Lockups And Software Problems - Dell Latitude U4802 Quick Reference Manual

NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy
® ®
drives, Intel Pentium
operation of your Dell computer. The software automatically detects your computer and operating
system and installs the updates appropriate for your configuration.
NOTE:
NSS is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock, D/Port,
and D/View devices.

Lockups and Software Problems

CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
The computer does not start up
E N S U R E T H A T T H E A C
L E C T R I C A L U T L E T
E O
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
U R N T H E C O M P U T E R O F F
T
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding
N D T H E P R O G R A M
E —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click Applications.
3
Click the program that is no longer responding.
4
Click End Task.
A program crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
C
M processors, optical drives, and USB devices. NSS is necessary for correct
A D A P T E R I S F I R M L Y C O N N E C T E D T O
— If you are unable to get a response by pressing a key on your keyboard or
— If necessary, uninstall and then reinstall the program.
T H E C O M P U T E R A N D T O
Quick Reference Guide
T H E
19