Contacting Compro Technical Support - COMPRO COMPRODTV User Manual

Contacting Compro Technical Support

Before you submit an email for support, please check support FAQs on our
web site. http://www.comprousa.com
You can download the latest update from our website. Many issues may be
solved on the newer version.
When contacting Compro for technical support, please use the Compro
support request form and provide as much of the requested information as
possible. Please write the details in order to determine the problem. And also
provide the product serial number (19 digits numbers) on the PCI card. Please
use the form from below.
http://www.comprousa.com/support/form.htm
Note
Make sure you include the information of hitting the button of "E-mail Info" in
the Device Settings in Settings of ComproDTV in order to determine the
problem.
In order to solve the problem quickly, it is very important to provide as much
detail as possible.
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