Dell LATITUDE XT2 XFR Service Manual
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Dell LATITUDE XT2 XFR Service Manual

Dell LATITUDE XT2 XFR Service Manual

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Dell™ Latitude™ XT2 XFR
Service Manual

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Summary of Contents for Dell LATITUDE XT2 XFR

  • Page 1 Dell™ Latitude™ XT2 XFR Service Manual...
  • Page 2 Dell Inc.; Intel, Pentium, Celeron and Core are registered trademarks of Intel Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; TouchStrip is a trademark of Zvetco Biometrics, LLC; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows Server, MS-DOS, Aero, Windows Vista.

  • Page 3: Table Of Contents

    Dell XT2 XFR FEATURES ... 6 XT2 XFR U ODES ... 6 1.1.1 Notebook Mode ... 6 1.1.2 Tablet Mode ... 7 XT2 XFR B UTTONS ... 8 1.2.1 Tablet Buttons ... 8 1.2.2 Scroll Buttons ... 8 XT2 XFR I NTERFACE ...
  • Page 4 4.24 (OPTIONAL) ... 72 AMERA ODULE 4.24.1 Removing the Camera Module ... 72 SPECIFICATIONS ... 73 DELL DIAGNOSTICS ... 74 6.1.1 Error Messages ... 77 OLVING ROBLEMS ... 78 6.2.1 Battery Problems ... 78 6.2.2 Drive Problems ... 78 6.2.3 IEEE 1394 Device Problems ... 80 6.2.4 Lockups and Software Problems ...
  • Page 5 6.2.8 Video and Display Problems ... 83 ECHNICAL PDATE UPPORT TILITY ... 84 6.4.1 Clicking the Dell Support Icon ... 84 6.4.2 Double-Clicking the Dell Support Icon ... 84 GPS D EVICE ... 85 6.5.1 GPS Hardware Configuration ... 85 6.5.2 Software Configuration ...

  • Page 6: Xt2 Xfr Features

    ™ Dell Latitude™ XT2 XFR Service Manual 1 XT2 XFR Features 1.1 XT2 XFR User Modes 1.1.1 Notebook Mode Your XT2 XFR can be used either in notebook mode or tablet mode. To use your XT2 XFR in notebook mode, open the display until it reaches a comfortable viewing angle as in the image to the above, and use the keyboard and display as you would those of any other notebook computer.

  • Page 7: Tablet Mode

    When you convert your XT2 XFR between notebook and tablet modes, the screen orientation of your XT2 XFR will automatically change according to the settings you have established in the Dell Control Point System Manager application or the Windows Vista Pen and Tablet settings application, most commonly from landscape (notebook mode) to portrait (tablet mode).

  • Page 8: Xt2 Xfr Buttons

    90 degrees. Dell Control Point tablet settings button — Press this button to view and configure options for the XT2 XFR and the pen through Dell Control Point System Manager. You can configure this button to perform a different action using Windows Vista™...

  • Page 9: Xt2 Xfr Interface

    You can use the pen the same way you use a mouse or touch pad with a notebook computer. Holding the pen near the display makes a small cursor appear. Moving the pen moves the cursor. Page 9 of 94 ™ Dell Latitude™ XT2 XFR Service Manual Tablet PC Interface Comparison Table Description...
  • Page 10 Dell The table below describes how to use the pen. Appearance Gently tap the pen tip on the screen of your Tablet PC. Gently tap the pen tip twice in quick succession on the screen of your XT2 XFR. Touch the pen on the screen and hold it in place momentarily until Windows draws a complete circle around the cursor.
  • Page 11 Dell You can use the writing pad, the character pad, or the on-screen keyboard to enter text. The writing pad and the character pad convert your handwriting into typed text. The on-screen keyboard works just like a standard keyboard except that you enter text by tapping keys with your tablet pen. The following table describes the different choices for using the Input Panel.

