Plustek V1.4 User Manual page 44

Appendix B
I
the installation instructions and troubleshooting suggestions
contained in this guide.
or call our customer support phone number listed on the back
cover of this guide. One of our representatives will be happy to
assist you between Monday through Friday. To avoid any delays,
please have the following information available before calling:
product drivers. To check for the latest device driver visit our Web
site.
Attention
34
f you encounter any problems with your scanner, please review
For further assistance please visit to our WEB site for details,
Product name and model number.
A detailed description of the problem.
This guide.
Your computer manufacturer and its model number.
The speed of your CPU (Pentium, 486, etc.).
Your current operating system and BIOS (optional).
Other interface cards in your system (including I/O address
settings and IRQ settings).
Name of software package(s), version or release number and
manufacturer of the software.
We are continuously enhancing the performance of our