Dell Dimension C7565 Owner's Manual page 47

Option
Express Test
Extended Test
Custom Test
Symptom Tree
2 If a problem is encountered during a test, a message appears with an error code and a
description of the problem. Write down the error code and problem description and follow
the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see page 118).
NOTE:
The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab
described in the following table for more information.
Tab
Results
Errors
Help
Configuration
Parameters
Function
Performs a quick test of devices. This test typically takes 10 to
20 minutes and requires no interaction on your part. Run
Express Test first to increase the possibility of tracing the
problem quickly.
Performs a thorough check of devices. This test typically takes
an hour or more and requires you to answer questions
periodically.
Tests a specific device. You can customize the tests you want
to run.
Lists the most common symptoms encountered and allows
you to select a test based on the symptom of the problem you
are having.
Function
Displays the results of the test and any error conditions
encountered.
Displays error conditions encountered, error codes, and the
problem description.
Describes the test and may indicate requirements for running the
test.
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all
devices from system setup, memory, and various internal tests,
and it displays the information in the device list in the left pane
of the screen. The device list may not display the names of all the
components installed on your computer or all devices attached to
your computer.
Allows you to customize the test by changing the test settings.
Troubleshooting Tools
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