  • Page 12: Windows Xp

    Dell 1.3.2.2 Touch Usage One of the key advantages of the XT2 XFR is the ability to easily switch from pen input to touch input. When you use Touch Mode, a translucent image of a computer mouse, called the touch pointer, floats beneath your finger. The touch pointer has left and right mouse buttons that you can tap with your finger.

  • Page 13: Xt2 Xfr Settings

    1.4.1 Installation The N-trig Tablet Settings applet is built into the driver package. You can either install it directly from the ResourceCD or obtain the latest version from support.dell.com. Once the file has been extracted, Page 13 of 94 ™...

  • Page 14: Windowsâ„¢ Xp Vs. Windows Vista

    Dell an InstallShield Wizard will walk you through the process of installing the software. The appearance of the N-trig icon is an indication of a successful installation. 1.4.2 Windows™ XP vs. Windows Vista™ There is only one major difference in the N-trig applet between XP and Vista. On the Digitizer Options tab, under the Input Mode section, there is no listing for Dual Mode on the XP version.

  • Page 15: Digitizer Options Tab

    Dell Clicking on Properties opens up the N-trig Tablet Settings window. There are four tabs on the N-trig Tablet Settings window: • Digitizer Options • Interaction Options • Multi-Touch Gestures • About 1.4.3.1 Digitizer Options Tab The Digitizer Options tab is used for the following: •...

  • Page 16: Touch Tuning

    Dell 1.4.3.1.1 Input Mode Selection The N-trig applet has 4 operating modes: Pen Only — In this mode, the stylus is the only device that can be used as the input device with the N-trig digitizer. Changing from Pen Only mode to any other mode is done by clicking with an active input device on the N-trig Applet icon in the system tray.
  • Page 17 Dell After the test is complete, the results are displayed as illustrated below. Use this table to define the result codes. Code Test Error Details A-trigs Digitizer analog connectivity processor fail Stylus excitation No pen excitation Sensor Antenna Digitizer grid...

  • Page 18: Interaction Options Tab

    Dell Host Timeout Host Timeout Error Error Capacitor Hardware Calibration calibration is Required required 1.4.3.2 Interaction Options Tab The Interaction Options tab controls the visual and sound effects that can modify the user experience while operating the system's various modes.

  • Page 19: About Tab

    Dell Placing two fingers on the screen and moving them horizontally or vertically generates scrolling in the direction of movement: right, left, up, or down. Touching the screen with two fingers and moving them together or apart generates a zoom-in or zoom-out command to the screen.

  • Page 20: Xt2 Xfr Pen

    Dell 1.5 XT2 XFR Pen Your XT2 XFR uses a specifically designed electrostatic pen or stylus for use in tablet PC mode. Instead of relying on battery power, the energy source for the stylus is magnetic energy produced by the excitation coil built into the digitizer itself. The signal from the coil is picked up by the stylus and triggers the stylus to transmit an electric field.

  • Page 21: Troubleshooting

    1. Open Dell Control Point. 2. Click System  Tablet Settings. 3. On the Dell Tablet Settings window, click Pen & Input then click Calibrate. 4. Follow the instructions on the screen. The calibration markers are displayed on the screen as plus signs (+).

  • Page 22: Application Matrix

    Dell 1.6 Application Matrix The following matrix shows the gestures supported by the operating system and specific application software packages. Other applications may also respond to these gestures. Operating System Application Application Pinch/Zoom Family Name Explorer Windows Photo Gallery Windows...

  • Page 23: Before Working Inside Your Xt2 Xfr

    Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your XT2 XFR. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.

  • Page 24: Recommended Tools

    Dell CAUTION: To guard against electrical shock, always unplug your XT2 XFR from the electrical outlet before opening the display. CAUTION: Before touching anything inside your XT2 XFR, ground yourself by touching an unpainted metal surface, such as the metal at the back of the XT2 XFR. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

  • Page 25: Screw Chart

    To avoid damage to the XT2 XFR, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard.
  • Page 26 Dell WIFI ASSEMBLY HINGE PLATE TO CHASSIS Palm Rest KEYBOARD DOOR TOUCH PAD ASSEMBLY USB HUB BOARD BLUETOOTH MODULE (option) KEYBOARD Upper Palm Rest Screw LCD inner- Bezel FPR board LCD Outer Rocker Switch Assy Antenna bracket LCD ASSY LCD mouting screws-PCB...

