.005 A68M FCH 3rd WiFi 2x2 AO725-C62kk Germany NU.SGPEG.006 AGN+ BT4.0 A68M FCH 3rd WiFi 1x1 AO725-C62kk Switzerland NU.SGPEZ.001...
  • Page 258 Table 7-6. Wireless LAN, Bluetooth, NB Chipset (Continued) Wireless Model Country Acer Part No Bluetooth NB Chipset Slovenia/ 3rd WiFi 2x2 AO725-C62kk NU.SGPEX.006 AGN+ BT4.0 A68M FCH Croatia 3rd WiFi 1x1 AO725-C62kk NU.SGPEK.001 A68M FCH 3rd WiFi 1x1 AO725-C62kk NU.SGPEK.002...
  • Page 259 Table 7-6. Wireless LAN, Bluetooth, NB Chipset (Continued) Wireless Model Country Acer Part No Bluetooth NB Chipset 3rd WiFi 1x1 AO725-C68bb Mexico NU.SGQAL.004 A68M FCH 3rd WiFi 2x2 AO725-C68kk Russia NU.SGPER.001 AGN+ BT4.0 A68M FCH 3rd WiFi 1x1 AO725-C68kk ACLA-Spanish NU.SGPAL.003...
  • Page 260 Table 7-6. Wireless LAN, Bluetooth, NB Chipset (Continued) Wireless Model Country Acer Part No Bluetooth NB Chipset AO725-C6Cb 3rd WiFi 2x2 Thailand NU.SGQST.002 AGN+ BT4.0 A68M FCH AO725-C6Cb 3rd WiFi 2x2 Austria NU.SGQEV.001 AGN+ BT4.0 A68M FCH AO725-C6Cb 3rd WiFi 2x2 Austria NU.SGQEV.002...
  • Page 261 Table 7-6. Wireless LAN, Bluetooth, NB Chipset (Continued) Wireless Model Country Acer Part No Bluetooth NB Chipset 3rd WiFi 1x1 AO725-C6Ckk ACLA-Spanish NU.SGPAL.001 A68M FCH 3rd WiFi 1x1 AO725-C6Ckk ACLA-Spanish NU.SGPAL.002 A68M FCH 3rd WiFi 1x1 AO725-C6Ckk Malaysia NU.SGPSM.001 A68M FCH...
  • Page 262 Table 7-7. Battery, Adapter, Camera Model Country Acer Part No Battery Adapter Camera AO725-C61bb Malaysia NU.SGQSM.002 4CELL2.5 AO725-C61bb ACLA-Spanish NU.SGQAL.003 4CELL2.5 AO725-C61bb Philippines NU.SGQSP.001 4CELL2.5 AO725-C61bb Russia NU.SGQER.002 4CELL2.5 AO725-C61kk Malaysia NU.SGPSM.002 4CELL2.5 AO725-C61kk ACLA-Spanish NU.SGPAL.004 4CELL2.5 AO725-C61kk Philippines NU.SGPSP.001 4CELL2.5...
  • Page 263 Table 7-7. Battery, Adapter, Camera (Continued) Model Country Acer Part No Battery Adapter Camera AO725-C62kk N9.SGPWW.001 4CELL2.5 AO725-C62kk Denmark NU.SGPED.001 4CELL2.5 AO725-C62kk Germany NU.SGPEG.003 4CELL2.5 AO725-C62kk Germany NU.SGPEG.004 4CELL2.5 AO725-C62kk Germany NU.SGPEG.005 4CELL2.5 AO725-C62kk Germany NU.SGPEG.006 4CELL2.5 AO725-C62kk Switzerland NU.SGPEZ.001 4CELL2.5...
  • Page 264 Table 7-7. Battery, Adapter, Camera (Continued) Model Country Acer Part No Battery Adapter Camera AO725-C62kk Philippines NU.SGPSP.003 4CELL2.5 AO725-C62kk Philippines NU.SGPSP.004 4CELL2.5 AO725-C62kk Hong Kong NU.SGPCF.002 4CELL2.5 AO725-C68bb Indonesia NU.SGQSN.002 4CELL2.5 AO725-C68bb Malaysia NU.SGQSM.003 4CELL2.5 AO725-C68bb Russia NU.SGQER.001 4CELL2.5 AO725-C68bb ACLA-Spanish NU.SGQAL.002...
  • Page 265 Table 7-7. Battery, Adapter, Camera (Continued) Model Country Acer Part No Battery Adapter Camera AO725-C6Cbb Indonesia NU.SGQSN.001 4CELL2.5 AO725-C6Cbb Malaysia NU.SGQSM.001 4CELL2.5 AO725-C6Cbb Thailand NU.SGQST.001 4CELL2.5 AO725-C6Cbb Thailand NU.SGQST.002 4CELL2.5 AO725-C6Cbb Austria NU.SGQEV.001 4CELL2.5 AO725-C6Cbb Austria NU.SGQEV.002 4CELL2.5 AO725-C6Cbb Germany NU.SGQEG.001...
  • Page 266 Table 7-7. Battery, Adapter, Camera (Continued) Model Country Acer Part No Battery Adapter Camera AO725-C6Ckk Thailand NU.SGPST.004 4CELL2.5 AO725-C6Ckk India NU.SGPSI.005 4CELL2.5 Albania/ AO725-C6Ckk NU.SGPEX.001 4CELL2.5 Macedonia Serbia/Bosnia- AO725-C6Ckk NU.SGPEX.002 4CELL2.5 Herzegovina AO725-C6Ckk Slovenia/Croatia NU.SGPEX.003 4CELL2.5 Albania/ AO725-C6Ckk NU.SGPEX.011 4CELL2.5...
  • Page 267 CHAPTER Test Compatible Components...

