Trouble With Infomonitor - Muratec MFX-1330 User Manual

Trouble with InfoMonitor

Problem
Cannot receive new
document alerts.
8-10 Trouble shooting
Devices to check Checkpoint / Resolution
Is "OfficeBridge InfoMonitor" running?
Computer
c A lerts for new documents will not be dis-
Is the IP address entered correctly?
c I n the "OfficeBridge Settings" dialog of the
Is the correct user selected?
c I n the "User Settings" dialog of the OfficeBri-
Is the popup display set to ON?
c R ight-click the "OfficeBridge InfoMonitor"
Is a virus software or security software block-
ing the connection of "OfficeBridge InfoMoni-
tor"?
c C onfigure the virus scanner / security
Is a firewall setting blocking the connection of
"OfficeBridge InfoMonitor"?
c C onfigure the firewall to permit traffic on the
played if "OfficeBridge InfoMonitor" is not
running. Launch "OfficeBridge InfoMonitor".
OfficeBridge InfoMonitor, enter the same IP
address as OfficeBridge.
dge InfoMonitor, select the correct user.
task tray icon and confirm that "View pop-
ups" is checked.
software to permit traffic on the port number
used by "OfficeBridge InfoMonitor" (port
60000).
port number used by "OfficeBridge InfoMoni-
tor" (port 60000).