Dell OptiPlex 38WYD Setup And Quick Reference Manual page 31

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Setup and Quick Re ference Guide
What do I do if I am not satisfied?
We pride ourselves on our great customer service. If you are not satisfied with the service you
receive under this limited warranty, please let us know. We have found that the best way to
resolve issues regarding our limited warranty is to work together. If, after those discussion, you
are still not satisfied, we believe arbitration is the most expeditious way to resolve your
concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN
CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT, OR
FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT,
AND EQUITABLE CLAIMS) AGAINST DELL arising from or relating to this limited
warranty, its interpretation, or the breach, termination, or validity thereof, the relationships
which result from this limited warranty (including, to the full extent permitted by applicable
law, relationships with third parties), Dell's advertising, or any related purchase SHALL BE
RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION
ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code
of Procedure then in effect (available via the Internet at http://www.arb-forum.com/ or via
telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or
controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on
each of the parties, and may be entered as a judgment in any court of competent jurisdiction.
Information may be obtained and claims may be filed with the NAF at P .O. Box 50191,
Minneapolis, MN 55405. This provision applies only to individual home consumers and
consumers who purchased through an employee purchase program. It does not apply to small,
medium, large, and global commercial customers or government, education, and healthcare
customers.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of
the system and records the transfer with us. The limited warranty on Dell-branded memory
may not be transferred. You may record your transfer by going to Dell's website:
• If you are an Individual Home Consumer, go to
http://www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
• If you are a Small, Medium, Large, or Global Commercial Customer, go to
http://www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
• If you are a Government, Education, or Healthcare Customer, or an Individual
Consumer who purchased through an employee purchase program, go to
http://www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, please call your customer care representative or call
1-800-624-9897.