Wacom DTF-720 Installation Manual And User's Manual page 36

You have to press hard with
the pen when clicking or
drawing.
The pen tip does not
function.
The side switch does not
work.
The pen tip and screen
cursor do not properly
line up.
The screen cursor moves
but it does not jump to the
pen tip location when the
pen is placed on the display
screen, and it does not
follow the pen tip when the
pen is moved across the
display.
When using the pen display
tablet on a multiple monitor
system, you cannot use the
pen to control the other
monitor(s).
Troubleshooting
Page 34
Open the Tablet control panel and go to the P
F slider toward S
EEL OFT
Be sure you are using the pen that originally came with your pen
display tablet. Other pens may not function properly on the DTF-720
interactive pen display.
Make sure the status LED lights blue when the tip is pressed. If the
LED does not light, verify that the USB cable is plugged into an active
port on your computer or on a USB hub.
If the LED still does not light, you may have defective hardware (see
Troubleshooting on page 29).
Be sure you are using the pen that originally came with your pen
display tablet. Other pens may not function properly on the DTF-720
interactive pen display.
Be sure you press the side switch when the pen tip is within 5 mm
(0.2 inch) of the pen display tablet's active area – do this without
pressing down on the pen tip.
From the Tablet control panel, verify that the side switch is set to the
proper function you are expecting to occur.
Make sure the status LED lights blue when you press the side switch.
If the LED does not light, verify that the USB cable is plugged into an
active USB port on your computer or on a USB hub; the LED will not
light if the USB cable is not plugged into an active port.
If the LED does not light, you may have defective hardware (see
Troubleshooting on page 29).
Open the Tablet control panel and select the C
Continue with Calibrating the DTF-720 on page 20.
Make sure the Wacom tablet driver has loaded properly by opening
the Tablet control panel. If the driver did not load you will see an error
message. If an error message appears, reboot your computer. If the
problem persists, refer to the Installation instructions and reinstall the
Wacom tablet software. (For Macintosh, you must restart your
computer after installing the Wacom tablet driver for proper tablet
operation.)
If you have customized the side switch on your pen to toggle between
pen mode and mouse mode, make sure that your pen display tablet is
operating in pen mode. See Customizing the side switch button
functions , beginning on page 21.
You can use your pen to control the other monitors in mouse mode.
To use mouse mode, first set the pen's DuoSwitch to M
T .... Then use the switch to toggle between pen mode and
OGGLE
mouse mode.
EN
.
ALIBRATE
tab. Move the T
IP
tab.
ODE