Dell Insprion 8100 Setup Manual page 62

Getting Help
1. Call Dell to obtain a Return Material
Authorization Number, and write it clearly
and prominently on the outside of the box.
For the telephone number to call for your
region, see "Contacting Dell" on page 62.
Include a copy of the invoice and a letter
2.
describing the reason for the return.
3. Include a copy of the Diagnostics Checklist (see
"Diagnostic Checklist" on page 61), indicating
the tests that you have run and any error
messages reported by the Dell Diagnostics
(see "Dell Diagnostics" on page 43).
4. Include any accessories that belong with the
item(s) being returned (power cables, software,
guides, and so on) if the return is for credit.
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5. Pack the equipment to be returned in the
original (or equivalent) packing materials.
NOTE: You are responsible for paying
shipping expenses. You are also
responsible for insuring any product
returned, and you assume the risk of loss
during shipment to Dell. Collect On Delivery
(C.O.D.) packages are not accepted.
NOTE: Returns that are missing any of the
preceding requirements will be refused at
Dell's receiving dock and returned to you.