Morphy Richards IB70041 Instructions Manual page 11

Your three-year
guarantee
• It is important to retain the retailers
receipt as proof of purchase. Staple your
receipt to this back cover for future
reference.
Please quote the following information if
the product develops a fault. These numbers
can be found on the base of the product.
Model no.
All Morphy richards products are
individually tested before leaving the factory.
In the unlikely event of any appliance proving
to be faulty within 28 days of purchase it
should be returned to the place of purchase
for it to be replaced.
If the fault develops after 28 days and
within 36 months of original purchase, you
should contact the Helpline number quoting
model number and serial number on the
product or write to us at the address on the
back cover. Assuming that a repair is
necessary, we will arrange for our service
agent to contact you and make an
appointment to carry out the repair. The
faulty appliance will then be repaired or
replaced usually within seven working days.
Repair or replacement of the product is
subject to the exclusions set out below (1-5).
If you suspect a fault, follow the simple
checks detailed below before returning the
appliance or calling the helpline.
• Check the dust bag and filters for
blockages.
• Check the hose and tubes for blockages.
• Check the plug is firmly in the socket and
the supply is switched on.
• Make sure the socket is working by trying
another appliance.
Serial no.
If for any reason this item is replaced
during the three-year guarantee period, the
guarantee on the new item will be calculated
from original purchase date. Therefore it is
vital to retain your original receipt or invoice
to indicate the date of initial purchase.
To qualify for the three-year guarantee
the appliance must have been used
according to the manufacturers instructions.
For example bags and filters should be
changed or cleaned regularly.
Morphy richards shall not be liable to
replace or repair the goods under the terms of
the Guarantee where:
1 The fault has been caused or is attributable
to accidental use, misuse, negligent use or
used contrary to the manufacturers
recommendations or where the fault has
been caused by power surges or damage
caused in transit.
2 The appliance has been used on a voltage
supply other than that marked on the
products.
3 Repairs have been attempted by persons
other than our service staff (or authorised
dealer).
4 Where the appliance has been used for hire
purposes or non-domestic use.
5 The guarantee excludes consumables such
as bags and filters.
This guarantee does not confer any rights
other than those expressly set out above
and does not cover any claims for
consequential loss or damage. This
guarantee is offered as an additional benefit
and does not affect your statutory rights as a
consumer.
• This guarantee is valid in the UK and
Ireland only.
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