Telephone & Technical Support - Vizio VM190XVT - XVT-Series 720p LED LCD HDTV User Manual

VIZIO VM190XVT/VM230XVT User Manual
General TV Problems
Tips for High-Definition Users.
Tips for Letterbox Content
Users.
Media Viewer
Problems
USB device is not recognized.
Image is interrupted or
distorted.
Slideshow doesn't start.
Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may result in
unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem
over the phone. For more information on warranty service or repair, after the warranty period, please
contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO's commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.
Please have your VIZIO model number, serial number, and date of purchase available before you call.
Telephone: (888) 849-4623 (949) 428-2525 Fax: (949) 585-9514
input (AV-1, AV-2, Component, HDMI and TV).

Your HDTV is an ideal platform for viewing High Definition Content.

Best image quality will be achieved by HDMI. The next best is Component,
followed by Composite.

Due to variances in broadcast practices, it is possible some image distortions
can occur.

Some Letterboxed (or "Widescreen") versions of DVD movies are formatted for
standard 4:3 Televisions. Your HDTV has the ability to expand this content so
the entire screen is filled at the expense of image accuracy.

Make sure the device is correctly inserted.

Make sure the device is FAT or FAT32

Make sure it contains the supported files.

Make sure files are .jpg or .jpeg only.

Make sure the device is correctly inserted.

Make sure that the file complies with the supported format, bit rate and/or
profile. Also check the file for damage.

Some files that comply with the supported format may not play back or display
properly.

Make sure the viewer isn't in pause, rotation, or zoom mode.
Email: techsupport@VIZIO.com
(877) 698-4946 Fax: (949) 585-9563
Hours of operation: Monday - Friday: 6 am to 9 pm
Saturday – Sunday: 8 am to 4 pm
VIZIO
Address:
39 Tesla
Irvine, CA 92618, USA
Web: www.VIZIO.com
www.VIZIO.com
Solution
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