Toshiba Satellite P500-BT2G22 User Manual page 100

Operating Basics
b. Pressing the eject button will not pop open the drawer when the disc
drive's power is off. If the power is off, you can pop open the drawer
by inserting a slender object (about 15 mm) such as a straightened
paper clip into the eject hole just to the right of the eject button.
Manual release with the eject hole
2. Grasp the drawer gently and pull until it is fully opened.
Pulling the drawer open
User's Manual 4-21