Smartcard Reader Is Not Recognised; Smartcard Pin Forgotten; Smartcard Lost; User And/Or Supervisor Smartcard Lost - Fujitsu FPCM11641 - INTEL CORE 2 DUO PROCESSOR P8600 CENTRINO Operating Manual

Troubleshooting and tips

SmartCard reader is not recognised

Cause
Chipkarte falsch eingesteckt.

SmartCard PIN forgotten

Cause
PIN forgotten

SmartCard lost

Cause
SmartCard lost

User and/or supervisor SmartCard lost

Cause
User and/or supervisor SmartCard
lost
114
Troubleshooting
► Make sure you have inserted your SmartCard into
the SmartCard reader with the chip facing upward.
► Check whether the SmartCard you are using is
supported. Your SmartCard must comply with the
ISO standard 7816-1, -2, -3 and -4.
Troubleshooting
► If you work in a network, contact your system
administrator, who can unlock your notebook with a
Supervisor PIN.
Troubleshooting
► If you work in a network, contact your system
administrator, who can boot your notebook with a
Supervisor SmartCard.
Troubleshooting
► If you have lost your User SmartCard, you can
continue working with the Supervisor SmartCard
and can initialise a new User SmartCard or
deactivate the SystemLock function.
► If you have lost the Supervisor SmartCard, you can
also continue working, but you no longer have all
rights and cannot initialise another Supervisor-
SmartCard.
► If you have lost both SmartCards, you cannot boot
your system. Please contact our Service desk. You
must provide proof of ownership for the device.
Then the Service Desk will refer you to our service
partner, who will unlock your device (for a charge).
A26391-K276-Z226-1-7619, edition 2