Common Windows Problems - Samsung ML-1630W User Manual

Condition
• Clean the inside of the machine. Contact a
Loose toner
service representative to clean the inside of
the machine. After cleaning the inside of the
machine, if you still have the same
problems, contact a service representative.
• Check the paper type and quality. (See
"Specifications on print media" on page 4.3.)
• Remove the toner cartridge, and then install
a new one. (See "Replacing the toner
cartridge" on page 6.5.)
• If the problem persists, the machine may
require repair. Contact a service
representative.
Character voids are white areas within parts of
Character Voids
characters that should be solid black:
• If you are using transparencies, try another
type of transparency. Because of the
composition of transparencies, some
character voids are normal.
• You may be printing on the wrong surface of
the paper. Remove the paper and turn it
around.
• The paper may not meet paper
specifications. (See "Specifications on print
media" on page 4.3.)
If horizontally aligned black streaks or smears
Horizontal stripes
appear:
• The toner cartridge may be installed
improperly. Remove the cartridge and
reinsert it.
• The toner cartridge may be defective.
Remove the toner cartridge and install a
new one. (See "Replacing the toner
cartridge" on page 6.5.)
• If the problem persists, the machine may
require repair. Contact a service
representative.
If the printed paper is curled or paper does not
Curl
feed into the machine:
• Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
Suggested solutions Condition
An unknown image You machine is probably being used at an
repetitively appears altitude of 1,000 m (3,281 ft) or above. The
on the next few high altitude may affect the print quality from
sheets or loose loose toner or light imaging. You can set this
toner, light print, or option through the Printer Tab in printer
contamination driver's properties. See page 3.9.
occurs.

Common Windows problems

Condition
"File in Use" Exit all software applications. Remove all
message appears software from the StartUp Group, then restart
during installation. Windows. Reinstall the printer driver.
"General Close all other applications, reboot Windows
Protection Fault", and try printing again.
"Exception OE",
"Spool32", or
"Illegal Operation"
messages appear.
"Fail To Print", "A These messages may appear during printing.
machine timeout Just keep waiting until the machine finishes
error occurred." printing. If the message appears in standby
messages appear. mode or after printing has been completed,
check the connection and/or whether an error
has occurred.
Note
Refer to Microsoft Windows 2000/XP/2003/Vista User's Guide
that came with your PC for further information on Windows error
messages.
7.12
<Troubleshooting>
Suggested solutions
Suggested solutions