Troubleshooting Tips - HTC HD2 Quick Start Manual

16. Troubleshooting Tips

Below are basic troubleshooting tips and additional
information to help you understand more about your
phone.
Q. What should I do if the phone hangs or is
operating slowly?
• You can try restarting your phone or free up
memory on the phone.
• Try uninstalling extra plug-ins from the phone to
eliminate any functional instability that they may
cause.
•
After backing up your data and files, restore
the phone to its factory default settings. From
the Home screen, slide to the Settings tab, tap
Security > Factory reset, and then follow the
onscreen instructions to restore your phone to
factory default settings. If your phone hanged
and you are unable to enter Windows Mobile,
perform a hard reset. For more information
about hard reset, refer to the "Managing Your
Phone" chapter in the User Manual PDF.
Q. The phone's standby time seems to be
decreasing.
• Standby time may differ, depending on how you
use your phone. Turning on and using wireless
functions such as Bluetooth or Wi-Fi will use up
the battery faster.
• Long duration calls, camera usage, Internet
connection, and more will use up the battery
faster.
•
Batteries are consumable items and should be
replaced every eight months to a year.
• For more information, you can also visit HTC's
support website. On the support website, select
your phone model and refer to the "FAQs".
Quick Start Guide