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Troubleshooting
(continued from previous page)
Play doesn't begin
•
The rating of the title on the disc exceeds the rating limit set in the Ratings Limits when you press PLAY.
Unlock the player or change the rating limit in those menus.
No forward or reverse scan
•
Some discs have sections that prohibit rapid scanning, or title and chapter skip.
•
If you're trying to skip through the warning information and credits at the beginning of a movie, you
won't be able to. This part of the movie is often programmed to prohibit skipping through it.
Desired angle cannot be changed
•
Some discs don't have the multi-camera angle system, and some discs only have it in certain parts of the
movie.
Picture is too tall and thin
•
Change the aspect ratio using the TV Image setting in the Display menu. See chapter 5.
Picture is too short and wide
•
Change the aspect ratio using the TV Image setting in the Display menu. See chapter 5.
I forget the password
•
Your player is equipped with a "back-door" unlock sequence. Press and hold the STOP button on the
front of the DVD Player and the STOP button on the remote control at the same time. (Hold both buttons
down at the same time for at least 3 seconds.)
Cannot copy discs to video tape
•
You can't record DVD discs onto videocassettes because the discs are encoded with anti-copy protection.
Disc tray won't open
•
Disengage the retail lock feature. Press and hold a combination of buttons on the front panel at the same
time. Press and hold SKIP FWD, EJECT, and TS SURROUND for at least three seconds.
Disc won't eject
•
When you put a disc into the player, the player may take up to 15 seconds to read the disc. You won't be
able to eject the disc during this time. Wait 15 seconds and try again.
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Chapter 6
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