Device Logs; Streaming Statistics - Cisco 6941 - Unified IP Phone Slimline VoIP Administration Manual

Chapter
Table 8-4
Item
Restart Cause
Port Information
IPv4

Device Logs

The following device logs hyperlinks on a phone's web page provide information you can use to help
monitor and troubleshoot the phone. To access a device log area, access the web page for the phone as
described in the
•
•
•
•
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Streaming Statistics

A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously. A
phone streams information when it is on a a call or running a service that sends or receives audio or data.
The streaming statistics areas on a phone's web page provide information about the streams. Cisco
Unified IP Phones 6900 Series use only Stream 1.
To display a Streaming Statistics area, access the web page for the phone as described in the
the Web Page for a Phone" section on page
Table 8-5
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)
OL-23769-01
Access Area and Network Items (continued)
"Accessing the Web Page for a Phone" section on page
Console Logs—Includes hyperlinks to individual log files. The console log files include debug and
error messages received on the phone.
Core Dumps—Includes hyperlinks to individual dump files. The core dump files include data from
a phone crash.
Status Messages—Displays up to the 10 most recent status messages that the phone has generated
since it was last powered up. You can also see this information from the Status Messages screen on
the phone. Table 7-2 describes the status messages that can appear.
Debug Display—Displays debug messages that might be useful to Cisco TAC if you require
assistance with troubleshooting.
Restart Cause—Displays the cause for the restart.
describes the items in the Streaming Statistics areas.
Description
Cause of the last reset of the phone.
Hardware Reset (Power-on reset)
•
Software Reset (memory controller also reset)
•
Software Reset (memory controller not reset)
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Watchdog Reset
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Unknown
•
Speed and duplex information.
Information on the DHCP status.
8-2, and then click the Stream 1 hyperlink.
Device Logs
8-2.
"Accessing
8-9