Bose A20 Aviation Owner's Manual page 34

Tab 8, 16 Tab 7, 15
T
ROUBLESHOOTING
Problem
Cannot hear
communications
while listening to
audio from AUX
input or AUX input
does not mute with
incoming
communications.
®
Bluetooth wireless technology
Problem
No audio to the
headset while on a
call.
The headset is not
pairing with my
phone.
I cannot answer/end
a call.
The headset does
not reconnect to
my phone when I
turn it on.
Auto off
Problem
Headset does not
shut off
automatically.
30
Tab 6, 14 Tab 5, 13
• Check headset prioritization settings. Refer to "Multifunction/
Audio priority switch" on page 18.
• Make sure all connections are secure (headset to intercom, AUX
input to headset).
• Communications audio is not present unless the headset is
connected to an intercom system.
• Check to make sure the headset and phone are paired, the multi-
function switch is in the top or middle position, and the devices
are communicating with each other.
• Make sure the phone and headset are in range of the Bluetooth
wireless technology (no more than 30 feet from each other).
• Make sure the volume of the Bluetooth wireless technology is
turned up on the control module.
• Turn the headset off, then on again.
• Follow your phone instructions to remove all devices previously
paired with your phone.
• Repeat the steps for pairing the headset with your phone. Refer
to "Pairing the headset with your phone" on page 19.
• Make sure your phone is properly paired and connected to the
headset. Refer to "Making and answering calls" on page 23.
• Make sure the phone has Bluetooth wireless technology enabled.
• Turn the multifunction switch on to the top or middle positions.
• Press the Bluetooth function button.
• In the battery compartment, make sure Switch #1 is set to ON
(default).
• Refer to "The operation switches" on page 9 for details on Auto
Off functionality.
• It may take up to nine (9) minutes for the headset to shut off
when not in use immediately after initial power up.
Tab 4, 12 Tab 3, 11
What to do
What to do
What to do
Tab2, 10 English