Dell PowerVault MD3260 Owner's Manual

Dell PowerVault MD3260 Owner's Manual

Storage arrays
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Dell PowerVault MD3260/3260i/3660i/3660f/3060e

Storage Arrays

Owner's Manual
Regulatory Model: E08J Series
Regulatory Type: E08J001

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Summary of Contents for Dell PowerVault MD3260

  • Page 1: Storage Arrays

    Dell PowerVault MD3260/3260i/3660i/3660f/3060e Storage Arrays Owner's Manual Regulatory Model: E08J Series Regulatory Type: E08J001...
  • Page 2: Notes, Cautions, And Warnings

    CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc. Trademarks used in this text: Dell , the Dell logo, Dell Boomi , Dell Precision , OptiPlex...
  • Page 3: Table Of Contents

    Contents Notes, Cautions, and Warnings....................2 1 About Your System........................7 ................................7 Introduction ....................7 Dell PowerVault Modular Disk Storage Manager ..........................7 Other Information You May Need ...............................8 Front-Panel Features .............................9 Front-Panel Indicators ..............................11 Back-Panel Features ......................12 Cooling Fan Module LED Indicator Codes ....................12...
  • Page 4 .......................26 Removing The Physical-Disk Drawer ..........................27 Installing The Disk Drawer .................................28 Physical Disks .......................28 Physical Disk Installation Guidelines ................28 Removing A Physical Disk From A Physical-Disk Carrier ..................30 Installing A Physical Disk In A Physical-Disk Carrier ................31 Removing A Physical Disk From A Physical-Disk Drawer ..................32 Installing A Physical Disk In A Physical-Disk Drawer ..............................32...
  • Page 5 Troubleshooting A Damaged Array ..........................50 Controller Failure Conditions ............................50 Critical Conditions ............................50 Noncritical Conditions ............................50 Invalid Storage Array ................................50 ECC Errors .................................51 PCI Errors 5 Technical Specifications......................53 6 Getting Help..........................57 ...................57 Locating The Service Tag And Express Service Code ...............................58 Contacting Dell...
  • Page 7: About Your System

    MD3060e expansion enclosures. NOTE: Your Dell MD Series Dense storage array supports two expansion enclosures (180 physical disks) after you install the Additional Physical Disk Support Premium Feature Key. To order the Additional Physical Disk Support Premium Feature Key, contact Dell Support.
  • Page 8: Front-Panel Features

    • For the full name of an abbreviation or acronym used in this document, see the Glossary at support.dell.com/ manuals. NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents.
  • Page 9: Front-Panel Indicators

    Front-Panel Indicators Figure 2. Front-Bezel Indicators Figure 3. Front-Panel Indicators...
  • Page 10 Item Indicator Icon Description Power-on indicator The power-on indicator lights green when at least one power supply module is supplying power to the enclosure. Standby power indicator The standby power indicator lights green when the system is in standby mode and the main power is off. System identification The system identification indicator lights white and helps indicator...
  • Page 11: Back-Panel Features

    Indicates that there is no power reaching the drive or a drive is not installed. Back-Panel Features NOTE: The following illustration displays the Dell PowerVault MD3260i storage enlcosure. Figure 4. Back-Panel Features 1. cooling fan module (2) 5. RAID controller module (2) 2.
  • Page 12: Cooling Fan Module Led Indicator Codes

    Cooling Fan Module LED Indicator Codes Figure 5. Cooling Fan Module Indicators Item Indicator Icon Description Power indicator The power indicator lights green when power to the cooling fan module is available. Service action required The service action required indicator lights amber when indicator there is a fault in the cooling fan module.
  • Page 13 Figure 6. Power Supply Module Features and Status Indicators Item Indicator or Connector Icon Description Power connector Connect the external power supply source to this connector. Power switch The power switch controls the power supply output to the system. Standby power indicator The standby power indicator lights green when the system is in standby mode and the main power is off.
  • Page 14: Physical-Disk Led Indicators

    Physical-Disk LED Indicators Figure 7. Physical-Disk LED Indicators Item Indicator Icon Description Service action allowed CAUTION: Remove the physical disk from the system indicator only if the service action allowed indicator lights blue. Removing the physical disk from the system when the service action allowed indicator is off may damage the system.
  • Page 15: Controller Modules

    Item Indicator, Button, or Icon Description Connector Serial debug port Dell support only. Ethernet management port Provides a 100/1000 Mbps Ethernet connection for out-of-band management of the enclosure. Password reset switch Pressing this switch resets the password. Battery fault indicator The battery fault indicator lights amber when battery backup unit or battery has failed.
  • Page 16: Md3260I Iscsi Raid Controller Module Features And Indicators

    Item Indicator, Button, or Icon Description Connector Serial debug port Dell support only. Ethernet management port Provides a 100/1000 Mbps Ethernet connection for out-of-band management of the enclosure. Password reset switch Pressing this switch resets the password. Battery fault indicator The battery fault indicator lights amber when battery backup unit or battery has failed.
  • Page 17: Md3660I Iscsi Raid Controller Module Features And Indicators

    Figure 10. MD3660i iSCSI RAID Controller Module Features and Indicators Item Indicator, Button, or Icon Description Connector Debug port Dell support only. Ethernet management Provides a 100/1000 Mbps Ethernet connection for out-of- connector band management of the enclosure. Password reset switch Pressing this switch resets the password.
  • Page 18: Md3660F Fibre Channel Raid Controller Module Features And Indicators

