Troubleshooting The Enterprise Securecast Service; Unsubscribing From The Securecast Service; Support Resources; Securecast Service - McAfee VIRUSSCAN 5.1 User Manual

Troubleshooting the Enterprise SecureCast service

Registration problems
If you try to register during a busy time of day on the web, you may encounter
a delay while the server tries to process your registration request. If you
receive the error message "1105 Error" or "Database Error: Unable to connect
to the data source," this means that there is a database problem on the server.
Try submitting the form again, or try to register later. If you continue to have
problems subscribing to the Enterprise SecureCast channel, contact McAfee
Download Support (Monday to Friday, 8
492-2650.

Unsubscribing from the SecureCast service

You can stop the SecureCast service from delivering InfoPaks at any time you
want to. To do so, right-click the BackWeb icon
tray, then choose Start SecureCast from the shortcut menu that appears.
Next, follow these steps:
1. In the list box on the left side of the BackWeb client window (see
2. Right-click the channel icon, then choose Unsubscribe from the shortcut

Support resources

SecureCast service

If you have additional questions about the SecureCast service, consult the
SecureCast service FAQ on the McAfee website at:
D-9 on page 288), locate, then select, the listing for the SecureCast
channel to which you now subscribe.
menu that appears.
All InfoPaks listed in the SecureCast service window will disappear. The
SecureCast service will no longer deliver InfoPaks from that channel.
http://www.nai.com/asp_set/anti_virus/alerts/faq.asp
Using the SecureCast Service to Get New Data Files
. . to 8 .
A M P M
in your Windows system
. Central time) at (801)
Figure
User's Guide 293