Plustek V1.4 User Manual page 40

Appendix A
M
questions and their recommended solutions are listed below.
Symptom Possible Solutions
Scanner scans
very slowly
Cannot print to
printer
Scanner does not
respond
Scanner does not
emit any light
Scanner not found
30
ost problems are easily solved, and some of the most common
Make sure the resolution of the scanner is not set too
high. A range between 75-200 should work fine.
Set the Parallel Port Mode inside computer
BIOS to EPP (enhanced parallel port).
Check that printer cable is properly secured to
printer and scanner.
Make sure printer is turned on.
Turn off the computer and the printer. Make sure
that the scanner is plugged into a constant power
source (leave scanner on at all times). Turn the
computer on and enter Windows. Once inside
Windows turn on the printer and try printing a
document.
Reset the computer (turn it off and on).
Unplug the power cable from the rear of the scanner
and open the scanner
of the scanner while the lid is open plug the power
cable back into the scanner. If the light turns on and
off quickly, the scanner is properly working.
Please see http://www.plustekusa.com/techsupp
/epp.html
lid. Looking at the front