    Item Indicator, Button, or Icon Description Connector Serial debug port Dell support only. Ethernet management port Provides a 100/1000 Mbps Ethernet connection for out-of-band management of the enclosure. Password reset switch Pressing this switch resets the password. Battery fault indicator The battery fault indicator lights amber when battery backup unit or battery has failed.
  • Page 19: Host Channel Led Link Rate Indications

    Item Indicator, Button, or Icon Description Connector Cache active or cache The cache active or cache offload indicator lights green when on- offload indicator board controller memory contains data. If AC power fails, this LED changes to indicate cache offload status.
  • Page 20 Figure 12. Fibre Optic Cable Connection 1. FC IN slot (4) 2. SFP transceiver 3. fibre optic cable 4. gate The RAID expansion ports support SAS expansion connections. The following figure shows a SAS cable and an SFF-8088 connector. Figure 13. SAS Cable 1.
  • Page 21: Expansion Controller Modules

    Provides EMM to RAID controller SAS connection. SAS IN port 1 Provides EMM to RAID controller SAS connection. Serial debug port Dell support only. Telnet port Dell support only. SAS OUT port Provides SAS connection for cabling to a downchain expansion enclosure.
  • Page 22: Controller Module-Additional Features

    You can change the password using MD Storage Manager. For more information about setting your password, see the Dell PowerVault MD3260/3260i/3660i/3660f/3060e Storage Arrays Administrator's Guide at support.dell.com/manuals. NOTE: If your system is iSCSI based, you can use the Modular Disk Configuration Utility to reset the system password.
  • Page 23: Installing System Components

    Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • #2 Phillips screwdriver • T8 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Removing And Installing The Front Bezel Installing The Front Bezel You must install the front bezel on the system to secure the disk drawers against accidental removal.
  • Page 24: Removing The Front Bezel

    Removing The Front Bezel You must remove the front bezel to access the disk drawers, which enables you to remove and install physical disks in the system. Press the release latch on either side of the front bezel. Keeping the release latches pressed, hold the bezel and pull the bezel away from the system. Service Action Allowed Status LED Each hot-swappable component on your storage enclosure has a service action allowed indicator.
  • Page 25: Opening The Physical-Disk Drawer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 26: Removing The Physical-Disk Drawer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 27: Installing The Disk Drawer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 28: Physical Disks

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 29 Figure 20. Removing and Installing the 2.5 Inch Physical Disk in a 2.5 Inch Physical-Disk Carrier 1. 2.5 inch physical drive cage 5. carrier for 2.5 inch physical disk 2. guide pins (4) 6. 2.5 inch physical disk 3. release handle 4.
  • Page 30: Installing A Physical Disk In A Physical-Disk Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 31: Removing A Physical Disk From A Physical-Disk Drawer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 32: Installing A Physical Disk In A Physical-Disk Drawer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 33: Removing The Sas Chain Cable(S)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 34: Installing The Sas Chain Cable(S)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 35: Controller Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 36: Installing A Raid Controller Module Or Expansion Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 37: Opening The Raid Controller Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 38: Replacing The Sfp Transceiver

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 39: Raid Controller Module Backup Battery Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 40: Installing The Raid Controller Module Backup Battery Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 41: Installing A Power Supply Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 42: Cooling Fan Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 43: Installing A Cooling Fan Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 45: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 46: Troubleshooting External Connections

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 47: Troubleshooting Array Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 48: Troubleshooting Raid Controller Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 49: Troubleshooting A Wet Storage Array

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 50: Controller Failure Conditions

    Invalid Storage Array The RAID controller module is supported only in a Dell-supported storage array. After installation in the storage array, the controller performs a set of validation checks. The array status LED is lit with a steady amber color while the RAID controller module completes these initial tests and the controllers are booted successfully.
  • Page 51: Pci Errors

    The RAID controller module fails over if it experiences up to 10 single-bit errors, or up to three multi-bit errors. PCI Errors The storage array firmware can detect and only recover from PCI errors when the RAID controller modules are configured for redundancy.
  • Page 53: Technical Specifications

    RAID Controller Modules RAID controller modules Two hot-swappable modules with temperature sensors 2 GB of cache per controller Dell PowerVault MD3260 storage arrays Provides host-to-controller 6 Gbps SAS connection Dell PowerVault MD3260i storage arrays Provides host-to-controller iSCSI 1 Gbps Ethernet...
  • Page 54 Back-Panel Connectors (Per RAID Controller Module) One SAS OUT port for expansion to an additional PowerVault MD3060e expansion enclosure NOTE: SAS connectors are SFF-8088 compliant. Serial connector (debug port) One 6-pin mini-DIN connector NOTE: For technical support use only. Management Ethernet connector One 100/1000 Mbps Ethernet connection for out-of-band management of the enclosure MD3260i...
  • Page 55 °F per 550 ft) above 900 m (2952.75 ft). NOTE: For information on supported expanded operating temperature range and configurations, see the Owner's Manual at support.dell.com/manuals. Storage –40 °C to 65 °C (–40 °F to 149 °F) with a maximum temperature gradation of 20 °C per hour...
  • Page 56 Environmental Maximum shock One shock pulse in the positive z axis of the system at 31 G for Operating 2.6 ms in the operational orientation Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) at 71 G for up to 2 ms Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system)
  • Page 57: Getting Help

    Getting Help Locating The Service Tag And Express Service Code Your system is identified by a unique Express Service Code and Service Tag number. This information is used by Dell to route support calls to the appropriate personnel. Figure 31. Locating the Service Tag and Express Service Code...
  • Page 58: Contacting Dell

    Visit support.dell.com. Select your support category. If you are not a U.S. customer, select your country code at the bottom of the support.dell.com page, or select All to see more choices. Select the appropriate service or support link based on your need.

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