Troubleshooting - Freecom HARD DRIVE 3.5 Manual

Freecom Hard Drive
Chapter 8: Troubleshooting
GB
8
After I connected the Freecom Hard Drive
to my computer for the first time no
Freecom SYNC folder has been created
automatically.
After installation of Freecom Personal Me-
dia Suite, the message "No Freecom Hard
Drive external hard drive found." appears.
Files deleted in the SYNC folder, are still
appearing during the syn-chronization.
An empty folder is not synchronized.
If you are working with the program "Total
Commander" and are using the "send to"
dialog to add items to the SYNC folder, the
message "The briefcase is in use on an-
other computer" could appear.
Not enough memory on the target drive
(Freecom Hard Drive) during creation of
SYNC folder.
Not enough memory on the target drive
(Freecom Hard Drive) during synchronization.
Data on the Freecom Hard Drive can be
read, but not written.
50
Issue Solution
• Install the Freecom Personal Media
Suite software and safely remove and
reconnect the Freecom Hard Drive
• Follow the instructions on chapter 5.4.2
Creating a new SYNC folder.
• Connect the Freecom Hard Drive to
your computer.
• Check all connections between the
Freecom Hard Drive, the power supply
and the computer.
• Safely remove and reconnect the
Freecom Hard Drive.
You have to "Split From Original" the files
from their counterparts before you may
delete them. Please refer to chapter 5.5.1
Handling deleted files.
Empty folders are not taken into account
during synchronization.
The SYNC folder is opened by another pro-
gram. Please close all applications, which
are using the SYNC folder.
Delete files on the target drive (Freecom
Hard Drive) or select less files.
Delete files on the target drive (Freecom
Hard Drive).
Check, with which file system the Freecom
Hard Drive was formatted. Only with FAT
32 data on the drive under different oper-
ating systems can be read and written.