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Troubleshooting SSL VPN
3 0
Installation
This section has information on how you can troubleshoot problems while you are installing the SSL
VPN server.
Section 30.1, "Manually Uninstalling the Enterprise Mode Thin Client," on page 157
Section 30.2, "SSL VPN Health Status is Yellow After an Upgrade," on page 157
30.1 Manually Uninstalling the Enterprise Mode
Thin Client
To manually uninstall the Enterprise mode thin client, do one of the following, depending on your
operating software:
Windows: If you are a Windows user, log in as admin and run
c:/Program Files/Novell sslvpn service
service through Start > Control Panel > Add or Remove Programs.
Linux: If you are a Linux user, log in as
workstation:
rpm -e novl-sslvpn-service
Macintosh: If you are a Macintosh user, log in as root and do the following on the Macintosh
workstation:
1. Enter the following command to stop the SSL VPN services:
/System/Library/StartupItems/novell-sslvpn-service/novell-sslvpn-
service stop
2. Enter the following command to remove all the contents of the package:
rm -rf /System/Library/StartupItems/novell-sslvpn-service
rm -rf /Library/Receipts/novl-sslvpn-service.pkg
rm -f /usr/sbin/novl-sslvpn-service
rm -f /usr/sbin/novl-sslvpn-service-upgrade
rm -f /etc/novell-sslvpn-serv.conf
NOTE: If you are an administrator or a
Enterprise mode to Kiosk mode unless your system administrator has configured you to connect
only in Kiosk mode.
30.2 SSL VPN Health Status is Yellow After an
Upgrade
If the status of SSL VPN server installed with Linux Access Gateway is yellow and the Health tab
displays the following message:
directory. You can also uninstall the SSL VPN
and enter the following command on the Linux
root
user of the machine, you cannot switch from
root
located in the
uninstall.exe
Troubleshooting SSL VPN Installation
30
157
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