Dell OptiPlex 38WYD Setup And Quick Reference Manual page 29

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Setup and Quick Re ference Guide
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your invoice, except that the
limited warranty on Dell-branded batteries lasts only one year and the limited warranty on the
lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins on the
date of the invoice. The warranty period is not extended if we repair or replace a warranted
product or any parts. Dell may change the availability of limited warranties, at its discretion,
but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table.
Please also have your Dell service tag number or order number available.
Individual Home Consumers:
Technical Support
Customer Service
Individual Home Consumers who purchased
through an Employee Purchase Program:
Technical Support and Customer Service
Home and Small Business Commercial Customers:
Technical Support and Customer Service
Medium, Large, or Global Commercial Customers,
Healthcare Customers, and Value Added Resellers
(VARs):
Technical Support and Customer Service
Government and Education Customers:
Technical Support and Customer Service
Dell-Branded Memory
What will Dell do?
During the first 90 days of the 90-day limited warranty and the first year of all other limited
warranties: For the first 90 days of the 90-day limited warranty and the first year of all other
limited warranties, we will repair any Dell-branded hardware products returned to us that prove
to be defective in materials or workmanship. If we are not able to repair the product, we will
replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include
with your return. You must return the products to us in their original or equivalent packaging,
prepay shipping charges, and insure the shipment or accept the risk if the product is lost or
damaged in shipment. We will return the repaired or replacement products to you. We will pay
to ship the repaired or replaced products to you if you use an address in the United States
(excluding Puerto Rico and U.S. possessions). Otherwise, we will ship the product to you
freight collect.
800 624 9896
800 624 9897
800 822 8965
800 456 3355
800 822 8965
800 234 1490
888 363 5150