  • Page 27: Adding And Replacing Parts

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Page 27 of 94 ™ Latitude™ XT2 XFR Service Manual custom M2.5 x 5...

  • Page 28: Removing The Main Battery

    Dell 4.1.1 Removing the Main Battery 1. Follow the procedures in 2. Slide the two battery-bay latch releases on the bottom of the XT2 XFR outward to each side. 3. Slide the battery out of the battery bay. Lift slightly using the latches to release the back edge.

  • Page 29: Installing The Battery Into The Battery Door

    ™ Dell Latitude™ XT2 XFR Service Manual 4. Rotate the door up to remove the battery. 5. Remove the battery. 4.1.3 Installing the Battery into the Battery Door 1. Place the bracket onto the battery. 2. Slide the battery onto the battery door and align the tabs on the battery with the door tabs.

  • Page 30: Hinge Cover

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.2.1 Removing the Hinge Cover 1. Follow the procedures in 2.

  • Page 31: Keyboard

    4.3 Keyboard WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.3.1 Removing the Keyboard 1. Follow the procedures in 2.
  • Page 32 ™ Dell Latitude™ XT2 XFR Service Manual 5. Gently slide the keyboard towards the display. 6. Remove the two screws (M2 x 3-mm) securing the connector door to the palm rest. 7. Lift and remove the connector door. 8. Release the zif connector for the touchpad cable.
  • Page 33 ™ Dell Latitude™ XT2 XFR Service Manual 7. Disconnect the touch pad cable. 8. Release the zif connector for the keyboard cable. Page 33 of 94 Version A00-01...

  • Page 34: Memory And Mini-Card Cover

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.4.1 Removing the Memory and Mini-Card Cover 1. Follow the procedures in 2.
  • Page 35 ™ Dell Latitude™ XT2 XFR Service Manual 4. Lift the cover up from the left side using the grip tab. 5. Lift the cover while sliding to the left, and remove from the XT2 XFR. Page 35 of 94 Version A00-01...

  • Page 36: Memory

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.5.1 Removing a Memory Module 1. Follow the procedures in 2.

  • Page 37: Hard Drive

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.6.1 Removing the Hard Drive 1. Follow the procedures in 2.

  • Page 38: Mini-Card

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Page 38 of 94 ™ Latitude™ XT2 XFR Service Manual...

  • Page 39: Removing The Mini-Card

    Dell 4.7.1 Removing the Mini-Card 1. Follow the procedures in 2. Remove the battery from the XT2 XFR. 3. Remove the memory and mini-card cover 4. Depending on the type of wireless adapter installed, disconnect either two or three antenna cables from the mini-card.
  • Page 40 ™ Dell Latitude™ XT2 XFR Service Manual 5. Use your finger to gently pry the retaining clips back and release the mini-card. 6. Remove the mini-card from the XT2 XFR at an angle. Page 40 of 94 Version A00-01...

  • Page 41: Internal Card With Bluetooth® Wireless Technology

    Technology WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.8.1 Removing the Internal Card With Bluetooth Wireless Technology 1.
  • Page 42 ™ Dell Latitude™ XT2 XFR Service Manual 6. Remove the Bluetooth assembly from the XT2 XFR. Page 42 of 94 Version A00-01...

  • Page 43: Palm Rest

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.9.1 Removing the Palm Rest 1. Follow the procedures in 2.
  • Page 44 Dell 12. Lay the display assembly behind the chassis. 13. Gently lift the palm rest, moving the door opening over to the right slightly and disconnect the touchpad cable. 14. Lift the palmrest from the left side slightly and tilt the palm rest up towards the right to disconnect the LCD to USB hub board and USB hub board to system board connector.

