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Troubleshooting Tips
CAUTION:
Always unplug your computer from the electrical outlet before
opening the cover.
NOTE:
For detailed troubleshooting information, including responding to system
messages, see your Service Manual at support.dell.com.
Using the Hardware Troubleshooter
1 Click Start (Microsoft
Start button
2 Type hardware troubleshooter in the search field and press
<Enter> to start the search.
3 In the search results, select the option that best describes your problem
and follow the remaining troubleshooting steps.
Tips
•
If a device does not work, ensure that the device is properly connected.
•
Check the diagnostics lights on the front of the computer or listen for
beep codes that may indicate a problem. See your Service Manual for more
information.
•
If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
•
If an error message appears on the screen, write down the exact message.
This message may help support personnel to diagnose and fix the
problem(s).
•
If an error message occurs in a program, see the program documentation.
Power Problems
CAUTION:
Before working inside your computer, read the safety information that
shipped with your computer. For additional safety best practices information, see
www.dell.com/regulatory_compliance.
®
®
Windows
, and click Help and Support.
XP embedded) or the Windows Vista
Troubleshooting Tips
®
17
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