Troubleshooting Tips - Altec Lansing 621 User Manual

TROUBLESHOOTING TIPS

Find more troubleshooting tips in the FAQs located in the
Customer Support area of our web site: www.alteclansing.com.
Q.
W h e n conne ct e d t o m y com put e r s ound card, s h oul d I us e t h e
W indow s v ol um e cont r ol t o adj us t t h e v ol um e of m y s pe ak e rs ?
A
. No. Adj us t t h e W indow s cont r ol s t o about ce nt e r as a s t ar t ing point
and t h e n us e t h e s pe ak e r cont r ol l e r t o adj us t v ol um e cont r ol . I f t h e
v ol um e is t urne d t oo h igh on t h e s ound card, it can dis t or t t h e s ound.
Q
. O ne and s om e t im e s bot h of m y s pe ak e rs do not w ork .
A
. Ch e ck t h e input cabl e f r om s pe ak e r t o t h e audio s ource and m ak e
s ure t h at it is conne ct e d t o t h e l ine -out j ack , w h ich is t h e un-am pl if ie d
s ource . Mak e s ure al l t h e cabl e s are pl ugge d in corre ct l y and h av e a
good conne ct ion. St il l not w ork ing? Th e n t r y unpl ugging t h e cabl e f r om
t h e back of t h e com put e r, and ins e r t t h e s t e re o pl ug int o t h e h e adph one
j ack of an al t e rnat e s ource (e .g., W al k m an, Dis cm an or FM radio) and
pl ay m us ic. I f t h e s pe ak e rs w ork , you m ay ne e d t o adj us t your vol um e
and bal ance cont r ol s in your audio s ource , or W indow s , if conne ct e d t o
your com put e r's s ound card.
Q
. My s pe ak e rs giv e of f a crack l ing s ound (or s t at ic, or ot h e r nois e ).
W h at coul d be w rong?
A.
Ch e ck al l cabl e s and m ak e s ure t h at t h e y are conne ct e d t o l ine -out or
audio-out j ack on your s ound card or ot h e r audio s ource , and NO T
s pe ak e r-out . I f your audio s ource is your com put e r, ch e ck t h e v ol um e
cont r ol in W indow s : m ak e s ure t h at it is not s e t m ore t h an h al f w ay.
Se t t ing t h is l e v e l t oo h igh can caus e s ound dis t or t ion. I f t h is doe s not
s t op t h e nois e , unpl ug t h e cabl e f r om t h e audio s ource and us e an
al t e rnat e s ource (e .g., W al k m an, Dis cm an or FM radio) by pl ugging t h e
s t e re o cabl e int o t h e h e adph one j ack . I f t h e nois e goe s aw ay, you m ay
h av e a probl e m w it h your audio s ource .
Q
. W h at can caus e radio f e e dback ?
A
. I f you are l iv ing ne ar a radio t ow e r you coul d h av e int e r f e re nce
caus e d by radio f r e q ue ncy. Try m ov ing your s pe ak e rs t o s e e if t h e
int e r f e re nce goe s aw ay; if not , you m ay be abl e t o purch as e a s t e re o
cabl e f r om your l ocal re t ail e r t h at h as a h igh e r pe rce nt age of s h ie l ding.
Q
. Can I h ook m y s pe ak e rs t o m y TV or St e re o?
A
. Ye s , as l ong as your TV or St e re o h as an unam pl if ie d s ource w h ich is
l ine -out (ch e ck your TV or St e re o ow ne rs m anual ). Th e s e s pe ak e rs m ay
be us e d w it h any audio de v ice t h at h as a s t e re o h e adph one j ack . You
m ay al s o ne e d a cabl e t h at h as RCA j ack s on one e nd and a 1/ 8 inch
s t e re o conne ct or at t h e ot h e r e nd (t h e s e m ay be purch as e d at m os t l ocal
e l e ct r onics s t ore s ).
Q
. I h av e v e ry l it t l e bas s com ing f r om m y Subw oof e r. H ow do I incre as e
t h e bas s out put ?
A.
Adj us t t h e BASS cont r ol t h rough your audio s ound s ource (com put e r
s ound card cont r ol , CD pl aye r cont r ol , e t c.). Ch e ck t o m ak e s ure t h at al l
of your cabl e s are h ook e d up corre ct l y and are m ak ing a good
conne ct ion.
Q
. I h av e a l ow h um com ing f r om m y Subw oof e r. I s t h is norm al ?
A
. Ye s . Th e AC in your h ous e is at 60 cycl e s pe r s e cond, w h ich is
w it h in t h e audio f r e q ue ncy of your s ubw oof e r. Som e l ow h um is nat ural
and can be de t e ct e d w h e n your s pe ak e r s ys t e m is pow e re d on w it h out
s ource audio pl aying, or w h e n v ol um e is s e t at an e xt r e m e l y l ow l e v e l .
Q
. I h av e a l oud h um com ing f r om m y Subw oof e r. W h at s h oul d I do?
A
. Mov e t h e pow e r cord f r om t h e pow e r s urge prot e ct or (if appl icabl e )
and pl ug dire ct l y int o an AC w al l out l e t . Mov e your cabl e s and ch e ck t o
s e e t h at t h e y are m ak ing a good conne ct ion. I f you dis conne ct your
s t e re o cabl e f r om t h e audio s ource and t h e l oud h um goe s aw ay, t h e n
you m ay ne e d t o adj us t t h e v ol um e cont r ol in your audio s ource as you
m ay be ov e rdriv ing t h e v ol um e s e t t ings on your s pe ak e r s ys t e m . I f you
are us ing your 621 s pe ak e rs w it h your com put e r s ys t e m , j us t cl ick on t h e
s pe ak e r icon l ocat e d ne xt t o t h e digit al cl ock t o t h e l ow e r righ t of your
W indow s 9 X or 2000 s cre e n and adj us t t h e v ol um e .
Q
. W h e n I put m y Subw oof e r on m y de s k m y m onit or dis t or t s . W h y?
A
. Th e Subw oof e r is not m agne t ical l y s h ie l de d, and t h is can caus e
dis t ort ion if it is l e s s t h an 3 f e e t f r om your m onit or.
Q
. Th e D I N conne ct or f r om t h e cont r ol l e r h as m ul t ipl e pins on one e nd,
and w h e n t r ying t o at t ach t h is cabl e I not ice d t h at s om e of t h e pins are
be nt , s o I am not abl e t o ins e r t t h e cabl e int o Subw oof e r. W h at s h oul d
I do?
A.
Try t o ge nt l y s t r aigh t e n t h e pins w it h t w e e z e rs or v e ry s m al l pl ie rs . I f
t h is doe s not w ork , t h e n cont act t h e Al t e c L ans ing Cons um e r Suppor t
De par t m e nt f or f ur t h e r ins t r uct ions .