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OBSERVED PROBLEM
ODS/pilot lights but flame
goes out when control knob is
released
Burner does not light after
ODS/pilot is lit
Delayed ignition of one or both
burners
Burner backfiring during com-
bustion
28
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Control knob not fully pressed in
2. Control knob not pressed in
long enough
3. Equipment shutoff valve not
fully open
4. Pilot flame not touching ther-
mocouple, which allows ther-
mocouple to cool, causing
pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
8. Safety interlock system has
been triggered
1. Inlet gas pressure is too low
2. Burner orifice(s) clogged
3. Thermopile leads disconnect-
ed or improperly connected
4. Burner will not come on in
remote position
5. Wire disconnected from gas con-
trol (Remote ready models only)
1. Manifold pressure is too low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
1. Burner orifice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
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REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Fully open equipment shutoff
valve
4. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 25) or replace ODS/pilot
assembly
5. Hand tighten until snug, then
tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
8. Wait one minute for safety in-
terlock system to reset. Repeat
ignition operation.
1. Contact local natural or pro-
pane/LP gas company
2. Clean burner(s) (see Cleaning
and Maintenance, page 25)
or replace burner orifice(s)
3. Reconnect leads (see Wiring
Diagram, page 26)
4. Replace battery in transmitter
and receiver
5. See Wiring Diagram, page 26
1. Contact local natural or pro-
pane/LP gas company
2. Clean burner(s) (see Cleaning
and Maintenance, page 25) or
replace burner orifice(s)
3. Contact qualified service person
1. Clean burner (see Cleaning
and Maintenance, page 25)
or replace burner orifice(s)
2. Replace damaged burner
3. Replace gas regulator
113192-01B
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