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No Straight-to-Disc button?
Straight-to-Disc is only available with certain models.
Please check the side of the product box to confirm if this
model supports this feature.
This feature is only available on Windows XP and 2000.
You need to install the bundled Ulead DVD MovieFactory
software in order to have this feature. If you don't have
Ulead DVD MovieFactory in the package, then this
model doesn't support it.
TV is not clear?
Sometimes the signal could be reduced due to
branching. Please make sure the cable signal is good.
Try to move the computer to a TV set and connect the
cable which is being used for the TV set. Also directly
connecting the cable before the splitter may help.
This problem could also come from static. Once you
connect the cable to our TV card, the static interfere with
the system. It's possible to correct this problem by
connecting a wire from the grounding of the cable to
ground. Also make sure computer grounding is good.
Contacting Compro Technical Support
Before you submit an email for support, please check
support FAQs on our web site.
http://www.comprousa.com/support
When contacting Compro for technical support, please
use the Compro support request form and provide as
much of the requested information as possible. Please
write the details in order to determine the problem. And
also provide the product serial number (19 digits
Troubleshooting
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