  • Page 45: Installing The Palm Rest

    Dell 15. Remove the palm rest from the XT2 XFR. 4.9.2 Installing the Palm Rest 1. Insert the cable clamp over the LCD cables and secure with the cable clamp to base screws. CAUTION: Make sure the cable clamp is set properly over the cable gasket and the cable gasket is secure before proceeding.
  • Page 46 Dell 3. Ensure the ribbon cable for the touch pad can be seen through the palm rest door, then place the palm rest over the chassis so the view through the door is over the touchpad connector. Insert the touch pad cable into the connector and close the lock tab.
  • Page 47 Dell 6. With the LCD bracket rotated 90 degrees, set the display onto the chassis and align the bracket guide pins. 7. Install the back hinge cap and tighten the two screws securing the cover. 8. Install the front two screws securing the display to the chassis. Rotate the display to notebook mode before continuing.

  • Page 48: Coin-Cell Battery

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.10.1 Removing the Coin-Cell Battery 1. Follow the procedures in 2.

  • Page 49: Installing The Coin-Cell Battery

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Page 49 of 94 ™ Latitude™ XT2 XFR Service Manual Installing the palm rest.

  • Page 50: Stylus Bay

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.12.1 Removing the Stylus Bay 1. Follow the procedures in 2.

  • Page 51: Installing The Stylus Bay

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Page 51 of 94 ™ Latitude™ XT2 XFR Service Manual...

  • Page 52: Removing The Speaker

    Dell 4.13.1 Removing the Speaker 1. Follow the procedures in 2. Follow the procedures in 3. Disconnect the speaker cable from the system board. 4. Remove the speaker assembly from the XT2 XFR. Page 52 of 94 ™ Latitude™ XT2 XFR Service Manual...

  • Page 53: Wifi Sniffer Assembly

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.14.1 WiFi Sniffer Assembly Removal 1. Follow the procedures in 2.

  • Page 54: Sniffer Button And Wifi Switch

    Dell 4.15 Sniffer Button and Wifi Switch 1. Remove the sniffer button by inserting a plastic scribe on the top corner and lightly pressing down to relase the seal. 2. Remove the button. 4.15.1 Installing the Wifi sniffer button 1. Place the rubber sniffer button over the hole and gently press while rolling your finger over the button.
  • Page 55 Dell 3. Press the switches clips through the hole in the bracket until it locks in place. NOTE: It may help to hold the tool and bracket in place with the flathead screwdriver and set the switch in place then use your index finger to hold the upper part of the bracket while pressing the switch into place with your thumb.

  • Page 56: System Board

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.16.1 Removing the System Board 1. Follow the procedures in 2.
  • Page 57 Dell 1 Speaker connection 3 Coin-cell battery connection 5 System board screw (2.5 x 5-mm) 6 System board screw at bracket (2.5 x 8-mm) 10. Carefully lift the gasket surround from the fan housing area and lift the gasket from over the video/antenna cable socket.

  • Page 58: Installing The System Board

    Dell 4.16.2 Installing the System Board 1. Examine the system board to make sure there are nine (9) insulation pads set around the grounding clips on the palmrest side of the system board, and one (1) on the processor side of the system board near the docking connector.

  • Page 59: Heat Sink And Fan Assembly

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.17.1 Removing the Heat Sink and Fan Assembly 1. Follow the procedures in 2.
  • Page 60 ™ Dell Latitude™ XT2 XFR Service Manual 5. Loosen the four captive screws on the heat sink. 16. Remove the top section of the heat sink assembly from the system board, then turn over the system board again. 17. Remove the bottom section of the heat sink assembly.

  • Page 61: Display Assembly

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Page 61 of 94 ™ Latitude™ XT2 XFR Service Manual...

