Troubleshooting - LENCO DF-1320 Owner's Manual

Troubleshooting

Symptom
Digital Picture
Frame doesn't power
on
No Start-up screen
The File doesn't
play
Video doesn't play
properly
Small video size on
the screen
Cause
The POWER connector to the unit
is not securely inserted.
Memory card is not inserted
correctly.
Incompatible File Format
Slow Memory Card
Low Video Resolution
For information and support;
- 20 -
Corrective Actions
Make sure you connect the AC
adapter to the frame properly.
When you connect the AC
adapter to the frame and power
up the unit, even without a
memory card, you should see a
blank
screen. If you don't see the lit
screen, check if the power is
connected to the Digital
Picture Frame and make sure it
is securely attached.
Insert a supported memory card
Make sure there is at least one
supported photo file on the
memory card.
• Compatible
Photo format:
Compatible
Photo format:
JPEG
• Compatible
Music format:
MP3
• Compatible Video
format: Motion JPEG
(avi), MPEG1, MPEG2,
MPEG4.
Make sure you use a high-
speed memory card to play
video files.
The best supported resolution
of a photo or video is 1024x768
Use the Zoom button on the
remote control to enlarge it.
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