Dell Inspiron 7500 Reference And Troubleshooting Manual page 132

Table C-1. System Error Messages (continued)
Message
Extended RAM
failed at off-
set: nnnn
Failing bits:
nnnn
Fixed disk 0
failure
Fixed disk con-
troller failure
Incorrect drive
A type—run
Setup
Keyboard con-
troller error
Keyboard error
Operating
system not
found
Parity check 1
nnnn
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.
C-2 Dell Inspiron 7500 System Reference and Troubleshooting Guide
Cause
Extended memory is not
configured properly or has
failed at the memory address
nnnn.
Memory failed at RAM
address nnnn.
The hard-disk drive failed to
initialize.
The hard-disk drive
controller may be faulty.
The diskette drive is not
identified properly in the
Setup program.
The keyboard controller is
faulty.
If an external keyboard is
being used, a cable or con-
nector may be loose or the
keyboard may be faulty.
If the built-in keyboard is
being used, it may be faulty.
A key on the integrated
keyboard may have been
pressed while the computer
was booting.
The operating system may
be corrupted. Or, the operat-
ing system cannot be found
on the hard-disk drive or on
the diskette in the diskette
drive.
A parity error was found in
the system bus at address
nnnn.
Action
Call Dell for technical assistance. (For instructions,
see Chapter 5, "Getting Help.")
Call Dell for technical assistance. (For instructions,
see Chapter 5, "Getting Help.")
See "Troubleshooting the Hard-Disk Drive" found
later in this chapter.
Call Dell for technical assistance. (For instructions,
see Chapter 5, "Getting Help.")
Shut down the computer, remove the drive
completely, and then reinsert it. Turn the computer
back on, and check for the error message.
If the problem persists, reboot the computer and
press <F2> as soon as you see the Dell logo
screen to enter the Setup program. Write down the
setting for FDD Controller in the Main menu. Then
call Dell for technical assistance. (For instructions,
see Chapter 5, "Getting Help.")
Call Dell for technical assistance. (For instructions,
see Chapter 5, "Getting Help.")
Run the Stuck Key Test in the PC-AT Compatible
Keyboards device group in the Dell Diagnostics.
(For instructions, see "Running the Dell
Diagnostics" found later in this chapter.)
Reinstall the operating system. See the
documentation that came with the operating sys-
tem. If the problem is still not resolved, call Dell for
technical assistance. (For instructions, see Chapter
5,
"Getting Help.")
Call Dell for technical assistance. (For instructions,
see Chapter 5, "Getting Help.")