Related Manuals for Plantronics SAVI OFFICE WO201
Summary of Contents for Plantronics SAVI OFFICE WO201
- Page 1 Savi Office WO201 ™ Wireless Headset System with Optional HL10 Lifter ™ User Guide...
- Page 2 Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO201 (WO1 Base and WH200/WH210 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
-
Page 3: Table Of Contents
Settings Screen – Headset and Base ......21 Help for Base Settings ..........22 PC Panel Screen ............24 Advanced Settings ............24 Security Screen ............24 Support Screen ............25 Updates ............... 9 Troubleshooting and Common Questions ... Plantronics Savi User Guide... -
Page 4: Package Contents And Features
PC Talk Button Indicator Light Indicator Light Desk Phone Speaking Volume USB Port Configuration Desk Phone Subscription Charging Switch Button and Indicator Listening Telephone Interface Indicator Light Volume Power Cable Jack Light Jack Handset Lifter Jack Plantronics Savi User Guide... -
Page 5: Savi Headset
1.2 Savi WH200/WH210 Headset Headset with Pre-Installed Eartip Charge Cradle Eartips Savi WH200/WH210 Headset Features Volume Up Button (also controls switching functions) Volume Down Button (also Call Control Button controls mute) Indicator Light Microphone Plantronics Savi User Guide... -
Page 6: Hl10 Lifter (Optional)
1.3 HL10 Lifter (Optional) Handset Lifter Arm Ringer Microphone Jack (remove cover) Power Cord Height Switch Accessory Jack HL10 Lifter Additional HL10 Lifter Parts (If Required) Ringer Microphone Extender For Nortel i2004 phones only Plantronics Savi User Guide... -
Page 7: Base Set Up
HL10 lifter. In this configuration, you must press both the headset button on your phone and the call control button on the headset to answer or end calls. Plantronics Savi User Guide... -
Page 8: Headset Set Up
A full charge takes 3 hours. The indicator light will turn solid green. CHARgINg TIME 20 min ..... Rotate the microphone boom until it is pointed toward Minimum charge before first use your mouth. 3 hours ....Full charge Charging Indicator Light Plantronics Savi User Guide... -
Page 9: Configure And Test Call
Replace the handset into the desk phone cradle. For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: www.plantronics.com/healthandsafety. Plantronics Savi User Guide... -
Page 10: Lifter Set Up (Optional)
When you hear a dial tone, secure the lifter as described in steps 6 though 8. If you hear a dial tone the lifter is set correctly and needs no adjustment. Remove the protective strips from the 3 mounting tapes on the underside of the lifter. Plantronics Savi User Guide... -
Page 11: Additional Parts (If Required)
Slide extender arm onto lifter. Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to gently grip the phone. For Nortel i2004 Phones Only Plantronics Savi User Guide... -
Page 12: Pc Set Up
Adjust the receive and listen volume to comfortable levels using the volume control in the “Conversation Window”.* You can also fine tune the listening volume on the headset by pressing the [+] to increase the volume and the [-] to decrease the volume. Plantronics Savi User Guide... -
Page 13: Using Your Savi Office Professional Wireless Headset System
You can also answer calls directly from Microsoft Office Communicator by clicking on the Call Alert that appears on your PC screen. In this case the call will be directed to the default speakerphone which may not be your headset. Consult Microsoft Office Communicator Help for more information. Plantronics Savi User Guide... -
Page 14: Placing, Answering And Ending Calls With Pc
Control Screen in the PerSono Suite software. solid green. * Desk phone and PC audio links have to be brought up by the headset or base. You cannot initiate an audio link via the Audio Control Screen in the PerSono Suite software. Plantronics Savi User Guide... -
Page 15: Muting The Headset
If the subscription process times out after two minutes or if the subscription process fails, the subscription light will become solid red for four seconds and then return to its previous state. If this occurs, try to re-subscribe the headset again. Plantronics Savi User Guide... -
Page 16: Setting Default Line To Desk Phone Or Pc
The subscription light will turn solid red for four seconds and then go to it’s previous state. Plantronics Savi User Guide... -
Page 17: Talk Time
When unmuted you will hear three low tones. press volume up (at least 1½ mode seconds) While not in a link, long press Enables and disables headset volume down (at least 1½ in-use indicator light seconds) Plantronics Savi User Guide... -
Page 18: Persono Suite Software
• When you click a green PC or desk phone icon it will turn red and start to blink, indicating the device has been put on-hold. Clicking a blinking red PC or desk phone icon will turn it back to green, indicating the device is active again. Plantronics Savi User Guide... - Page 19 The single headset icon next to the battery icon shows the primary PC Talk Button headset currently subscribed to the base. Additional headsets can be added for call conferencing. Please refer to Conferencing In Up to Three Additional Headsets on page 15 for more information. Plantronics Savi User Guide...
-
Page 20: Softphone Support
“Manage API Access Control” screen will pop up stating that “Another program is trying to access Skype”. the name of the program will appear as “PerSonoSuite.exe” with the publisher “Plantronics, Inc.” You must select “Allow this program to use Skype” and click OK. -
Page 21: Settings Screen - Headset And Base
Audio bandwidth – desk phone Wideband/narrowband Narrowband Audio bandwidth – PC Wideband/narrowband Narrowband Tone Control – desk phone 7 settings of bass/treble mix Middle setting Tone Control – PC 7 settings of bass/treble mix Middle setting Plantronics Savi User Guide... -
Page 22: Help For Base Settings
Over-the-air subscription allows a headset to be subscribed to the base without physically docking the Subscription headset. Required when conferencing various models of Plantronics Savi headsets. When over-the-air subscription is set to ON you can subscribe a headset to your base without physically docking the headset into the charge cradle. - Page 23 When this parameter is set to OFF, the PC ringtone will only be heard on either the headset or the PC speaker based on how the PC audio has been set up. When this parameter is set to ON, the PC ringtone will be heard on both the PC speaker as well as the headset. Plantronics Savi User Guide...
-
Page 24: Pc Panel Screen
• See a list of supported softphones running on your PC. you can lock/unlock base settings complete the following: • See which Plantronics device is attached to your PC and working with PerSono Suite software. From the security screen, create and confirm your new password. -
Page 25: Support Screen
Updates All the required software and firmware for your Plantronics device can be remotely updated if and when updates are available. You can control how frequently the system will check for available updates. -
Page 26: Troubleshooting And Common Questions
Base power supply is plugged into a power strip. Plug the power supply into the wall directly. Talk time performance is Battery is wearing out. Call Plantronics at (800) 544-4660 for factory service information or contact significantly degraded even us at www.plantronics.com/support. - Page 27 No audio connection to PC. Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application. Plantronics Savi User Guide...
- Page 28 For product support contact us at www.plantronics.com/support. © 2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design, HL10, Persono Suite, Savi, Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Windows is a registered trademark of Microsoft Corporation. Nortel is a trademark of Nortel Networks. Skype is a registered trademark of Skype Limited.