Information; Troubleshooting - Toshiba SDV398 Owner's Manual

Troubleshooting

If this unit does not perform properly when operated as instructed in this manual. Refer to the following:
Symptom
No power.
The unit switches from DVD
mode to VCR mode after 30
minutes of no activity.
This unit does not respond to
the remote control.
Poor picture or noise.
VCR function does not work.
Timer recording is impossible. • Make sure the timer program is set correctly.
Cannot go into record mode.
Playback picture is partially
noisy.
Cannot view a picture but the
audio is OK.
No or poor, playback picture.
TV programs cannot be seen
normally.
Video or color fades in and
out when making a copy of a
cassette tape.
Cannot remove the cassette
tape.
DVD function does not work.
No picture.
Disc cannot be played back.
No sound.
No DTS audio is output.
Distorted picture.
Audio or subtitle language
does not match the setting.
The camera angle cannot be
changed.
Audio or subtitle language
cannot be changed.
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INFORMATION

• Make sure the power plug is connected to an AC outlet.
• Make sure the power is turned on.
• When "AUTO POWER OFF" is set to "ON", the unit switches itself from DVD mode to VCR mode if disc playback stops
for more than 30 minutes and you press no buttons on the remote or the unit.
• Check if the power plug is connected to an AC outlet.
• Check the batteries in the remote control.
• Aim the remote control directly at the infrared sensor window. If necessary, remove all the obstacles between the
sensor and the remote control.
• You have to be within 23 feet (7m) of this unit.
• Check if a cassette tape is in this unit.
• Tune your radio to an empty AM station so that you hear a lot of static. Turn up the volume, then if you hear some
signal sound from the radio in response to your pressing buttons on the remote control, the remote control is working.
• Press and hold any button on remote control toward a digital camera. The remote control is working if you confirm
infrared light through the digital camera.
• Interference signal may be received. Change the position and direction of the unit.
• Press [VCR/DVD] on this unit or [VCR] on the remote control to light up the VCR indicator.
• Make sure TIMER REC indicator on this unit lights up. If not, press [T-SET].
• Make sure the VCR clock is set correctly.
• Make sure the cassette tape has a record tab. If needed, cover the hole with adhesive tape.
• Activate this unit in VCR mode. Press [VCR] on the remote control so that the VCR indicator will illuminate.
• Adjust tracking control for a better picture by pressing [CHANNEL
control.
• Head cleaning may be necessary. Refer to "Auto Head Cleaning".
• Make sure the VCR is not in the VCR menu mode.
• Fine tune your TV.
• Re-check the ANT-IN and ANT-OUT connections. (page 10)
• Press [VCR] on the remote control to activate it in the VCR mode. Check if the VCR indicator is lit.
• You cannot copy a copyrighted cassette tape.
• Check if this unit is in the VCR mode. If not, press [VCR] on the remote control to switch the mode.
• Press [VCR/DVD] on this unit or [DVD] on the remote control to light up the DVD indicator.
• Connect the video cable firmly.
• Insert a correct video disc that can be played back on this unit.
• Press [DVD] on the remote control. Check if the DVD indicator illuminates. Then try other DVD features.
• Set "PROGRESSIVE" correctly in "DISPLAY" menu. Turn it on only if your TV has progressive scan and you are using
the component video connections between the unit and the TV. Disable progressive scan for all other connections.
(page 10)
• Insert the disc.
• Clean the disc.
• Place the disc correctly with the label side up.
• Check if the disc is defective by trying another disc.
• Cancel the parental lock or change the control levels.
• Handle a disc with special care so that it does not have fingerprints, scratches, or dusts on its surface.
• Adjust the volume.
• Check that the speakers are connected correctly.
• Connect the audio cables firmly.
• Turn the power of the audio component on.
• Check the VIDEO/AUDIO cable connections to the TV. (See "Connection to a TV".)
• Correct the input settings on the audio component.
• Use a DIGITAL AUDIO OUT jack when outputting the DTS audio.
• Connect this unit directly to the TV.
• There are some cases where pictures may be slightly distorted, and those are not a sign of a malfunction.
• Although pictures may stop for a moment, this is not a malfunction. (page 20)
• Set PROGRESSIVE correctly. Turn it on only if your TV has Progressive Scan and you are using the Component Video
connections between the unit and the TV. Disable Progressive Scan for all other connections. (page 10)
• The selected language is not available for audio or subtitles on the DVD.
- This is not a malfunction.
• The angle cannot be switched for DVDs which do not contain multiple angles. In some cases multiple angles are
only recorded for specific scenes.
- This is not a malfunction.
• The DVD does not contain audio source or subtitles in the selected language.
- This is not a malfunction.
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Remedy
/ ]] on the unit or [CH. K / L] on the remote
EN
2009/01/29 17:36:55 2009/01/29 17:36:55