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User Guide
Related topics
Feature availability, 17
A skipped content bar appears in a document
More content is available for you to download to your BlackBerry® device.
1.
To download the content, click the skipped content bar.
2. Click More.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry® device has not downloaded the slide.
1.
To download the slide, highlight the slide.
2. Press the
key > Retrieve.
The number of new or unopened messages is different than I expect
The number of new or unopened messages includes saved messages and filed messages.
If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email folder in the email application
on your computer other than your inbox, your device files the message.
Related topics
View filed messages, 66
Hide messages from the Messages application, 65
Hide filed email from the message inbox, 66
108
Messages
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Troubleshooting
