B. Registration Faq; B01. Why Do I Need To Do The Device Registration; B02. Why Do I Need To Activate Services; B03. Why Can't I Active Trial Service - ZyXEL Communications ZYWALL 1050 Support Notes

ZyWALL 1050/ZyWALL USG 300 Support Notes

B. Registration FAQ

B01. Why do I need to do the Device Registration?

You must first register ZyWALL 1050/ZyWALL USG 300 device with myZyXEL.com server,
before you activate and use IDP and Content filter external rating service.

B02. Why do I need to activate services?

It's mandatory to activate these security services before you enable and use these services. For
IDP and the content filter, you need to activate services first before you can update the latest
signatures from myZyXEL.com update server.

B03. Why can't I active trial service?

You must make sure that your device can connect to internet first. Then register ZyWALL
1050/ZyWALL USG 300 device with myZyXEL.com server through GUI menu Registration
page.
B04. Will the UTM service registration information be reset once restore
configuration in ZyWALL 1050/ZyWALL USG 300 back to manufactory default?
Yes. Both the device configuration and UTM service registration, e.g. AV/IDP/CF, will be
erased once the user reset the device configuration back to manufactory default. However, the
service subscription information can be recovered by following the procedures as:
1. Next time device synchronization with myZyXEL.com.
2. User click "Service License Refresh" button from ZyWALL > Licensing > Registration >
Service page.
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