Lockups And Software Problems; The Computer Does Not Start Up; The Computer Stops Responding; A Program Stops Responding - Dell Precision T5400 Quick Reference Manual

T
E S T T H E K E Y B O A R D
try using the keyboard.
R H
U N T H E A R D W A R E
in your User's Guide.

Lockups and Software Problems

CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the

The computer does not start up

C
H E C K T H E D I A G N O S T I C L I G H T S
E
N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O
T H E E L E C T R I C A L O U T L E T

The computer stops responding

NOTICE:
You may lose data if you are unable to perform an operating system shutdown.
T
U R N T H E C O M P U T E R O F F
your keyboard or moving your mouse, press and hold the power button for at least
8 to 10 seconds (until the computer turns off), and then restart your computer.

A program stops responding

E
N D T H E P R O G R A M
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
1
Click the Applications tab.
2
Click to select the program that is no longer responding.
3
Click End Task.
4
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on
a floppy disk, CD, or DVD.
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
the program.
— Connect a properly working keyboard to the computer, then
T
R O U B L E S H O O T E R
Product Information Guide
— See "Power Lights" on page 27.
— If you are unable to get a response by pressing a key on
—
— See "Restoring Your Operating System"
.
— If necessary, uninstall and then reinstall
Quick Reference Guide
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