  • Page 62: Removing The Display Assembly

    Dell 4.18.1 Removing the Display Assembly 1. Follow the procedures in 2. Follow the procedures in 3. From the inside of the XT2 XFR, disconnect the display cable from the system board. 4. Carefully lift the gasket surround from the fan housing area and lift the gasket from over the video/antenna cable socket.

  • Page 63: Installing The Display Assembly

    Dell 7. Remove the two (M2 x 3-mm) screws holding the RF Passthru board to the chassis and lift the RF passthru board up. Disconnect the back Black/Grey, Red, and Black antenna cables from the RF Passthru board. 9. Lift the cables for the display assembly out of the chassis area and remove the display assembly.
  • Page 64 Dell PCB Reference Wiring Color WWAN – Back Black / Grey GPS – Back WLAN – Back Black WWAN – Front Grey WLAN - Front Black 3. Route the three cables under the tab for the docking door bracket, then install and tighten the five (M2 x 3-mm) screws for the docking door bracket.
  • Page 65 Dell 6. Set the three antenna cables from the display assembly within the memory door opening. 7. Place the grommet surrounding the cables into the grommet chamber. Be sure the grommet is seated properly and hold in place. 8. Insert the cable bracket and install the two screws securing the bracket, cables and grommet in place.

  • Page 66: Rf Passthru

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1. Follow the procedures in 2. Follow the procedures in 3.

  • Page 67: Rocker Switch

    Dell PCB Reference Wiring Color WWAN – Back Black / Grey GPS – Back WLAN – Back Black WWAN – Front Grey WLAN - Front Black 2. Set the RF Passthru board on the chassis, insert and tighten the two (2 x 3-mm) screws.

  • Page 68: Doors

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.21.1 Removing the USB/1394 Door 1. Follow the procedures in 2.

  • Page 69: Removing The Power Door

    Dell 4.21.3 Removing the Power Door 1. Follow the procedures in 2. Remove the two(2.5 x 5-mm) screws from the door hinge connected to the bottom chassis. 3. Rotate the pull tab to release the lock and open the door to remove.

  • Page 70: Removing The Usb Module Cover

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.22.1 Removing the USB Module Cover 1. Follow the procedures in 2.

  • Page 71: Removing The Gps Module

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.23.1 Removing the GPS Module 1. Follow the procedures in 2.

  • Page 72: Camera Module (Optional)

    WARNING: Before working inside your XT2 XFR, read the safety information that shipped with your XT2 XFR. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 4.24.1 Removing the Camera Module 1. Follow the procedures in 2.

  • Page 73: Specifications

    Dell Wireless 5720 EV-DOrA Mobile Broadband1 Minicard Dell Wireless 5530 HSUPA/HSDPA Mobile Broadband1 Minicard, GOBI Optional GPS Receiver or 2.0MP Camera Dell ControlVault®, Dell ControlPoint Security ManagerCable lock slot, Integrated Security Smart Card Reader, Fingerprint Reader, Computrace Option, TPM 1.2 Ergonomics 12.2"...

  • Page 74: Dell Diagnostics

    If you experience a problem with your computer, perform the checks in run the Dell Diagnostics before contacting Dell for assistance. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer.

  • Page 75: Starting The Dell Diagnostics From The Drivers And Utilities Media

    Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 6. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 7. Close the Main Menu window to exit the Dell Diagnostics and restart the computer.

  • Page 76: Dell Diagnostics Main Menu

    Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 10. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 11. Close the Main Menu window to exit the Dell Diagnostics and restart the computer.

  • Page 77: Error Messages

    Dell NOTE: When contacting Dell Support, have your Service Tag ready. The Service Tag for your computer is located at the top of each test screen. The following tabs provide additional information for tests run from the Custom Test or Symptom Tree...

