PROBLEM
Cannot get a LAN IP
address from the ISP.
Cannot access the
Internet.
The telephone port
doesn't work or there
is no dial tone.
Prestige 2002 Series
If the ISP checks the user ID, check your service type, user name, and password in the
ETHERNET screen.
Verify the Internet connection settings in the ETHERNET screen.
Make sure you entered the correct user name and password if you are using PPPoE.
Check the telephone connections.
Make sure you have the VoIP screen properly configured.
CORRECTIVE ACTION
20