  • Page 268: Microsoft® Windows® 7 Environment Test

    Microsoft® Windows® 7 Environment Test ....8-4...

  • Page 269: Test Compatible Components

    Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing ® department. All of its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 270 Microsoft Windows 7 Environment Test ® ® Table 8-1. Test Compatible Components Vendor Type Description Acer Part No. A Cover 60014273 NISSHA Black IMR JE01A A cover Black IMR JE01A LZ.21000.125 Glossy Blue IMR 60014273 NISSHA A Cover Glossy Blue IMR ZA1A NC.21011.006 ZA1A Adapter...
  • Page 271 Table 8-1. Test Compatible Components Vendor Type Description Acer Part No. 10001044 Chicony HD CH_HN162_SP NC.21411.007 CHICONY PLM00012 Suyin Suyin HD SY_OV9726_AU NC.21411.008 PLM00012 Suyin Suyin HD SY_HN162_RT NC.21411.009 Card Reader 5 in 1-Build in MS, MS Pro, SD, PLM00014 ODM 5 in 1-Build in CR.21500.013 SC, XD...
  • Page 272 Table 8-1. Test Compatible Components Vendor Type Description Acer Part No. HDD SEAGATE 2.5" 5400rpm 500GB 9WS142-188 60002036 N500GB5.4KS_4K ST500LT012, Yarra 500G/P, KH.50001.030 SEAGATE 7mmzh SATA 8MB LF+HF F/W:0001SDM1 Keyboard Keyboard ACER AF1S_A10B 10000981 MISC AF1S_A10B AF1S Internal 10 Standard Black KB.I100A.179 NONE Y2010 Acer Legend 10004786...
  • Page 273 Table 8-1. Test Compatible Components Vendor Type Description Acer Part No. Memory NANYA SO-DIMM DDRIII 1333 4GB 60001993 NANYA SO4GBIII13 KN.4GB03.009 NT4GC64B8HG0NS-CG LF+HF 46nm Memory UNIFOSA SO-DIMM 60002000 DDRIII 1333 1GB SO1GBIII13 KN.1GB0H.017 UNIFOSA GU672203EP0200 LF 128*8 0.065um 60002041 Memory NONE SO-DIMM DDRIII SO1GBIII KN.1GB00.006 QIMONDA...
  • Page 274 Table 8-1. Test Compatible Components Vendor Type Description Acer Part No. 10000981 MISC McAfee Antivirus application McAfee SR.23900.001 VGA Chip 22554573 AMD UMA (AMD) KI.23200.154 WiFi Antenna 10000105 WNC PIFA PIFA LZ.23500.006 Wireless LAN 10001018 HON Foxconn Wirelss LAN Atheros 3rd WiFi 1x1 BGN NI.23600.085 HB125 1x1 BGN...
  • Page 275 CHAPTER Online Support Information...
  • Page 276 Introduction ......... 9-3...

  • Page 277: Online Support Information

    Online Support Information Introduction This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.

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