Chapter 6
Configuring and Debugging Fax Services
The AudioMode configuration overrides the values of the following three parameters: RxCodec,
Note
TxCodec, and LBRCodec. For example, if these three parameters are each set to 0 (for G.723), the
Cisco ATA would still use G.711 if AudioMode is set to 0x00120012. With this configuration, the
Cisco ATA sends both G.711μ-law and G.711A-law as preferred codecs to a peer voice gateway.
Configuring the Cisco IOS Gateway for Fax Mode
On the Cisco gateway, disable both fax relay and fax pass-through at the dial-peer level or system level
with the following commands:
Procedure
Run the command:
Step 1
fax rate disable
Run the command:
Step 2
no modem passthrough
Debugging the Cisco ATA 186/188 Fax Services
This section includes the following debugging topics for fax services:
•
•
•
Common Problems When Using IOS Gateways
Table 6-1
Cisco ATA is using fax over a Cisco IOS gateway.
OL-4652-01
Common Problems When Using IOS Gateways, page 6-7
Using prserv for Diagnosing Fax Problems, page 6-9
Using rtpcatch for Diagnosing Fax Problems, page 6-12
lists typical problems and actions that might solve these problems for situations in which the
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide for SCCP (version 3.0)
Debugging the Cisco ATA 186/188 Fax Services
6-7