  • Page 78: Solving Problems

    If an error message occurs in a program, see the program’s documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. 6.2.1 Battery Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed.
  • Page 79 Insert another disc to eliminate the possibility that the original drive is defective. • Insert a bootable floppy disk and restart the computer. CLEAN THE DRIVE OR DISK — For information on cleaning your computer, see the Dell™ Technology Guide on your computer or at support.dell.com. CHECK THE CABLE CONNECTIONS RUN THE HARDWARE TROUBLESHOOTER —...

  • Page 80: Ieee 1394 Device Problems

    THE DEVICE AND INTO THE CONNECTOR ON THE COMPUTER ENSURE THAT THE IEEE 1394 DEVICE IS ENABLED IN SYSTEM SETUP — For more information on using the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com.

  • Page 81: Memory Problems

    Dell A Program Crashes Repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program. A Program is Designed for an Earlier Windows Operating System RUN THE PROGRAM COMPATIBILITY WIZARD —...

  • Page 82: Power Problems

    Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see the Setup and Features Information Guide for your computer at support.dell.com. • Run the Dell Diagnostics (see 6.2.6...

  • Page 83: Video And Display Problems

    1. Shut down your computer and connect an external monitor to the computer. 2. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell Support. 6.3 Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer.

  • Page 84: Dell Support Utility

    Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen.

  • Page 85: Gps Device

    Dell 6.5 GPS Device Follow the directions in the hot swappable modules section above to install the GPS device. Ensure the GPS device is properly seated and the lock is in the locked position. 6.5.1 GPS Hardware Configuration It is important that you configure your computer’s hardware settings properly to allow the GPS device to operate.
  • Page 86 ™ Dell Latitude™ XT2 XFR Service Manual 3. Double-click on “Ports”. Right-click on the USB Serial Port (COM#) device and select Properties. Page 86 of 94 Version A00-01...

  • Page 87: Software Configuration

    6.5.3 Diagnostics Performing Dell Diagnostics on USB devices will locate the GPS as a connected device and run a ping test on the GPS installed. A pass indicates the GPS is installed and using the USB bus properly. If the USB device test fails the GPS only, replace the GPS module. If the ping test does not recognize a GPS module is attached, a replacement USB hub board may be needed or the USB cable checked for proper connection.

  • Page 88: Camera

    Dell 6.6 Camera Follow the directions in the Hot Swappable Module Devices section above to install the Camera device. Ensure the camera is properly seated and the lock is in the locked position. 6.6.1 Camera Configuration Verification If the camera is not working, or is working intermittently, use the following steps to verify the camera configuration.

  • Page 89: Diagnostics

    4. Verify that the messaging application does not have the camera disabled or turned off. 6.6.2 Diagnostics Performing Dell Diagnostics on USB devices will locate the camera as a connected device and run a ping test on the camera installed. A pass indicates the camera is installed and using the USB bus properly.

  • Page 90: Device Status Leds

    If the computer is connected to an electrical outlet, the battery light operates as follows: • Alternately blinking amber light and blue light — An unauthenticated or unsupported, non-Dell AC adapter is attached to your XT2 XFR. • Alternately blinking amber light with steady blue light — Temporary battery failure with AC adapter present.

  • Page 91: Keyboard Status Leds

    Dell 6.8 Keyboard Status LEDs The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled. Turns on when the Caps Lock function is enabled. Turns on when the Scroll Lock function is enabled.
  • Page 92 Dell ON-FLASH-ON OFF-FLASH-FLASH FLASH-FLASH-FLASH FLASH-FLASH-OFF OFF-ON-OFF OFF-ON-OFF Page 92 of 94 ™ Latitude™ XT2 XFR Service Manual Memory is detected but has errors Modem Error System board error Option ROM Error Storage device error Video card error 4. Replace the system board.

  • Page 93: System Bios

    7.2 <F12> Menu Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and Enter Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
  • Page 94 Dell Press <F2> to enter System Setup and change the user-definable settings. If you have trouble entering System Setup using this key, press <F2> when the keyboard LEDs first flash. Follow the on-screen instructions to view and/or change any settings. On each screen, the system setup options are listed at the left.

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