Troubleshooting - Sony KLV-26S400A - 26" Multi-System HDTV LCD TV Operating Instructions Manual

Troubleshooting

If you find any problem while viewing your TV, you can either check the Troubleshooting guide below or
use the "Factory Settings" function (page 28). If the problem persists, contact your Sony dealer.
Check whether the 1 (standby) indicator is flashing in red.
When it is flashing
The self-diagnosis function is activated.
1 Count how many 1 (standby) indicator flashes between each two second break.
For example, the indicator flashes three times, then there is a two second break, followed by another three flashes, etc.
2 Press 1 on the top edge of the TV to turn it off, disconnect the AC power cord, and inform your dealer
or Sony service centre of how the indicator flashes (number of flashes).
When it is not flashing
1 Check the items listed below.
2
If the problem still persists, have your TV serviced by qualified service personnel.
Problem
No Picture
No picture (screen is dark) and
no sound
No picture or no menu
information from equipment
connected to the video input
jack
Poor Picture
Only snow and noise appear
on the screen
Distorted picture (dotted lines
or stripes)
Picture or sound noise when
viewing a TV channel
Cause/Remedy
• Check the antenna/cable connection.
• Connect the TV to the AC power outlet, and press 1 on the top edge of the TV.
• If the 1 (standby) indicator lights up in red, press "/1.
• Press / to display the connected equipment list, then select the desired
input.
• Check the connection between the optional equipment and the TV.
• Check if the antenna is broken or bent.
• Check if the antenna has reached the end of its serviceable life (three to five years in
normal use, one to two years at the seaside).
• Keep the TV away from electrical noise sources such as cars, motorcycles, hair-
dryers or optional equipment.
• When installing optional equipment, leave some space between the optional
equipment and the TV.
• Check the antenna/cable connection.
• Keep the antenna cable away from other connecting cables.
• Broadcast signals are too strong. Set the "Signal Booster" to "Off" (page 31) or turn
off or disconnect the booster if it is in use.
• Select "Manual Programme Preset" in the "Channel Set-up" menu and adjust
"AFT" (Automatic Fine Tuning) to obtain better picture reception (page 31).
• Select "Noise Reduction" in the "Picture" menu to reduce the noise in the picture
(page 23).
Continued
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