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Other technical problems
G
O T O T H E
D
E L L
|
S U P P O R T W E B S I T E
help with general usage, installation, and troubleshooting questions. See "Dell
Technical Support Policy" on page 83 for a description of the hardware and
software support provided by Dell.
E -
D
—
Go to the Dell | Support website, and then click E-Mail
M A I L
E L L
Dell in the Communicate list. Send an e-mail message to Dell about your
problem; you can expect to receive an e-mail message from Dell within hours.
See "Dell Technical Support Policy" on page 83 for a description of the hardware
and software support provided by Dell.
C
D
—
If you cannot solve your problem by using the Dell | Support
A L L
E L L
website or e-mail service, call Dell for technical assistance (see page 84). See
"Dell Technical Support Policy" on page 83 for a description of the hardware and
software support provided by Dell.
General hardware problems
If your computer exhibits one or more of the following symptoms, a device
conflict may exist:
•
Your computer locks up, particularly while using a specific device.
•
A recently added device does not work.
•
A sound card emits noise or demonstrates other problems.
•
Unintelligible characters print from the printer.
•
The mouse pointer does not move or "stutters" when it moves.
•
Messages appear stating that the computer is not operating at
maximum performance.
•
Errors occur and programs crash for no apparent reason.
•
Nothing displays on the monitor.
—
Go to support.dell.com for
Solving Pr oblems
35
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